Technical Architect jobs at Salesforce in United States, San Francisco

Job Category

Software Engineering

Job Details

Requirements:

• High-Level System Design:Create and own the end-to-end architectural designs for complex new features and services. This includes defining service boundaries, data models, API contracts, and integration patterns for large-scale distributed systems.

• Technical Vision & Strategy:Define and drive the long-term technical vision and architectural roadmap for major product areas. Ensure architectural designs align with business objectives and enterprise-wide technology standards.

• Technical Excellence:You will drive technical excellence for our full-stack technologies, focused on customer experience, extensibility, developer productivity, scale and performance.

• Cross-Functional Leadership:Collaborate with senior leadership, product managers, and Principal Engineers to translate product requirements into robust and scalable technical solutions. Your ability to influence and build consensus across the organization is paramount.

• Experience:12+ years of experience in software development, with at least 4+ years in a software architecture role working on enterprise-scale, mission-critical systems.

• Next-Gen Marketplace:As a technical leader you will have a positive impact in multiple areas and influence the broader technology organization while delivering a compelling technical strategy for taking our marketplace into the next generation.

• Alignment:You will ensure that internal product development is aligned with the strategic direction of the ISV Platform and Technology organization as a whole.

• Collaboration:Collaborate with Architects across the platform to craft a vision and execution plan to improve, expand and scale the entire application lifecycle experience of our ISV partners.

• Architecture VAT leader:You will have in-depth expertise in multiple key technologies and will lead others to deliver new and improved solutions for our customers. You are able to both tackle and advise others on complex problems that are ambiguous, sort through the complexity and dependencies, articulate the problem, and come up with elegantsolutions.

• A related technical degree required.

Preferred Qualifications:

• A strong desire to learn technology and a polyglot attitude

• A commitment to quality, stability and performance

• Experience with automated E2E testing frameworks

• Ownership of the whole software development lifecycle, including:

  • Service ownership

  • Familiarity with CI/CD approaches,

  • Experience supporting and troubleshooting software in production

• Excellent communication skills and a strong team player

• Understanding of how to balance speed of delivery with maintainability

• Proficient in written and spoken English

• Conversant with Salesforce Platform features and best practices

• Experienced in developing and maintaining packaged solutions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

Job Category

User Experience

Job Details

What you'll be doing

• Owning the design strategy and standards for Slack’s mobile experience across platforms, ensuring a high quality bar for our shipped applications.
• Ensuring our applications stay up to date with the changes to Operating Systems standards by staying ahead of upcoming releases and devices.
• Lead projects that focus on the core of the Slack experience, ensuring comprehensible information architecture, building best in class patterns, and evolving our offering to meet the unique customer needs for our mobile experience.
• Ensuring the Slack’s design organization is delivering consistent, cohesive, and accessible work to their cross functional partners through advocacy, evangelism, and investing in robust documentation of our design system.
• Ideation and prototyping
• Reviewing, auditing, and critiquing your peers design work for mobile platforms through open office hours and asynchronous workflows.
• Work in close collaboration with Design Leadership to inform and improve our design processes.
• Work cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, ensure quality implementation, and play an active role in prioritization and planning.
• Work in the open, comfortably sharing your contributions to solicit feedback from your peers, executives, and cross functional partners.

What you should have

• 7-9 years of experience in an individual contributor role, on a Product Design team with a heavy focus on building experiences for Android and iOS.
• An outstanding portfolio, showcasing excellent application of Product ideation, User centered experiences, and Visual design execution.
• Demonstration of experience and knowledge of building usable, accessible, and modular designs solutions that solve for a wide array of customer archetypes.
• Examples of varying approaches of rapidly prototype concepts individually through design tools, or in close collaboration with engineers, with the goal of bringing alignment of stakeholders of proposed solutions.
• A well displayed understanding of dependencies between design, client and backend technologies and standards.
• Experience that leverages design systems that are used in parallel by designers and engineers.
• Comfort in strategically supporting multiple projects successfully and balancing the needs of different work streams. Collaborating and coordinating across multiple teams and their respective designers.
• Nice to have: Working on personal projects that demonstrate prototyping with code or building your own applications.

Please submit a résumé with links to your portfolio & password to review. Submissions without portfolios or work samples will not be considered.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

User Experience

Job Details

What you’ll be doing

• Collaborate with the most seasoned design, engineering, and product partners - including our GMs - to drive vision and strategy for Salesforce development, via design
• Create prototypes that enable Salesforce to explore our product visions, in real time, with real data.
• Salesforce is organized into product pillars, each of which are responsible for large strategies and product surfaces. You will drive complex design initiatives that span across multiple pillars
• Work with cross functional partners to define business goals and strategic vision at both the Salesforce Platform and pillar levels.
• Communicate and reinforce product vision and business objectives in a way that all levels and roles understand and are inspired by.
• Collaborate within the design team on systemic initiatives such as evolving our design system, our mobile design practices, and our prototyping process
• Be an active mentor for other designers
• Be an active and prominent advocate for Salesforce design, help build our design community
• Help guide, improve, and implement design and feedback processes
• Attract top talent, interview candidates, and actively improve our inclusive design hiring process

What you should have

• 10+ years of significant experience in a leading individual contributor role, on a product design team for desktop or mobile
• An outstanding portfolio, showcasing a foundation in applied design skills and idea generation
• Experience working and collaborating with diverse teams in a dynamic environment
• Substantial experience collaborating well with product managers and engineering, to develop vision, strategy and rationale
• A track record of mentoring designers and design teams towards excellence
• Demonstrated experience with prototyping as a means to explore and convey design solutions
• Strong written and verbal communication skills
• Preferred - proficient in mobile and web technologies.

Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

Job Category

Marketing & Communications

Job Details

Responsibilities & Impact

• Partner with Product Management to understand product strategy and roadmaps, distill key functionality and value into core product positioning and messaging.
• Roadmap our product strategy to life in launches, new releases, content, campaigns, events, and sales enablement.
• Partner closely with campaigns, solution engineering, and other product marketers and drive cross-functional alignment on programs to drive pipeline.
• Run demos
• Develop succinct and effective sales training materials (training, FAQs, etc.), making it easy for non-technical sales to understand our complete suite technology.
• Keep current with technology trends and incorporate new technologies into our keynotes and demos.

Required Skills

• 5-7+ years of experience in technical product marketing, product management, or solution engineering at a high tech company, or similar equivalent
• Experience with enterprise applications such as CRM, ERP, customer service or homegrown solutions
• Expertise in building product demos end-to-end, from building compelling narratives that accurately position our products and align to our corporate messaging, to owning the technical execution in demo videos and demo orgs
• Strong written and verbal communication skills with the ability to present in front of executives, vendors, partners, and customers
• Consistent track record in defining/driving project execution with minimal guidance and performing well in a fast-paced environment
• Phenomenal teammate with a proven track record leading and inspiring through influence
• Hands-on experience building a range of marketing assets, including compelling positioning and messaging, succinct slide pitch-decks, demo videos, and event/webinar content.
• Experience with JavaScript, HTML, CSS, iOS, APIs, Apex, Java (some mix), Design tools such as Figma.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Willingness and flexibility to travel to both domestic and international locations - up to 25% travel

Preferred Skills

• Outstanding organizational skills to define and balance multiple projects with tight deadlines effectively within a dynamic environment.
• Video design and editing skills including the ability to record and produce polished demo videos using tools like Adobe Premier, Camtasia, or FinalCut.
• Experience with the Salesforce products and/or other SaaS and B2B technology platforms.
• Salesforce Certifications (Administrator, Developer) and Trailhead badges a plus. As well as application development on the Salesforce Platform.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $138,800 to $233,200. For Washington-based roles, the base salary hiring range for this position is $127,200 to $213,800. For California-based roles, the base salary hiring range for this position is $138,800 to $233,200. For Illinois based roles, the base salary hiring range for this position is $127,200 to $213,800.

Job Category

Enterprise Technology & Infrastructure

Job Details

We’re looking for a Technical Architect to design, govern, and guide delivery of cloud-native, Salesforce-first, AI-enabled solutions across our Revenue (Q2C) and eCommerce landscape. You will be the technical authority partnering with Solution Architects, Product Owners, Engineers, and Business leaders to ensure architectures are secure, performant, observable, and cost-efficient; and that they align to DET’s target state architecture, standards, and roadmap.
This role requires deep hands-on expertise with the Salesforce platform (RLM/CPQ,Clouds, Data Cloud,Einstein/Agentforce),API & event-driven integration (MuleSoft, Kafka), modern front-end patterns, and GenAI/ML enablement, coupled with the ability to mentor engineers, codify best practices, and influence at scale.We are also looking for strong experience in building and architecting AWS services to support scalable and reliable enterprise applications.1) Architecture, Design & Delivery

• Own end-to-end technical architecture for large, multi-cloud Salesforce initiatives spanning Quote-to-Cash, Revenue Lifecycle Management (RLM), Order Management, Contracts & Assets, Pricing, Approvals, DocGen/eSign, andInternationalization/Multi‑Currency.
• Translate business capabilities into current/future-state architectures, reference architectures, sequence diagrams, integration contracts, and non-functional requirements (availability, performance, DR, observability, compliance).
• Drive API-first and event-driven patterns using MuleSoft, Kafka/EventBridge (or equivalent), platform events, Change Data Capture, and well-defined domain boundaries.
• Champion secure-by-design principles: SSO, OAuth/JWT, data classification & encryption, Shield, key management, and zero-trust patterns.
• Design and implement scalable AWS services including Lambda, S3, ECS, API Gateway, CloudFormation, and more to support extensible and cloud-native architecture patterns.

2) Q2C, Revenue & eCommerce Domain Expertise

• Architect scalable, configurable solutions across RLM / CPQ, Order Management, Billing/ERP integrations, Revenue Recognition, and pricing/discounting engines.
• Ensure seamless data & process orchestration between Salesforce, ERP, billing, finance, and eCommerce platforms (Salesforce B2C/B2B Commerce, headless APIs, composable storefronts).
• Establish guardrails for customization vs. product capability (RLM/RLM rules, managed packages) and create roadmaps to move customizations to product-first approaches.

3) AI / GenAI & Data

• Partner with the AI/Architecture councils to embed AI responsibly: leverage Einstein, Agentforce, LLMs (RAG, prompt engineering, safety/guardrails), and Data Cloud for segmentation, personalization, forecasting, and agentic automation.
• Define ML/GenAI architectural patterns (training, inference, feature stores, observability, bias & drift monitoring) and integration to our Trust Layer, governance, and compliance frameworks.
• Evaluate model/platform choices (open/closed-source LLMs, Vertex/SageMaker, internal platforms) against cost, latency, scale, privacy, and IP protection.

4) Engineering Excellence, Observability & Governance

• Codify architectural standards, reference implementations, design patterns, quality gates, and CICD/DevSecOps practices for Salesforce & integration stacks.
• Ensure observability is first-class: structured logging, distributed tracing, metrics/SLIs/SLOs, automated alerts, and runbooks (reliability engineering mindset).
• Lead/participate in Enterprise review boards, design Reviews, technical assessments, and risk management; drive tech debt remediation and platform modernization.

5) Leadership, Mentorship & Community

• Mentor developers and junior architects, raising the bar on engineering rigor, code quality, test automation, and performance.
• Serve as a trusted advisor to product, delivery, and business stakeholders; communicate complex concepts with clarity to both hands-on engineers and executives.
• Contribute to the architecture community of practice; publish patterns, reusable components, accelerators, and run internal enablement sessions.

Minimum Qualifications

• 10+ years of relevantengineering/architectureexperience; 3+ years in a lead/architect capacity.
• Deep hands-on expertise across the Salesforce ecosystem: RLM/CPQ,Sales/Service/Experience/CommerceClouds, Apex, Lightning Web Components, Platform Events, Data Cloud, and MuleSoft.
• Proven delivery of mission-critical, high-volume integrations (REST, GraphQL, gRPC, event streaming withKafka/RabbitMQ/EventBridge).
• Strong grounding in enterprise architecture domains (business, data, integration, security, infrastructure) and NFRs/operability.
• Experience implementing AI/ML or GenAI workloads (LLMs, inference pipelines, cost/perf tradeoffs, safety & governance) or strong willingness and demonstrable aptitude to ramp quickly.
• Proficiency in one or more of: Java, Apex, Python,JavaScript/TypeScript;strong understanding of OO patterns, testing strategies, and CICD.
• Demonstrated experience with eCommerce architectures (SF B2C/B2B Commerce, headless APIs, composable architectures) and their integration with Q2C/Revenue stacks.
• Excellent communicator; able to craft clear architecture narratives, diagrams, and executive-ready materials.
• Strong experience designing and building AWS services and infrastructure components, including hands-on work with serverless patterns, containerization, networking, security, and IAC.
• A related technical degree required.

Preferred Qualifications

• Salesforce certifications such as Application Architect, System Architect, Integration Architect, Data Architect, Development Lifecycle & Deployment Architect; CTA a plus.
• Experience with observability stacks (New Relic, Datadog, Splunk, OpenTelemetry) and SRE practices.
• Hands-on experience with LLM orchestration frameworks, RAG patterns, vector databases, and prompt/retrieval evaluation.
• Familiarity with governance & compliance for AI (data privacy, model risk management, auditability).
• Knowledge of modern front-end architectures (LWC, React, micro frontends) and performance optimization at scale.
• Experience with Data Cloud, data modeling, and analytics/feature engineering for AI use cases.
• AWS Solution Architect certification or equivalent cloud architecture credentials preferred.

Leadership Qualities

• PASSION – Deep commitment to customer success and delivering measurable business value.
• BEGINNER’S MIND – Always learning; curious, hands-on, open to new ideas.
• LEADERSHIP – Self-aware, strategic, and relationship-driven; elevates others.
• COMMUNICATOR – Clear, concise, persuasive; comfortable with C‑level audiences.
• STORYTELLER – Presents and defends architecture decisions with memorable narratives.
• TEAM PLAYER – Promotes collaboration, accountability, and shared outcomes.
• URGENCY – Bias to action; drives timely, high-quality delivery.
• TRUST – Operates with integrity, transparency, and reliability.
• ADAPTABLE – Thrives amid ambiguity, rapid change, and emerging tech.
• COMMUNITY CHAMPION – Grows the internal architecture community; shares knowledge, patterns, and accelerators.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Job Category

Enterprise Technology & Infrastructure

Job Details

As a, you'll use a spectrum of your content skills to produce technical documentation for a developer or enterprise software operator audience—creating content experiences that address your customers' key jobs to be done. You'll collaborate with Lead+ level writers, architects, and technical program managers. Depending on the maturity of the project, this role may involve more information architecture and content planning than writing at times. You'll lean into AI tools and innovative ways of producing and managing entire content in partnership with engineering and digital agents—redefining the role of technical writer as you go. You'll follow an intake and tracking process for your work that involves maintaining a backlog of content deliverables, prioritizing order of work, keeping user stories up-to-date, and managing stakeholder expectations. You also have the opportunity to

Responsibilities

• Lead documentation efforts for Hyperforce infrastructure on Google Cloud Platform, collaborating closely with engineers, architects, and cross-functional teams.

• Drive content strategy, information architecture, and workflow processes for technical documentation.

• Partner with stakeholders to define priorities, manage content pipelines, and ensure alignment with strategic goals.

• Innovate content production using AI and automation tools to scale and streamline processes.

• Mentor and support other writers, sharing expertise and elevating team performance.

Required Skills & Experience

• Bachelor’s degree in a STEM field, Tech Comms, or English.

• 5+ years of technical writing experience with a focus on developer-oriented documentation.

• Strong knowledge of Git, Markdown, and Agile methodologies.

• Exceptional leadership, collaboration, and project management skills.

• Excellent English writing and editing abilities.

• Experience driving content strategy and leading complex documentation projects.

Desired Experience/Skills

• AWS (or similar) or high-security industry experience.

• Expertise in information architecture and designing enterprise-level documentation.

• SaaS or infrastructure service documentation experience.

Benefits & Perks:

• Competitive benefits package including parental leave, well-being reimbursement, and more.

• Access to world-class training through Trailhead.com and regular coaching with leadership.

• Participation in volunteer opportunities as part of our 1:1:1 model.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $138,800 to $190,900.

Job Category

Program & Project Management

Job Details

Job Title: Technical Program Management in Security, Director level

About You:

• Love to wear multiple hats.

• Builds relationships to make things happen.

• Highly functional in an energizing environment.

• Comfortable navigating between the tactical and strategic.

• Outstanding executive presence and communications professional.

• Aservice-oriented-mindedperson who "Thinks Customer."

• Enjoy a hyper-transparent flow of information, conversation, and ideas.

• Comfortable with ambiguity and change, and can continue to rally a team behind a vision, even if it’s not clearly defined.

Your Impact - Responsibilities

• Partner with Security stakeholders and across product and engineering teams to lead and manage Security uplift for existing business units or acquired companies, to uphold our value of Trust.

• Strategically align stakeholders on portfolio vision, business goals, and strategy, defining program scope and securing cross-functional commitment.

• Cultivate and leverage executive partnerships to drive strategic program objectives and optimize delivery for measurable success.

• Conduct decisive program reviews to facilitate key decisions, eliminate roadblocks, and resolve issues, ensuring on-time goal attainment.

• Transform business objectives into actionable execution strategies, lead execution through collaborative and agile leadership.

• Partner with engineering and product teams to architect and implement technical solutions, accelerating customer value delivery.

• Establish a dynamic agile environment fostering autonomy, transparency, mastery, innovation, and continuous improvement.

• Orchestrate and resolve complex program dependencies across diverse partners, functions, and divisions.

• Proactively identify and mitigate program risks, ensuring timely achievement of business objectives.

• Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues.

• Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement.

• Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives. Drive for clarity to keep teams moving forward.

• Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization.

• Deliver transparent program status reporting, providing actionable insights on decisions, dependencies, risks, and metrics.

• Foster a culture of innovation and learning, empowering teams to generate creative solutions.

• Demonstrate a commitment to continuous professional development, actively seeking and incorporating constructive feedback.

• Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change.

Minimum Qualifications:

• Educational Background:Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience in technical leadership.

• 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company.

• 5+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.

• Deep understanding of cyber security and risk management practices.

• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.

• Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.

• Ability to establish credibility and rapport with senior executives and team members.

• Outstanding organizational, communication, andrelationship-buildingskills conducive to driving consensus; able to work in a cross-functional, matrix management environment.

• Experience with Portfolio Management.

• Ability to master technical subjects and technologies relevant to the program.

• Strong organizational, project management, analysis, and communication skills.

• Bachelor’s degree or equivalent work experience.

Preferred Qualifications:

• Familiarity with compliance and security standards, policies, and risk management

• Experience in vendor management

• Public cloud infrastructure knowledge

• Ability to quickly learn Salesforce application to build tools and reports or strong interest in technology and ability to develop application/tool to automate processes

• Masters in engineering, computer science, or a related technical field

• Understanding of Security Development Lifecycle

• Have or desire to attain a PMP, CISM and/or CISSP certification

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $202,700 to $293,900.