Senior Director Ii Total Rewards jobs at Samsung

Key Responsibilities

• Develop the partner digital strategy for the Mobile Experience division focusing on partner execution which would deliver a consistent brand experience, elevate brand awareness, optimize product positioning to maximize conversion, and amplify traffic generation to partner channels.
  • Create joint digital merchandising strategies with carriers and retailers to ensure successful implementation and continuous improvement.
  • Develop a synergistic media strategy that connects Samsung media planning with partner plans delivering exponential breakthrough and ROI from upper through lower funnel.
  • Manage external partner campaigns optimizing channel-specific KPIs.
• Analyze digital data to produce insightful reports and use these insights to optimize and evolve our strategic approach.
• Identify digital best practices and utilize data and consumer research to define a future state vision for partner channels
• Craft persuasive presentations to effectively communicate and gain approval for partner-centric ideas and requests.
• Work cross-functionally with account sales teams, business operations, product management, and other digital teams
• Serve as a subject matter expert and provide thought leadership on how to deliver a best-in-class digital customer experience journey.
• Serve as a champion for the consumer and continuously push for providing the best consumer experience based on defined best practices.

• Develop executive-level presentations on a frequent cadence.

Characteristics of Success

• DATA-DRIVENDECISION-MAKER:Ability to synthesize data and identify what is most critical for success. Always leverage sound business judgment and analytics to make bold decisions.
• PASSION: People with an infectious spirit who are passionate about the tech industry, our consumers, our brands, our customers, and winning. You see this job as a career, and not just a job.
• ENTREPRENEURIAL SPIRIT: People who are inspired by innovation, creativity, and breakthrough thinking that challenges the conventional and fosters newideas.

• DRIVE FOR IMPACT: Self-motivated leaders that drive their agenda and thrive in a competitive, fast-paced environment. Relentless focus on delivering results and tenacity to get it done with a sense of urgency.
• CHANGE AGENT: Leaders that are agile, courageous, and push through conflict for speed to action. People that thrive under pressure, take big risks, deliver solutions, remove barriers, and lead the change

Minimum Qualifications

• Bachelor's Degree (preferred) with 8+ years of directly related experience is required
• Master’s degree preferred
• Experience in driving digital marketing strategy for 5+ years
• Strong fluency with all forms of media traditional, digital and emerging
• Experience with media project management including presenting and reporting on media plans
• Solid data and analytical understanding and comfort
• Demonstrated skill communicating cross-functionally and up & down an organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint/Excel
• Demonstrated program management ability, proven experience planning and executing large scale projects and/or events
• Experience collaborating with senior executives across a large organization
• This role is based in Plano, TX office. Relocation to DFW area is required

Preferred Qualifications:

• Proficiency with Excel incl pivot tables, graphing, and conditional formatting for efficient data analysis
• Skilled with Adobe analytics to understand user behavior and optimize conversion funnels

Position Overview

The head of Mobile Enhancements (ME) will be responsible for the performance, category management, development, and execution of the ME product management portfolio. The Mobile ME Management strategy will focus on hardware platform product requirements, device launch, software updates, Voice of the Customer, building strategies, and providing technical/sales enablement for all consumer and enterprise channels, through direct and indirect channels. Responsibility will also include require coordination with the Marketing, Retail, Account teams, and Account category leads for all product planning, launches, and GTMexecution.

Responsibilities

• Responsible for the Samsung ME PM organization’s overall business success in the U.S. region will include a strong product roadmap, and pipeline to support ambitious growth objectives.
• Lead the development of the Services enablement plan for Mobile that drives mobile growth strategies of upgrades, new customer acquisition, product attachment across all Mobile categories, and customer loyalty/retention through enhancement of end-user customer experience.
• Development and ownership for Samsung ME Product Management strategy for the US market with respect to wrist wearables, true wireless and accessories for all segments and channels
• Drive alignment between SEA & Samsung HQ in Korea on product, service, experience, and partnership roadmap planning
• Collaborate cross-functionally with other teams to identify capabilities gaps, drive process improvement, and share of industry and global best practices
• Work with internal CE (Consumer Electronics), CS (Care) and Mobile divisions to identify and create a seamless experience across all Samsung products and services with strategic customers that involve product integration.
• Execute marketing programs, program management, and post-program evaluation. Understand and analyze data to evaluate aggregate and individual marketing programs - such as ROI, sales lift, etc.
• Utilize multiple POS and Syndicated data sources to develop a deep understanding of the retail and online sales environment leveraging multiple shopper data sources to gain strong understanding of the Mobile New Computing shopper
• Coordination of the US strategy, messaging, product portfolio and support with HQ and other subsidiaries
• Support and drive strategic planning activities in collaboration with HQ and service partners
• Define product and service requirements and partnership priorities with R&D teams in Korea and in North America
• Development and management of programs that drive Mobile Channel Sales sell in and sell out
• Partner with Retail team to develop Mobile New Computing category growth plan incorporating strategies for levers such as space, assortment, pricing, training, merchandising, and promotions
• Development and management of device competitive comparisons for utilization across the sales and services organizations
• Actively participate in joint carrier and retailer account calls with account team category leads and account leadership
• Management of Carrier and National Retail dedicated channel product marketing resources to align with overall customer account team objectives
• Alignment of B2B and B2C product management and device launch objectives
• Ownership and management of flawless device launch execution for all smartphone, tablet, and wearables products
• Develop and guide Samsung thought leadership in the ME device product marketing arena
• Serve as the primary Voice of the Customer relative to ME product marketing requirements and strategy to local leadership and HQ
• Work with sales teams to understand customer strategies, new technology, and service rollouts and identify/execute on partnership opportunities with strategic customers that involve product integration
• Develop a holistic view on entire Product services in all channels and across the entire service portfolio to further expand the Mobile Paid Services attachment rate and drive revenue.
• Define product solutions with a comprehensive understanding of all channel expectations and requirements, product development process, required resources as well as strong business and financial acumen.
• Provide strategic direction on product design in a manner consistent with product visions and business objectives.

Minimum Qualifications

• The ideal candidate will have 16+ years tenure building a winning U.S. strategy and operations in consumer technology with an understanding of B2B2C sales channel, business planning, and marketing from a related-Mobility business in devices, service provision, consumer electronics, Internet, or other related technologies
• Prior experience developing and managing mobile product and support strategies required
• Prior experience managing product launches and product marketing required
• Prior experience in a telecommunications environment required
• Prior experience managing and developing product marketing staff required.
• Prior experience leading a sales, services, or product team required
• Ability to identify service and support risks and associated solutions within wireless product technologies
• Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
• Must have demonstrated project and program management skills

Preferred Qualifications

• Bachelor’s degree and 14+ years of relevant experience

Role and Responsibilities

Master’s degree in Communication Data Science, Data Analytics or a related field and 2 years of experience as a Professional II, Product Management Analyst or a related occupation in marketing analytics. The 2 years must have included:

2) Preparing reports to assess sales performance, measure KPIs, and track project progresses, contributing to strategic decision-making;

3) Experience in digital marketing strategies creating content for user engagement, managing a digital campaign, tracking website traffic, audience metrics, and KPIs;

4) Extracting actionable insights from surveys and research, and experience in survey design and methodology, with a good understating of statistical sampling, N-size calculation, and

application of skip logic in survey flow; and

5) Utilizing Excel, PowerPoint, and Word and Google Analytics to create and analyze reports, presentations, and documents.

Skills and Qualifications

Hours: Full Time, 40hours/week

Role and Responsibilities

The Sr Manager, Product Management (Watch & Ring) is responsible for developing product portfolio strategy, defining target segmentation, building product positioning and plays a critical role with bringing products to market.

Responsibilities

• Lead the Samsung Watch & Ring product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision
• Create and own the product positioning document for each product in the portfolio
• Become an integral part of go-to-market plans for all Watch & Ring product launches and contribute to the development of messaging, marketing toolkits, media plans, and creative campaigns
• Collaborate across product categories to build holistic launch plans, sustain initiatives, and seasonal campaigns, including investment planning
• Drive PR/Legal validation of marketing toolkits, product claims, and feature/service descriptions
• Lead the product story for Watch & Ring during product sell-in to customers
• Collaborate and influence global product planning and product marketing teams to build plans that support US-focused strategies
• Partner with marketing to translate global brand and product positioning into communications and opportunities relevant in the US
• Guide the Insights team to develop data-driven research and recommendations for audience targeting, positioning, messaging and go-to-market
• Drive alignment between product strategy and marketing strategy
• Work with cross-functional teams to build KPIs on an annual and quarterly basis that are aligned to business and organizational goals

Minimum Qualifications

• Bachelor's degree in business, marketing, or related field and 8+ years of relevant experience
• Experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment

Preferred Qualifications

• Master’s Degree in business and 6+ years of related experience
• Prior experience working in a consumer product team and interacting with marketing teams for go-to-market planning and new product introduction

Here’s What You’ll Be Responsible For:

• Ensure targeting of transistor focused Electrical Test (ET) trends to Customer/Product Specifications and perform timely root cause study to shifts or abnormality. Analyze process interactions (inline metrology, FDC, etc.) to ET while also understanding ET data effect on Parametric Yield.
• Owns Parametric Yield and Wafer Acceptance Electrical Test (WAT) management for one or more Customer Accounts/Products.
• Execute, and analyze experiments to optimize Transistorperformance/variationwith end goal of improving Parametric Yield and ensuring a reliable and manufacturable product.
• Drive Task Force Teams to solve systematic yield, performance, or reliability issues.
• Support unit process (ex: CMP, Etch, etc) or process integration team with evaluation of device impact for key change points (ex: cost/step reduction, throughput improvement, etc.).

