Director Product Management Data Cloud jobs at Salesforce in United States, San Francisco

Job Category

Job Details

Role Description:

In this role, you will dig deep to understand customer needs and go to market of our acquired companies and provide an assessment of whether the Success Plan portfolio can meet those needs as is. Very often M&As require us to reexamine our existing Success Plans features with an intent to deliver enhancements that benefit all Salesforce customers, not just to those using the acquired product. To that end, you will frequently challenge your thinking and that of your leadership by providing unbiased points of view on changes to our existing Success Plans features. You will develop the offer point of view for launching Success Plans for our acquisitions, deliver a business case including defining the offer transition from legacy support/success offerings to Success Plans.You will have the opportunity to work on some of the most complex and rewarding Success Plans launches and be relied upon to inform and heavily influence how we deliver value to our Customers.

Responsibilities:

• Demonstrate thought-leadership via the offer strategy & vision for our acquired companies support/success portfolio
• Quickly become an expert in our acquired companies, products, existing support/success portfolio and GTM so you can build comprehensive proposals for launch of Success Plans for these acquisitions
• Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, finance, product/engineering and CS organizations in developing the Success Plans business case for Salesforce’s acquisitions
• Conduct customer and stakeholder research, develop offer POV which includes establishing relevance of Success Plans for the acquisition, rationalization of feature set, and willingness to pay
• Deliver business case with detailed financial modeling (resource costs, investment vs monentization, margins) and customer and feature transition plan for launching Success Plans
• Create outputs in the form of thorough and concise slide decks to secure secure cross-functional senior leadership alignment on recommendations

Minimum Requirements:

• Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability
• Self-organized and have the ability to initiate tasks independently and see them through to completion
• Minimum 10 years of relevant professional experience, including a strong background in product management and/or strategy consulting
• Ability to systematically break down complex problems, document POVs and drive decisions based on data, facts, and logical reasoning
• Ability to create work product-focused materials and outputs, which will include slide decks, financial models, or other written deliverables
• Effective communicator across all levels of the organization, including driving discussions with senior executives
• Demonstrated ability to lead a high-performing cross-functional team without direct managerial responsibilities

Preferred Requirements:

• Experience in Salesforce products and technologies
• M.B.A.
• Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software
• Experience in Support, Success, or Services product managementNote:This role is office-flexible, with the expectation that you will work from a Salesforce office (Seattle/Bellevue, Chicago, Indianapolis, New York, San Francisco or Atlanta) three days per week.

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Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For California-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.

Job Category

Software Engineering

Job Details

Responsibilities:

• Drive the vision of enabling a full suite of Salesforce applications on Google Cloud in collaboration with teams across geographies

• Manage, hire and nurture world class team to deliver cloud frameworks, infrastructure automation tools, workflows, and validation platforms on our public cloud platforms

• Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers

• Be technically involved and work closely with product owner and architect to build the best in class services and systems at scale

• Encourage ideas, have your point of view and lead with influence

• Make critical decisions, innovate aggressively while managing risk and ensure the success of the product

• Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity

• Daily management of stand-ups as the ScrumMaster for no more than two engineering teams

• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain understanding of the deeply technical product as well as to keep your technical acumen sharp

Experience/Skills required:

• Masters / Bachelors degree required in Computer Science, Software Engineering, or Equivalent Experience

• 7 + years leading Software Engineering teams

• Experience leading software development projects with a distinguished track record on technically demanding products which have been released for wider consumption

• Service ownership experience of cloud based distributed services running at B2C scale

• Experience working in scrum/agile development environment. Agile mindset, ability to iterate, take risks and evolve.

• A strong adherent to software engineering best practices which enable building world class products such as unit testing, modular code, right abstractions, continuous integration mindset etc

• Strong data structure and algorithms skills and extensive programming experience, preferably in object oriented languages.

• Working knowledge of Kubernetes, service mesh and other moderntechnologies/serviceson public cloud is desirable*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

Job Details

Responsibilities:

• Lead ongoing analysis of business performance to support daily operations

• Design and interpret key performance metrics. Deliver insights & recommendations

• Maintain weekly forecasts of business performance for product leadership

• Assist in developing and delivering presentations for senior executives, crafting the messages for sales and product leadership

• Support strategic initiatives including evaluating areas of opportunity for the businesses

• Troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes

• Prepare analysis and recommendations for strategic decision making

Desired Skills/Experience:

• 2-4 years work experience focused on quantitative analysis, financial modeling, and logical reasoning

• Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Self-starter and high degree of motivation to go above and beyond the task at hand

• Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions

• High degree of comfort running complex analyses and modeling in Excel or Google Sheets

• Strong presentation skills, especially related to building compelling PowerPoint or Google Slides presentations

• Work experience in management consulting, finance, product management, sales strategy, or sales operations is a plus

• Experience aggregating large datasets using SQL, Python, and / or Tableau required

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $117,100 to $161,100. For Washington-based roles, the base salary hiring range for this position is $107,700 to $148,100. For California-based roles, the base salary hiring range for this position is $117,100 to $161,100. For Illinois based roles, the base salary hiring range for this position is $107,700 to $148,100.

Job Category

Program & Project Management

Job Details

Responsibilities

• Own and drive the strategic vision for hosted, third party, and internal events.

• Lead ideation, planning, production, and execution of event programs.

• Partner closely with Salesforce’s Executive Leadership and other business leaders to ensure cross-functional alignment on program goals and key metrics.

• Manage stakeholder communications across the organization including executive expectation setting and briefings around event experience.

• Lead demand generation strategy for executive events to deliver on attendance and pipeline goals and drive return on investment.

• Develop strong relationships with internal sales leaders and teams to deliver on attendance and pipeline goals.

• Track ROI, engagement, and audience feedback to measure results, assess opportunities for improvement, and optimize future events.

• Manage 3rd party vendor relationships with agencies and production partners.

• Develop team standards, process documents, and playbooks that can be shared globally.

• Lead and mentor direct reports and ensure the Salesforce brand is well represented.

Experience & Requirements

• 10+ years relevant experience in event management and marketing.

• 5+ years experience managing teams of 5 or more employees in Go To Market (sales, customer success, marketing) required.

• Experience working closely with Executives (VP+, C-Suite) internally and with customers required.

• Excellent knowledge of and hands-on experience with all aspects of event management, budget management, logistics, vendor negotiation, and marketing.

• Knowledge of working with international regions across time zones and different languages.

• Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects,

• and communicating priority updates to stakeholders.

• Highly organized and detail-oriented self-starter with exceptional prioritization, organization, and time management skills.

• Excellent executive communication skills, interpersonal skills, and eloquent writing skills.

• Exceptional vendor management skills.

• Able to travel 50% of the time.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100. For California-based roles, the base salary hiring range for this position is $193,800 to $281,100.

Job Category

Job Details

This is not a typical operations role. You are a force multiplier, responsible for architecting the strategy, building the operational engine, and creating the compelling narratives that drive our entire attrition reduction effort. You will transform complex data and ambitious goals into a clear, actionable roadmap and communicate our progress and vision to the highest levels of the organization. If you are a master storyteller who thrives on building structure from ambiguity and driving impactful outcomes, we want to hear from you.

Your Impact & Responsibilities:

Strategic Planning & Roadmap Design:

• Attrition Reduction Strategy: Architect and own the overarching strategy for identifying and saving at-risk customers and growing stable customers. You will define the frameworks for customer health, establish data-driven programs and playbooks for engagement.

• Program Roadmap: Develop and maintain a multi-quarter program roadmap, identifying and prioritizing key initiatives across technology, process refinement, and new strategic tests to continuously improve our retention capabilities.

Operational Excellence & Execution:

• Operating Model Design: Develop the end-to-end operating structure for the Attrition Programs team, defining the rhythm of the business, engagement models, and rules of engagement to ensure maximum efficiency and impact.

• V2MOM & Governance: Drive the development and management of the Attrition Council’s V2MOM (Vision, Values, Methods, Obstacles, Measures), ensuring it serves as the north star for the program. You will own the execution of the operating model, monitor its effectiveness, and make necessary adjustments to keep initiatives on track.

Data-Driven Insights & Executive Storytelling:

• Narrative Development: Translate raw data and complex operational metrics into a clear, compelling story about the root causes of customer churn. Your primary deliverable will often be end-to-end narratives with powerful visuals for executive-level presentations.

• Performance Dashboards: Build and manage a suite of performance dashboards that serve as the single source of truth for program metrics, including at-risk accounts, save rates, revenue saved, and team activity.

Stakeholder Management & Reporting:

• Executive Business Reviews (EBRs): Own the creation and delivery of quarterly business reviews for the CSG executive leadership team. You will synthesize program performance, strategic insights, and forward-looking recommendations into concise, high-impact presentations.

• Cross-Functional Alignment: Design and implement a robust cross-functional alignment model to ensure seamless collaboration with key partners in Sales, Product, and Support, driving a unified approach to resolving customer issues.

Required Qualifications & Experience:

• 12+ years of experience in a Strategy & Operations, Business Operations, Management Consulting, or a similar strategic role, preferably within a high-growth enterprise SaaS environment.

• Mastery of Executive-Level Storytelling: Proven, extensive experience building end-to-end narratives and visually compelling presentations for senior executive audiences. You must be able to transform complex information into a clear, concise, and persuasive story. A portfolio or examples of prior work may be requested.

• Strategic & Operational Expertise: Demonstrated ability to design and implement strategic plans, operating models, and governance frameworks from the ground up.

• Data-Driven Mindset: Strong analytical skills with a proven ability to dissect complex problems, identify root causes using data, and deliver actionable insights.

• Leadership & Influence: Exceptional ability to influence and align stakeholders at all levels, from individual contributors to C-suite executives, in a cross-functional, matrixed organization.

• Customer Success Acumen: Deep understanding of the Customer Success function, customer lifecycle, and the key drivers of churn and retention.

• Program Management: Proven track record of managing large-scale, complex programs and driving them to successful completion.

• Education: Bachelor’s degree required. MBA or equivalent advanced degree is strongly preferred.

• 3+ years of Management Consulting experience preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Washington D.C based roles, the base salary hiring range for this position is $196,800 to $300,200. For California-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Illinois based roles, the base salary hiring range for this position is $196,800 to $300,200. For Massachusetts based roles, the base salary hiring range for this position is $196,800 to $300,200.

Job Category

Job Details

Drive Innovation Through Partnerships

• Source, close, and expand strategic partnerships that extend the functionality of the Salesforce product portfolio through innovative integrations, connectors, and new features.
• Identify opportunities to fill product gaps with partner-driven solutions, leading the entire process from deal structure to internal alignment.
• Champion creative business models that deliver value for our customers while ensuring mutual success for our partners.
• Shape the future of our product offerings by identifying and integrating solutions that enhance the customer experience.

Strategic Deal Execution

• Own the full partnership lifecycle: from initial market analysis and outreach to negotiation, contracting, and go-to-market readiness.
• Navigate ambiguity, prioritize effectively, and move quickly to structure first-of-their-kind deals.
• Ensure partner engagements are scalable and built for long-term success, with a focus on creating new partnerships and expanding existing ones to drive continuous innovation.

Cross-Functional Influence

• Collaborate closely with internal stakeholders across all Salesforce product teams to align on roadmap gaps and leverage ecosystem opportunities.
• Act as a thought leader on the product partnership landscape and new business models.
• Contribute to strategy sessions, internal readouts, and business cases with clear, insightful analysis.

Minimum Requirements

• 7+ years in business development with strategic partnerships, corporate development, or platform strategy, ideally in the SaaS or cloud ecosystem.
• Proven experience leading complex deal cycles and building new business models (e.g., revenue shares, embedded experiences, ecosystem monetization).
• Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
• Excellent verbal and written communication skills, including business case development and partner storytelling.
• Ability to structure and analyze the quantitative impact of partnerships on the business.
  Note:
  This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, San Francisco, Chicago, Austin or New York)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $200,800 to $276,100. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100. For Illinois based roles, the base salary hiring range for this position is $184,000 to $253,000.

Job Category

Job Details

The Data Solutions team empowers Salesforce's digital transformation by leveraging data and AI to drive strategic and automated decisions across the organization. We're dedicated to enhancing the pipeline, increasing ACV, and boosting customer success. Using Salesforce technology, we build reliable data and AI products that fuel marketers and teams across the company with the insights needed to accelerate sales, improve customer adoption, and create exceptional experiences. We manage the entire data supply chain, from creation and storage to transformation and use in algorithms, data products, insights, and experiments, always with a trust-first approach to ensure responsible data practices.

• The C360 Data Cloud team is Salesforce's "Customer Zero" for Salesforce Data Cloud, building and perfecting our own solutions to transform enterprise operations. We empower Marketing, Sales, and Customer Success by unifying billions of daily data points into hundreds of millions of rich customer profiles and actionable insights. Our ambitious vision is to create a true 360-degree customer view, seamlessly connecting profiles, buying signals, marketing engagement, and AI-driven insights to orchestrate personalized customer journeys at every touchpoint.

• As a Senior Product Manager for C360 Data Automation, you'll spearhead the strategy, development, and execution of consolidating our customer data into a single source of truth customer profiles within the Salesforce Data Cloud. Collaborating closely with Marketing, Sales, Customer Success, and other teams, you'll ensure seamless data integration and enable activation and access, fostering its large-scale adoption throughout the organization.

What Are We Looking For?

• Must have experience implementing large scale technology solutions at enterprise-level companies. The more exposure to different groups/teams, the better! You played a key role as a Product Manager, Technical Product Manager and/or Project Manager in those projects.

• Product Ownership: You'll be in the driver's seat, responsible for defining product requirements and fostering clarity and alignment across all contributing teams.

