Jobs at Salesforce in Spain, Madrid

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As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You'll oversee complex deployments, fostering collaboration across various stakeholders, setting strategic goals, and proactively addressing challenges. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions.

• Strategic Solutioning & Design Leadership:Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.

• Deployment Ownership & Program Management:Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.

• Executive Customer Relationship Management:Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.

• AI Strategy & Responsible AI:Lead discussions around Agentic AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

• Facilitation & Workshop Leadership:Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.

• Conversation Design & User Experience:Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.

• Organizational Readiness & Change Management:Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.

• Product Evolution & Strategic Feedback:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects

• Understanding of the Salesforce platform and ecosystem

• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management

• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach

• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact

• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements

• Proven experience managing executive customer relationships in a strategic advisory or consulting role

• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering

• Ability to travel up to 60% of the time, as needed to customer sites
  

• Experience with Salesforce Data Cloud and/or Agentforce platform

• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance)

• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist)

• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds)

• Experience with AI/ML concepts beyond LLMs, such as natural language processing

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We're looking for a highly accomplished and senior-level Forward Deployed Engineer with 5+ years of experience to lead the charge on complex AI agentic deployments. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You'll be the primary driver of transformative AI solutions, operating with deep technical mastery, unparalleled problem-solving prowess, and a relentless focus on delivering tangible value in dynamic, real-world environments, from initial concept to successful deployment and ongoing optimization.

As a Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our most strategic clients. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. You'll be a hands-on leader, shaping technical strategy and ensuring successful outcomes.

• Drive Tangible Outcomes through Hands-On Implementation:Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.

• Build Transformative AI Solutions:Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.

• Engineer Bespoke Agentic AI Solutions:Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.

• Data Configuration & Integration :Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.

• Proactively Remove Technical Blockers:Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.

• Drive Agentforce Innovation:Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.

• Become a Trusted Strategic Partner:Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.

• Conduct Deep-Dive Technical Debugging and Root Cause Analysis:Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.

• Lead Rapid Prototyping and Iteration:Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.

• Implement and Enforce Best Practices:Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
  

• 5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment

• Strong background in Computer Science or a related engineering discipline

• Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex)

• Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks

• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)

• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development

• Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives

• Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders

• Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects

• Ability to travel upto 60% of the time, as needed to customer sites
  

• Extensive experience with Salesforce Data Cloud and/or Agentforce platform

• Experience developing and deploying conversational AI solutions within highly regulated industries

• Expert-level experience with Apex and/or Python coding languages in a professional setting

• Prior experience in a customer-facing, hands-on technical lead or architect role

• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect)

• Deep knowledge across Salesforce CRM (Service, Sales, and Marketing Clouds)

• Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development

• Experience contributing to open-source AI frameworks or libraries

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Core Responsibilities:

• Manage day to day schedules in such a way that the executive is able to complete their obligations in an organized, efficient way.

• Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off- site meetings, one-on-one meetings, meetings with team members and customers, etc.

• Proactively manage calendar priorities based on customer meetings, release cycles, fiscal calendars, current projects, team needs and Dreamforce.

• Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.

• Effectively work with employees from other groups within Salesforce and Senior Executives inside and outside the company, and recognizes key players within all organizations.

• Assist with food orders, luncheon planning, and planning of other business related meetings as requested.

• Other administrative and project duties as requested.

Minimum Requirements:

• Minimum of 5+ years of applicable administrative experience, ideally from a global software organization.

• Skillful execution of administrative activities, with high attention to detail, organization and process.

• Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, Google Hangouts and conference calls.

• Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.

• Strong relationship management skills, ability to build a personal network throughout the company.

• Project Coordination experience needed at an intermediate complexity.

• Strong verbal and written communication. Ability to communicate clearly and effectively with senior leaders and external partners.

• Experience partnering with senior management in a fast paced, innovative environment.

• Experience working with/in large administrative teams.

• Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Quip, Slack, Salesforce and Tableau and are a plus.

Additional Desired Skills/Traits

• Customer centric orientation.

• Agility and flexibility in response to changing priorities and needs.

• Proven ability to manage projects, work under pressure and consistently make deadlines.

• Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.

• Possess an ability and curiosity and to comprehend the global DNA of the company and its organizations.

• Have the ability to handle confidential material with the utmost discretion.

• Ensure communications are clear, thorough, and specific, with attention to follow-through.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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What you’ll be doing:

• Employ your wealth of experience in enterprise and commercial B2B sales to identify and engage potential Data Cloud clients.

What you should have:

• Demonstrate your extensive knowledge of the Salesforce platform, Data Cloud, and Tableau to craft highly tailored solutions that resonate with clients.

• Source and qualify Data Cloud opportunities that fit our ideal customer profile.

• Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Data Cloud can help them.

• Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Data Cloud.

• Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process

• Highlight how our solutions align seamlessly with clients' long-term strategic objectives

• Use your unique ability to combine deep discovery with your own PoV to present compelling Data Cloud use cases that resonate with technical and business buyers

• Experience in enterprise and commercial B2B sales within the context of highly technical sales.

• Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience.

• An understanding of the Salesforce Advantage across Sales Cloud, Marketing Cloud, Service Cloud to relate Data Cloud requirements in the context of Customer needs.

• Fluency in English

Skills/Technologies:

• Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Business Intelligence (Tableau). Salesforce Data Cloud.

Characteristics

• A results-driven attitude: Proven ability to exceed sales goals within the context of highly technical sales.

• Demonstrate ability to prioritize working in a cross-functional environment

• Business-focused outlook: Skillfully translates technical solutions into palpable business value

• A talent forrelationship-building:Establishes enduring client connections, rooted in your advanced sales expertise.

• A curiosity about problem-solving: Devises innovative solutions to address complex client challenges, using your extensive technology sales experience.

• Scrappy: Agile, roll-up-your-sleeves attitude. Progress over perfection.

• A heightened discernment, adept at steering impactful discovery conversations to uncover the most intricate client needs.

• A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your mastery of intricate sales processes.

• Exceptional communication and negotiation skills honed through your experience in technology sales

If you require assistance due to a disability applying for open positions please submit a request via this.

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We're looking for a Tableau Account Executive, selling Tableau solutions into a portfolio of our Accounts within Czechia and Slovakia region.

You will:

• Craft detailed account plans for each customer to identify new sales and account expansion opportunities within Commercial and Enterprise accounts. Mapping each account to identify your target prospects and stakeholders.

• Partner with internal team to build a road map and strategic plan for each account, bringing them into the sales process whenever possible.

• Work close with our local partners to generate new business and expand existing footprints.

• Prospect for new opportunities and growing our existing footprint to drive enterprise license agreements. You will be handling several sales opportunities of varying deal values.

• Use your outstandingrelationship-buildingskills to develop meaningful business relationships with key partners and influencers, driving value-led conversations to articulate Tableau’s impact on these organisations.

• Work in tandem with your Salesforce counterparts across other lines of business, including and collaborating with them on joint opportunities to improve Enterprise-wide business.

Who are you?

• Overachiever: Constantly challenge yourself to exceed whatever goals or objectives you set yourself, and this shows in your track record of overachievement of your sales quota.

• Outstanding Salesperson. You have a natural desire and aim to seek new contacts and opportunities. Your passion is infectious, and you always put the customer first. You are not afraid to go deep, and no deal is too large or small.

• Excellent Communicator Networking and relationship building come naturally to you. You know what to say and when to say it

• Trusted advisor and industry expert.

• Collaborator. You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success.

• Attention to detail. Not only do we build phenomenal tools, but we also use them. Data integrity is everything, so accurate forecasting is crucial.

• Availability to travel 25% of the time.

• Proficiency in English plus Czech or Slovak as preferred language

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

Job Category

Job Details

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement