Principal Ansible Specialist Solution Architect jobs at Red Hat in United States, Austin

About The Job:

• The Red Hat Telco Center of Excellence (CoE) team is looking for a Technical Sales Specialist to join our team. In this role, you will be responsible for Red Hat Ansible Automation Platform technical sales supporting the Account Executive and the extended sales team in our current US based large Telco accounts. The candidate will need to have the ability to understand customer needs and challenges and link them to a set of Red Hat Ansible Automation offerings. This is a senior level sales position.

What You Will Do:

• Your tasks will include identifying and creating sales opportunities for existing customer accounts through well-planned demand generation efforts such as Sales Plays, Hackathons, Workshops and specific Marketing events. Approximately 50% travel is required for this position.

• Work with the Telco sales teams to plan the overall automation and multi-cloud strategy within a defined set of accounts.

• Gain the trust of senior IT and business executives within key accounts and create long-term partnerships.

• Ability to lead a consultative sales cycle, based on solution selling, which includes the whole of Red Hat's portfolio rather than specific offerings

• Identify net new AAP opportunities within your Telco accounts while supporting the sales teams identified AAP opportunities when required.

• The ability to take ownership of an opportunity and drive it to a technical win is the primary responsibility of the Telco CoE AAP SSP.

What You will Bring:

• 7+ years of experience in sales or technical sales, with 3+ years focused on automation technologies like Red Hat Ansible Automation Platform.

• Proven track record of exceeding sales targets and driving significant revenue growth

• Ability to identify, manage, and progress qualified automation opportunities to closure.

• Deep understanding of the telecommunications industry and its unique challenges.

• Excellent communication, presentation, and interpersonal skills.

• Ability to build and maintain strong relationships with C-level executives and key stakeholders.

• Strong technical acumen with the ability to articulate complex technical concepts to both technical and non-technical audiences.

• Willingness to travel domestically up to 50%.

• Bachelor's degree in a technical or business-related field required; Master's degree is a plus.

• Proven ability to work with and achieve success for customers within global

The salary range for this position is $291,510.00 - $481,100.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of infrastructure technologies on hands-on delivery and architecture levels

• Experience implementing virtualization and container technologies in an enterprise setting and with enterprise-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Enterprise Linux (RHEL)

• Willingness to travel across the region

• Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management

• Excellent written and verbal language skills in English

• Red Hat Certifications are considered a plus

• Experience with AI solutions is a big plus

As a Cloud Architect, you will also need to have excellent communication and people skills because you will be interacting with many different groups and teams on the project.

The position is a remote position in Dallas TX, United of States and you will need to travel to customer locations for meeting if required.

What you will do:

● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

● Collaborate with end-to-end Telco solution architect to define NFVI High Level Design (HLD)

● Create Low Level Design (LLD) document to be used by Cloud associates to implement Red Hat OCP Cloud.

● Work directly and closely with project team to define testing strategy and test cases to get customer acceptance.

● Support associates during the deployment phase for critical issues resolution.

● Mentor and share knowledges with associates

What you will bring:

● 10+ years of professional experiences.

● 5+ years of hands-on experiences in field with Cloud technologies such as Openstack, Kubernetes, VMWare, and Openshift.

● Proficiency in Kubernetes and cloud-native architectures like containers, service mesh, and automation and/or CI/CD lifecycle tools.

● Experience with infrastructure activities like installation, configuration, hardening, and components like networking, security logging/monitoring, and high availability.

● Understanding of virtualization technologies and experience with virtualization technologies like OpenShift Virtualization and/or VMware vSphere technologies.

● Strong Networking knowledge, Security is a plus.

● Ability to multitask, prioritize, work under pressure, and as a team.

● Excellent oral and written communication skills.

● Red Hat EX280 certification a plus

● RHEL certified administrator a plus

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Support enterprise customers implementing Red Hat Ansible Automated Platform solutions

• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams

• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation

• Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments

• Specialize in Ansible Automation Platform, providing expertise on its implementation and use

• Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams

• Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage

• Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.

• Provide strategic advice and guidance on current and future Red Hat products and solutions

• Manage customer cases, maintaining clear and concise documentation

• Collaborate with engineering, R&D, product management, and technical support teams

• Create and maintain technical documentation for issue resolution and knowledge sharing

• Manage and grow customer relationships through attentive, relationship-based support

• Visit customer sites as needed and ensure exceptional service experience

What You Will Bring

• Experience in a technical support, software development or engineering, or quality assurance organization

• Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles

• Experience with configuration management, application deployment, and infrastructure orchestration technologies

• Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support

• Outstanding verbal and written communication skills

• Ability to convey complex information to customers clearly and concisely

• Ability to manage multiple issues and projects

• Bachelor's degree in a technology-related discipline is preferred

• Residence within the U.S. Central or Eastern Time Zone

• Software engineering background; experience with RPM-based Linux technologies

• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred

• Experience working in DevOps environments preferred

• Experience with container technologies such as Docker, Podman, and Kubernetes preferred

• Experience deploying applications in cloud environments and developing containerized applications a plus

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred

• Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the Job:

The Virtualization Specialist Solutions Architect plays an important role in providing deep technical sales support for the execution of Go-To-Market (GTM) strategies related to OpenShift, as well as OpenStack, as an infrastructure platform on bare metal. As OpenShift penetrates further into the infrastructure space, you will be responsible for articulating how organizations can utilize this platform to their advantage in their search for operational efficiency, developer productivity and business continuity. Along with being able to articulate the value of the platform, you will bring deep technical expertise that enables you to design, implement and provide a path-to-production solution that will allow customers to see OpenShift as part of a proven solution that will meet their needs today, as well as into the future. Utilizing containers, virtualization and advanced networking, you will show application teams how to leverage the power of OpenShift or OpenStack as a modern infrastructure platform, enabling them go from plan-to-production on their on-prem assets - as well as migrate from legacy virtualization platforms that are limited in functionality, no longer technically relevant or cost-effective.

What you will do

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to adoption of OpenShift or OpenStack as an infrastructure platform, as well as consumption within new and existing customer accounts.

• Interface with regional sales engineering for account planning and GTM as needed

• Plan, design and execute tailored solutions which will effectively address the above, leveraging additional support and resources from Red Hat as required

• Identify and partner with customer champions, acting as an advocate within both their line-of-business and application development teams, as well as within Red Hat

• Work closely with the product team, providing feedback on both the services and underlying platforms they are running on

• Assist leadership with evolving our Go-To-Market strategy for OpenShift on bare metal adoption, including OpenShift Virtualization and OpenStack

• Based on your first-hand customer experience, work in close coordination with the business development and technical pre-sales teams responsible for our strategic cloud provider and ISV partnerships to identify potential for repeatable and scalable go-to-market offerings

• Facilitate pre and post-sales activities including technical deep dives, proofs of concept, “bake-offs,” internal “DevOpsDays” events, virtualization roadshows, application portfolio reviews, etc.

• Execute community outreach and customer advocacy activities

What you will bring

• 4+ years of experience with: containers and container management tools; VMware vSphere, Xen, KVM, Docker, virtualization infrastructure; enterprise automation technologies; containers and micro-services, cloud computing; and developing technical presentations and delivering them to a live audience.

• Deep datacenter experience with integration, storage, and compute expertise.

• Strong networking expertise, with SDN configuration and experience.

• Knowledge of authentication systems and how to integrate them into infrastructure platforms for RBAC in the enterprise.

• High availability and disaster recovery expertise, with a proven track record of design and implementation.

• Kubernetes knowledge and experience at scale.

• Understanding of generalized application architectures and how they fit into virtualization or containerization on bare metal infrastructure.

• Experience delivering technical presentations and leading business value sessions.

• Executive presence with public speaking skills

The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

● Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management

● Mentor and share knowledge with customers

● Work directly with senior associates and telecommunication clients, understanding their industry-specific needs, to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market

● Analyze client business requirements and translate them into specific technology, system, and application designs to ensure the architecture aligns with the client's long-term business goals

● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

● Design and advocate for solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods

What You Will Bring

• 5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc

• 4+ years of experience with Public Cloud and Linux technologies

• 4+ years of experience with telecommunications technologies and networking infrastructure

• 2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform

• 2+ years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes

• Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies

• Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies

• Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design

• Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware

• Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc

• Experience with networking technologies including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc.

• Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

• Interest and knowledge in AI/ML technologies and recent developments

• Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack

• VMware infrastructure, including ESX, Vcenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

• Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols)

• Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

• Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus

• Experience in the Telecommunications Industry

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Support enterprise customers implementing Red Hat Ansible Automated Platform solutions

• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams

• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation

• Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments

• Specialize in Ansible Automation Platform, providing expertise on its implementation and use

• Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams

• Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage

• Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.

• Provide strategic advice and guidance on current and future Red Hat products and solutions

• Manage customer cases, maintaining clear and concise documentation

• Collaborate with engineering, R&D, product management, and technical support teams

• Create and maintain technical documentation for issue resolution and knowledge sharing

• Manage and grow customer relationships through attentive, relationship-based support

• Visit customer sites as needed and ensure exceptional service experience

What You Will Bring

• Experience in a technical support, software development or engineering, or quality assurance organization

• Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles

• Experience with configuration management, application deployment, and infrastructure orchestration technologies

• Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support

• Outstanding verbal and written communication skills

• Ability to convey complex information to customers clearly and concisely

• Ability to manage multiple issues and projects

• Bachelor's degree in a technology-related discipline is preferred

• Residence within the U.S. Central or Eastern Time Zone

• Software engineering background; experience with RPM-based Linux technologies

• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred

• Experience working in DevOps environments preferred

• Experience with container technologies such as Docker, Podman, and Kubernetes preferred

• Experience deploying applications in cloud environments and developing containerized applications a plus

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred

• Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave