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Senior Support Operations Manager jobs at Redislabs
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20 jobs found
07.09.2024
RL
RedisLabs Senior Support Operations Manager United States
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Develop and execute programs aimed at improving these KPIs, working closely with the support and customer success teams. Monitor support KPIs, including response times, resolution times, customer satisfaction, and case...
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07.09.2024
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RedisLabs Senior Manager QTC United States
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Collaborate with GTM Strategy & Operations leadership to maintain the roadmap for the CPQ ecosystem in alignment with sales strategy and stakeholder requirements. Work with cross-functional stakeholders to identify requirements...
06.09.2024
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RedisLabs Director Service Operations United States
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Lead and mentor the Service Operations team, ensuring the highest levels of availability, performance, and scalability for Redis Cloud services. Define and execute the strategic vision for service operations, aligning...
08.09.2024
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RedisLabs Principal Cloud Operations Engineer United States
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Design and Implement Automation Frameworks: Lead the development of robust automation frameworks to streamline critical operational tasks, reducing manual interventions and increasing system reliability. Develop and Integrate Tooling Solutions: Create...
29.07.2024
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RedisLabs Senior Cloud Product Manager United States
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Develop a deep understanding of the DBaaS (Database-as-a-Service) market and ecosystem, interacting with customers, partners and the customer-facing organization. Define and document detailed product requirements in collaboration with architects, R&d...
30.08.2024
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RedisLabs Technical Support Engineer - L3 Pacific Time United States
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Work with customers to troubleshoot and resolve complex software issues: Reproduce issues, replicating customer environments as needed. Document issues and contribute to our internal team documentation. Collaborate with Engineering as...
30.07.2024
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RedisLabs FP & Manager United States, California, Mountain View
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Prepare monthly/quarterly management reports, Board presentations, and other financial reporting. Prepare, analyse, and report key financial and operating metrics. Identify trends, track progress, and make recommendations on areas for improvement....
Description:Full job details
Develop and execute programs aimed at improving these KPIs, working closely with the support and customer success teams. Monitor support KPIs, including response times, resolution times, customer satisfaction, and case...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Senior Support Operations Manager jobs opportunities, giving you access to the best companies in the field, like Redislabs. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.