Red hat Ansible Sales Specialist Telco Media & Entertainment 

United States, South Carolina, Columbia 

957512851

As a Software Engineer in Ecosystem Engineering, you'll be a vital part of our global Partner Certification and Validation efforts. You'll use your deep technical expertise to diagnose and resolve complex issues across various Red Hat Software Certification Programs. This includes Red Hat OpenShift, Red Hat Enterprise Linux (RHEL), specialized certifications like CSI, CNI, and CNF, and maintaining our Vulnerability Scanner.

You'll handle key partners, troubleshoot intricate technical submissions for partners, and drive strategic initiatives to ensure our diverse product ecosystem remains compatible and secure. This involves working with traditional, containerized, and OpenShift-based applications, as well as the latest RHEL AI and virtualization platforms. A crucial part of your role is to proactively monitor the health of our certification scanners and provide direct technical support to partners, managing escalations and communicating clearly with leadership. You'll also mentor other engineers, sharing your knowledge and elevating the team's skills.

What you will do:

• Diagnose and resolve complex technical issues related to Red Hat Software Certification Programs, including Red Hat OpenShift, Red Hat Enterprise Linux (RHEL), and specialized certifications (CSI, CNI, CNF).

• Lead technical discussions and troubleshoot complex partner certification submissions.

• Contribute to the design, development, and enhancement of tools and systems supporting certification processes, including the Vulnerability Scanner.

• Proactively monitor the health of certified scanners, detect issues, and communicate changes to relevant teams and partners.

• Collaborate with key decision-makers at various partner organizations, managing escalations and providing clear technical communication to leadership.

• Engage with Level 2-3 support and other engineering teams to resolve critical and complex problems.

• Contribute to strategic planning for partner programs and certification processes across OpenShift and virtualization.

• Mentor and provide technical guidance to other engineers, fostering a culture of continuous learning and improvement.

• Apply security best practices throughout the software development lifecycle, ensuring the integrity of our products and certification processes.

What you will bring:

• 3+ years of experience as a Software Engineer or in a similar technical role, with a focus on product or platform validation, certification, or reliability engineering.

• Deep proficiency in Linux environments.

• Experience with Kubernetes and, including strong understanding of containerization concepts.

• Expertise with CI/CD tools like GitLab, Konflux/Jenkins/Tekton , and issue tracking systems like Jira .

• Excellent analytical, troubleshooting, and debugging skills with a proven ability to diagnose and resolve complex technical issues.

• Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts clearly to technical and non-technical audiences, including external partners and leadership.

• Proven ability to work effectively in a collaborative team environment and across cross-functional teams.

• Understanding of security best practices and principles, with an awareness of common vulnerabilities, CVEs, grading, and mitigation strategies.

These are considered as a plus:

• Experience with Python or Golang.

• Background in virtualization tools and technologies.

• Knowledge of Red Hat products and certifications.

• Familiarity with Common Vulnerabilities and Exposures (CVEs).

• Exposure to Large Language Models (LLMs) and AI use cases.

• Understanding of Site Reliability Engineering (SRE) principles.

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.