Associate Customer Adoption Analyst jobs at Salesforce in Japan, Tokyo

The ideal Digital Customer Success Manager, Marketing Cloud will possess both a Cloud specialization and industry skills that enables them to speak the customer language.ResponsibilitiesLeverage our Customer Success Methodology and...

Develop an in‐depth understanding of the customer’s Tableau environment, business stakeholders, and their reporting and analytical needs. Offer best practice guidance and recommendations for optimum health and performance of the...

Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology...

Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology...

Leverage our Customer Success Methodology and partner with customers stakeholders to understand their goals, assess their capabilities and provide recommendations to help them accelerate achievement of their business and technology...

Job CategoryJob DetailsAnalyst, Credit & CollectionsReporting to AR Operations Sr. Manager, Japan: Manages assigned collections portfolio, initiating collections communications as necessary to ensure that all assigned invoices are paid on...

グローバル施策の意図や目的を理解し、日本市場向けに最適化されたプログラムを設計・推進. 情報収集・関連部門連携・進行管理・課題解決までを一貫して主導. 実施後の効果測定と改善サイクルの確立. オンボーディング、Expert Coaching、Success Reviewなどのプログラム企画・運用. 顧客の課題やフェーズに即した支援内容の設計. プログラムのKPI設計と効果分析. ジャーニーメール、ユーザーグループ、ウェビナー等の企画・実施. Slackなどを活用した顧客コミュニティの運営・活性化. ターゲット顧客への最適な情報提供. データ分析に基づく業務プロセスの改善と標準化. Web、動画、メール等のコンテンツ企画・改善. 関連部門と連携し、顧客体験全体の最適化に貢献. プロジェクトまたはプログラムマネジメントの実務経験（3年以上）. 複数部門・多国籍チームを巻き込んだ業務推進経験. 日本語ネイティブレベル、および業務での英語コミュニケーション能力（読み書き・会話）. 論理的思考力、主体性、改善意識. Salesforce製品またはSaaS業界での顧客支援経験. イベント運営、デジタルコンテンツ企画の経験....