E-commerce Campaign Manager jobs at Samsung in Australia, Sydney

Campaign Management

• Develop and manage multi-channel demand generation strategies, including paid search, social, display, affiliate, and email marketing

• Deliver against campaign briefs to support Samsung eStore growth and define KPIs to measure campaign effectiveness

• Collaborate with other teams (such as CRM, Paid, onsite, App, content, design etc.) to execute high-performing campaigns, landing pages and promotional assets

• Lead, manage, and optimise the complex paid media campaigns for various launches, seasonal, and always on

New Channels and Partnerships

• Initiate, lead, and deliver marketing activities with key Samsung partners

• Drive strategic marketing campaigns for the growth of Samsung Small & Medium Business (SMB) channel

• Lead the go-to-market (GTM) across various product launches

• Drive sell-out platform attachment rates via key campaigns and events

Skills and Qualifications

• Proven e-commerce experience in digital marketing and campaign management

• Implemented go-to-market plans across various digital touchpoints to drive sales and conversion

• Experience developing and selling-in new propositions & business cases

• Strong stakeholder and agency management skills

• Ability to be both strategic and hands-on to drive results

• A great attitude and openness is needed to navigate in this multi-cultural environment - understanding when to push and when to pull is a must

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:

• Competitive Compensation: fair rewards for your skills and contributions.

• Free On-Site Parking: hassle-free commuting with no extra cost.

• Exclusive Employee Discounts: access incredible savings on Samsung products

• Retail Partner Discounts: expand your savings with discounts across 400+ retail partners

• Onsite Gym Access: stay active with modern fitness facilities.

• Monday Morning Boost: start your week right with barista-made coffee on us!

• Career Growth Opportunities: ongoing professional development to empower your success.

• Quarterly Connection Events: build meaningful connections and celebrate our shared purpose.

The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.

Digital Marketing

• Lead the development and implementation of Media & Affiliate Marketing strategies to build awareness, education and adoption of sell-out platforms

• Coordinate and support Live Commerce and commercial influencers program to support overarching strategy

• Work closely and align activities with Sales, Content, UX, and brand teams, and partner with them on the flawless delivery of OB-focused campaigns

Experience Design and Implementation:

• Translate strategy into features and programs that can add incremental revenue

• Develop and optimize customer experience and journeys and collaborate with cross-functional teams (e.g., product, marketing, support) to design and implement exceptional customer experiences.

• Collaborate cross-functionally to implement new features andsell-out/subscriptionplatforms

• Ensure proper testing is performed before feature/platform launch

• Manage subscription and sell-out platforms in coordination with the Operations Manager

Thought Leadership and Market Intelligence

• Develop and maintain experience guidelines and standards to ensure consistency across all touchpoints.

• Analyse customer feedback and data to identify opportunities for experience improvement and implement user testing and feedback loops to validate and refine experience designs.

• Stay up to date on latest e-commerce trends and act as a thought leader for the team

• Benchmark competitor sell-out platforms and subscription services

External Partnerships Management

• Identify key partners that will enable the implementation of subscription and sell-out platforms

• Manage partner relationships and projects involving key partners, including timelines, budgets, and execution

Skills and Qualifications

• 6+ years of experience in affiliate marketing, digital content and experience marketing, and/or live commerce

• Experience in partners management, with proven ability to impact ROI

• Ability to work effectively in a fast-paced and dynamic environment.

• Proficiency in Excel and PowerPoint

• Strong problem-solving and analytical abilities.

• Experience working on A/B testing and/or fields related to Behavioural Economics and UX/UI design psychology is not required, but will be a plus

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:

• Competitive Compensation: fair rewards for your skills and contributions.

• Free On-Site Parking: hassle-free commuting with no extra cost.

• Exclusive Employee Discounts: access incredible savings on Samsung products

• Retail Partner Discounts: expand your savings with discounts across 400+ retail partners

• Onsite Gym Access: stay active with modern fitness facilities.

• Monday Morning Boost: start your week right with barista-made coffee on us!

• Career Growth Opportunities: ongoing professional development to empower your success.

• Quarterly Connection Events: build meaningful connections and celebrate our shared purpose.

The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.

Market Analysis

• Identify market opportunities/trends for growth across channel/retail/B2B segments.

• Perform in-depth analysis in market landscapes for cross-category marketing opportunities.

• Identify gaps/problems in the market and proactively provide solutions.

Reporting, Planning & Execution

• Develop, maintain and present weekly supply chain management (SCM) reports to internal stakeholders.

• Assist with planning and execution of market wide promotions across all customer landscapes.

• Assist in project planning, execution and pricing management.

• Proactively manage customer inventory in-line withsell-in/sell-through/sell-outperformance.

• Establish productive, professional relationships with key internal stakeholders across service, accounts, sales, marketing and management.

• Attend relevant industry events and product planning customer meetings.

Skills and Qualifications

• 2+ years of Product/Category support experience

• Experience in market data analysis and ability to analyse large datasets (proficiency in Excel)

• Experience in Consumer Electronics preferred, however not compulsory

• Experience and understanding of distribution / reseller channel preferred

• Experience in sales of gaming ecosystems components preferred

• Have an understanding of PC ecosystems

• Ability to adapt to market and strategic changes

• Ability to learn and navigate new processes

• Self-motivated, willing to make a difference

• Team player with solid collaboration skills

• If you have an interest or passion in the gaming/PC industry, it will be a bonus

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:

• Competitive remuneration package

• Free on-site parking

• Generous employee discount across our products

• Ongoing professional development opportunities

• Discount across over 400 retail partners

The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.