• Data-Driven Mindset: You're a data PM at heart, living by the mantra "What is not measured cannot be improved" by expertly defining, measuring, and monitoring adoption metrics.

• Collaborative Growth Driver: You thrive on cross-functional collaboration, effectively partnering with stakeholder teams to influence and scale the adoption of our Data Cloud

• Salesforce Acumen: You're a quick learner who grasps Salesforce technologies, understands the complexity and intricacies of our tech stacks, and can articulate how our work delivers value to stakeholders and benefits Salesforce overall. Current or former Salesforce certifications (Admin, Advanced Admin, Marketing Cloud and/or Data Cloud) are highly desirable.

• Marketing & MarTech Expertise: You have experience working in or with Marketing and/or MarTech teams, possessing a solid understanding of marketing audience targeting strategies and techniques, nurture marketing concepts, and B2B Marketing fundamentals.

• Strategic & Technical Problem Solver: You're adept at deconstructing sophisticated problems, applying your technical depth and a data-driven approach to finding solutions. You can demonstrate both quantitative and qualitative data to inform your roadmap, with an interest in identifying both quick wins and big bets. You'll partner effectively with engineering, product marketing, product leadership, and our incredible PM team to define and scale pilot launches.

• Compelling Communicator: You build impactful product demos and can effectively present C360 Data Cloud use cases and our "Salesforce on Salesforce" narrative to executive audiences and customers.

• Customer-Centric Leader: You have deep experience incustomer-facing/productroles, possess emotional intelligence for customers, and can confidently tackle, run, and implement difficult, ambiguous projects.

• Team Player with Humor: You have a sense of humor – we tackle big problems here, but we like to do it with a smile!

Responsibilities

• Define and run the product roadmap for Truth Profile Growth and Adoption by identifying and scaling use cases across different areas such as Sales and Customer Success.

• Work with collaborators to help identify new use cases and areas to expand how we use Data Cloud. Prioritize and coordinate the launch plan.

• Own requirements gathering process - create product specs that clearly identify problems, opportunities, goals, and metrics as well as use cases, and product requirements that help design and engineering teams develop solutions and measure success.

• Collaborate with cross functional teams and define important metrics, measure, and report on the success of the delivered use cases and launches.

• Communicate progress to collaborators, functional owners, and internal team members

• Coordinate releaseannouncements/communications(Slack announcements, documentation, etc.)

• Represent and be a liaison for Truth Profile for strategic projects and ad hoc requests.

• Coordinate as required cross-functionally and with other teams to drive engagement.

• Be the voice of the customer and work with the Data Cloud Product Management team to provide feedback and be an early adopter of newly released features and enhancements.

• Represent Salesforce on Salesforce for Data Cloud for internal users and customers, working closely with Product Marketing Managers and Sales to enable/educate them on what we do and how we use Data Cloud internally to promote the product.

• Be a partner to the Product Leadership in Marketing Decision Science in ensuring our growth strategy, roadmap, and deliveries meet the needs of our collaborators and company

• Build and maintain strong relationships with collaborators, including customers, internal teams, and executive management, to ensure alignment and drive successful outcomes.

Minimum Qualifications:

• 10+ years of professional experience, preferably handling data products from inception through launch and iteration.

• Experience running large projects where multiple cross teams collaborate, have dependencies on each other with the ability to come in mid-project and lead by taking the ownership immediately.

• Ability to quickly understand systems and technical concepts and an ability to jump into high-level architecture and related conversations in order to explain to Data engineers and other business partners.

• Strategic problem solver who can improve both quantitative and qualitative data to inform your roadmap, and you have a curiosity about identifying both quick wins and big bets.

• Experience providing enablement, product training, and technical expertise, facilitating creation and maintenance of proper product documentation, communicating work to collaborators, and participating in User discovery sessions with prospects and collaborators.

• Ability to work independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization.

• Self-motivated and enthusiastic with shown creative and critical thinking capabilities.

• Experience working with remote/global teams and governance structures.

• Consistent track record of delivering successful products, concurrently and at scale.

• Shown ability leading scrum teams, writing detailed product/ technical requirement documentation.

Preferred Qualifications

• Technology -Proficiency/familiaritywith our tech stack: Salesforce CRM, Salesforce Data Cloud, and Marketing Cloud.

• General knowledge or previous working experience/exposure to sales, sales operations, and/or B2B marketing.

• Experience working with/runningcontractors/consultants

• Experience interacting with customers on calls and presenting to small/medium-sized audiences at conferences.

• Education - We prefer a Bachelor's degree in business or computer science or equivalent business experience.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.