Here’s What You’ll Bring to Samsung:

• Bachelors of Science or Engineering (Electrical, Computer, Chemical, Material Science, or related areas) required. Masters or PhD is a plus.
• 5+ years of semiconductor industry experience is required; 10+ years of experience is highly preferred.
• Demonstrated experience with technology, process & qualification development milestones in order to meet customer and industry specifications.

Knowledge, Skills, Abilities, Software, and Tools:

• Understanding of the interactions between process and Electrical test. Knowledge of process flow - Familiarity with unit processes including thin films deposition, etch, diffusion, wet process, CMP, Photolithography, etc.
• Analysis skills, including electrical device characterization, yield analysis, data mining, DOE, and SPC. JMP or Spotfire.
• SPICE modeling/simulation and MHC experience.

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and 401(k) matching with immediate vesting
• Onsite café(s) and workout facilities
• Paid maternity and paternity leave
• Paid time off (PTO) + 2 personal holidays and 10 regular holidays
• Wellness incentives and MORE
  

All positions at SAS are full-time on-site.

This role requires access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization.

Role and Responsibilities

• Strategic Vision Development & Alignment (with support from the VP and Team Leadership): Lead, develop and execute company’s long term strategic plans. Also, conduct comprehensive analysis to ensure strategic plans are aligned with market demands and company’s objectives.
• Market and Industry Analysis : Monitor and analyze industry trends, competitive landscape, and market shifts to identify strategic opportunities and threats. Also, provide insights into new business model innovation that can give Samsung competitive edge.
• Strategic Planning: Oversee the development of strategic plans, including short-term objectives and long-term goals, ensuring they support the overall corporate vision.
• Merger & Acquisition Due Diligence: Identify, evaluate, and recommend potential M&A opportunities that align with strategic goals. Manage due diligence and integration planning for acquisitions.
• Strategic Opportunity/Project Initiative Development : identify, evaluate, and develop new market opportunities and business models to drive growth; spearhead creation of strategic business cases; Oversee development of strategic projects from inception to execution, facilitating cross-divisional collaborations and ensuring they meet strategic goals
• Change Management: Lead change management efforts to ensure smooth transitions when new strategies are implemented, addressing cultural and operational shifts.
• Performance Monitoring: Implement metrics and KPIs to monitor strategy execution. Regularly review performance against strategic objectives and adjust plans as necessary.
• Cross-functional Leadership: Collaborate with department heads (e.g., Finance, HR, Operations) to ensure strategic initiatives are integrated across the organization.
• Stakeholder Engagement: Communicate strategic direction to the board of directors, executive team, and other key stakeholders. Facilitate buy-in and alignment on strategic priorities.
• Innovation Management: Promote a culture of innovation by fostering environments where new ideas can be tested and scaled. Ensure the company stays at the forefront of industry trends.
• Risk Management: Identify strategic risks and develop mitigation plans. Ensure that strategic decisions consider potential risks and their impacts.
• Strategic Partnership Development & CEO Networking Support : Build and nurture a network of external experts and C-level executives to bring innovative ideas and businessopportunity/partnershipsto Samsung. Identify, develop and manage Chief Executive level network in support of Samsung’s North America CEO in the U.S. market.
• Thought Leadership : Serve as a thought leader within the company, advocating for strategic thinking and innovation; present strategic insights and recommendations to executive leadership and externalcustomers/partners;develop overarching strategy and business analysis and presentations for the top management meetings.
• Strategic Meeting & Presentation Support: work with the leadership to prepare top management and cross-divisional level meetings and workshops including preparation of the agenda, presentation preparation, including all necessary back up analysis.
• Customer Experience: Continuously look for ways to enhance the Samsung’s customer experience through strategic decisions, whether through product enhancements, service offerings, or retail strategy.
• Customer/Installed base strategy: Continuously look for ways to enhance the customer experience through strategic decisions, whether through product enhancements, service offerings, or retail strategy, across LOB and services.

Skills and Qualifications

Qualifications

• Bachelor's Degree with 15+ years of directly related experience is required. Including, but not limited to strategic planning, business management, corporate leadership, and financial decision-making.
• MBA preferred
• Must have a strong working knowledge of management strategies, financial accounting, marketing, supply chain, and operations
• Experience communicating cross-functionally, domestically, globally and up & down an organization
• Ability to synthesize large amounts of information quickly
• Experience collaborating with senior executives across a large organization
• Experience leading innovation initiatives that create real world impact, including expertise in design thinking, consumer insights, experimentation, and user experience in a corporate and environment
• Outstanding written and verbal communication skills. Sophistication in communications, interpersonal relations and diplomacy.
• Excellent analytical, problem resolution and decision-making skills
• strategic planning and execution skills

Cultural fit and behavioral Competencies

• Thought leader who can drive action, embody and encourages intelligent creativity
• Enjoys working closely with multiple partners and complex stakeholders
• Idea generator: Consistently curious about the world and must be able to draw on your experience and also tools and techniques to solve innovation challenges
• Fast-thinking, nimble, adaptable and thrive in a fast-moving environment. Always to new ideas with the ability to recognize the business value of ideas
• Possess the demeanor, business maturity, intellect and integrity required to establish immediate credibility with key stakeholders within the company and motivate your team in a way which lets them play to their strengths
• Possess strong verbal and written communication skills and be masters in the art of persuasion to strategically get your point across
• Entrepreneurial spirit and a restless heart
• Head and heart in balance. Deeply human in understanding people problems and commercially sharp with advice
• Our people are smart and ambitious and also humble. Strong opinions lightly held is how we sum it up.
  Lifelong learners are a great fit for our organization

Leadership CORE Competencies

• EXCELLENCE
  Drives action with humility, EQ, and an unwavering passion for performance and results
• CHANGE
  Embodies and encourages intelligent creativity
• CO PROSPERITY
  Navigates highly matrixed and complex organizations successfully as part of a team
• PEOPLE
  Builds and develops best-in-class teams built on trust, accountability and mutual respect for each other and the organization
• INTEGRITY
  Inspires trust, confidence, and consensus across the organization by fostering relationships

Responsibilities

Reports to the Executive Director, Retail Channel Operations, based in our Englewood Cliffs, N.J. Headquarters.

Position Objective

• Partner with DA business stakeholders across sales, marketing, and retail operations to support and execute against the DA Retail business plans within DA channel partners’ retail stores. These plans will include a variety of initiatives, including POP merchandising, Sales Associate training, and Field Sales programming.

• Support all product launches and promotional activities, including ONE Launch, and key drive times

• Bring bold and innovative thinking to continuously improve Samsung brand experiences, consumer product engagement, and rep knowledge in the retail environment

• Lead Samsung placement planning to optim­­­­ize sales for each LOB product category across retail locations

• Uphold Samsung brand standards as you prepare retail merchandising and display plans based on HE category priorities, as well as shopper, consumer, and retail insights

• Digital content implementation (on device + digital in-store signage)

• Outline the channel training strategy, work with cross-functional partners to develop a training plan, and field team (MSMs) to execute HE retail training initiatives

• Partners with 3rd Party Labor agencies and field leaders (MSMs) to leverage brand /product campaigns and insights at retail, to provide merchandising implementation and agency management

• Synthesize insights from qualitative and quantitative data points, compare data vs. KPIs, and identify optimization opportunities for future launch improvements

• Evangelizing the Samsung LOB vision and mission

• Lead a visible and high-performing DA Channel Operations team

Skills and Qualifications

• Bachelor's Degree with 12+ years of retail leadership experience, preferably in CE and other fast-moving categories

• Experience in customer experience design, development and visibility, and knowledge of retail tech

• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives

• Will need to be results-oriented, seek empowerment, inquisitive, comfortable with ambiguity, and possess versatile communication styles

• Ability to manage and develop teams, work cooperatively with internal business partners locally and globally, and customers, sharing ideas and developing effective solutions in line with brand plans and company mission

• Ability to influence, lead, motivate, and direct the activities cross functional resources and support groups to attain objectives, establish project schedules, and execute within the specified timeline

• Approximately 25% travel is expected

Desired Characteristics:

• Constantly curious, leading by example to ensure research, insights, and data analytics drive our understanding of the customer and their needs

• A passionate customer advocate

• Demonstrated experience in executive presentations, ,storytelling and sound bites

• Self-starter, high level of energy, motivation, and ability to work independently, mobilize teams into action, and manage multiple projects with demanding platforms

• Strong leadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external senior stakeholders and decision-makers

• Challenges the status quo, never settles, and drives, innovates to find a better way

• Humble, proud, and creates environments where team members enjoy accountability and fulfilment from working in your team

The salary range for this role is expected to be between $197,500 and $244,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.