Architect - Na Telco Services jobs at Red Hat in United States, Austin

About The Job:

• The Red Hat Telco Center of Excellence (CoE) team is looking for a Technical Sales Specialist to join our team. In this role, you will be responsible for Red Hat Ansible Automation Platform technical sales supporting the Account Executive and the extended sales team in our current US based large Telco accounts. The candidate will need to have the ability to understand customer needs and challenges and link them to a set of Red Hat Ansible Automation offerings. This is a senior level sales position.

What You Will Do:

• Your tasks will include identifying and creating sales opportunities for existing customer accounts through well-planned demand generation efforts such as Sales Plays, Hackathons, Workshops and specific Marketing events. Approximately 50% travel is required for this position.

• Work with the Telco sales teams to plan the overall automation and multi-cloud strategy within a defined set of accounts.

• Gain the trust of senior IT and business executives within key accounts and create long-term partnerships.

• Ability to lead a consultative sales cycle, based on solution selling, which includes the whole of Red Hat's portfolio rather than specific offerings

• Identify net new AAP opportunities within your Telco accounts while supporting the sales teams identified AAP opportunities when required.

• The ability to take ownership of an opportunity and drive it to a technical win is the primary responsibility of the Telco CoE AAP SSP.

What You will Bring:

• 7+ years of experience in sales or technical sales, with 3+ years focused on automation technologies like Red Hat Ansible Automation Platform.

• Proven track record of exceeding sales targets and driving significant revenue growth

• Ability to identify, manage, and progress qualified automation opportunities to closure.

• Deep understanding of the telecommunications industry and its unique challenges.

• Excellent communication, presentation, and interpersonal skills.

• Ability to build and maintain strong relationships with C-level executives and key stakeholders.

• Strong technical acumen with the ability to articulate complex technical concepts to both technical and non-technical audiences.

• Willingness to travel domestically up to 50%.

• Bachelor's degree in a technical or business-related field required; Master's degree is a plus.

• Proven ability to work with and achieve success for customers within global

The salary range for this position is $291,510.00 - $481,100.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About The Job

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply. This position could lead to regular on-site work with clients across North America, so a willingness to travel to customer locations up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

•Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions

•Focus on customer IT Automation and Enterprise Cloud Infrastructure solutions through deep technical hands-on work in these fields

•Continuously learn, grow, and adapt to new skills and technologies

•Work alongside leading financial services, retail, telecommunication, and institutional customers, though virtual and on-site collaboration

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Consulting solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

•A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance

•Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification

•Gain exposure and collaboration within Red Hat Services & the larger organization through everyday networking and community events

Within 3 months, be ready to deliver a project by attaining the following:

•Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies

•Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 6 months, begin to demonstrate technical leadership by accomplishing the following:

•Successfully implementing enterprise solutions in customer environments as part of delivery team

•Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

•Experience with delivering an technical implementation as part of a project or team

•Capable of contributing to technical projects through sustained teamwork and collaboration, ensuring the development of practical solutions.

•Ability to be well-organized in a fast-paced, ever-changing environment

•Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts

•Demonstrates ability to adapt quickly to new and unknown situations, ranging from managing deliverables to learning new technologies.

•Practical experience with at least one coding or scripting language. Examples include but are not limited to Java, Python, C++, YAML, Bash, JavaScript, React, etc.

•Familiarity with backend software development methodologies, frameworks, and development principles, including Agile, Code Management (Git), Software Development Life Cycle, etc.

•Interest in diving deep into backend software development, IT automation, cloud infrastructure, CI/CD, DevOps, and Artificial Intelligence

•Knowledge of and some experience with at least one Red Hat technology such as Red Hat Enterprise Linux, Red Hat OpenShift, or Red Hat Ansible is a plus

•Prior experience working in a customer-facing role is preferred

•Familiarity with open source software and open source as a business model is a plus

•Knowledge of Red Hat's product portfolio and subscription business model is a plus

The salary range for this position is $75,320.00 - $120,480.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Control project requirements, scope, and change management issues

• Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk

• Ensure adherence to legally binding requirements

• Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools

• Manage project forecast projections to both client and internally within Red Hat

• Work with management on project proposals, bids, contracts, estimates, and schedules and contribute to project estimation process

• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring

• Establish appropriate metrics for measuring key project criteria

• Develop project control and reporting procedures and manage changes in operational plan

• Undertake status review meetings among project team members and clients

• Integrate and use specific industry PM and technical delivery methodologies (e.g. PM methodologies based on Agile, Red Hat Services Project Management Methodology, Systems/Software Development, Product Development)

• Assist in the training of the project team on application of appropriate procedures and motivate team members to accomplish project goals, meet established schedules and resolve technical and operational issues

• Maintain awareness on emerging technologies and Project Management techniques

• Travel to work alongside regional accounts and service provider partners in person

What You Will Bring

• 3-5 years of relevant program and project management experience; preferably managing large, complex enterprise IT projects

• Experience using various project management and agile tools, frameworks, and methodologies

• Track record of successfully managing projects from inception to closure

• Experience with establishing and contributing to process improvements

• Experience in dealing with projects and multicultural and multidisciplinary teams

• Ability to work effectively across a widely diverse management team, as well as a broad spectrum of internal and external partners

• Exceptional written and verbal communication skills, inclusive of the ability to communicate and integrate with executive level customer personas

• Solid organizational skills and attention to detail; ability to handle multiple priorities in a fast-paced environment

• Healthy balance of business and technical background

• Ability to articulate the Project Management value proposition and be an evangelist for the Red Hat Services PM methodology and techniques

• Bachelor's degree in a related field or equivalent experience

• Scrum master, lean, product management, and project management certifications and computer science training are a plus

• Experience with and knowledge of open source software technologies preferred

• Ability to travel frequently to work alongside customers and visit customer sites - up to 75% annually

The salary range for this position is $105,860.00 - $169,340.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of infrastructure technologies on hands-on delivery and architecture levels

• Experience implementing virtualization and container technologies in an enterprise setting and with enterprise-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Enterprise Linux (RHEL)

• Willingness to travel across the region

• Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management

• Excellent written and verbal language skills in English

• Red Hat Certifications are considered a plus

• Experience with AI solutions is a big plus

As a Cloud Architect, you will also need to have excellent communication and people skills because you will be interacting with many different groups and teams on the project.

The position is a remote position in Dallas TX, United of States and you will need to travel to customer locations for meeting if required.

What you will do:

● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

● Collaborate with end-to-end Telco solution architect to define NFVI High Level Design (HLD)

● Create Low Level Design (LLD) document to be used by Cloud associates to implement Red Hat OCP Cloud.

● Work directly and closely with project team to define testing strategy and test cases to get customer acceptance.

● Support associates during the deployment phase for critical issues resolution.

● Mentor and share knowledges with associates

What you will bring:

● 10+ years of professional experiences.

● 5+ years of hands-on experiences in field with Cloud technologies such as Openstack, Kubernetes, VMWare, and Openshift.

● Proficiency in Kubernetes and cloud-native architectures like containers, service mesh, and automation and/or CI/CD lifecycle tools.

● Experience with infrastructure activities like installation, configuration, hardening, and components like networking, security logging/monitoring, and high availability.

● Understanding of virtualization technologies and experience with virtualization technologies like OpenShift Virtualization and/or VMware vSphere technologies.

● Strong Networking knowledge, Security is a plus.

● Ability to multitask, prioritize, work under pressure, and as a team.

● Excellent oral and written communication skills.

● Red Hat EX280 certification a plus

● RHEL certified administrator a plus

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

● Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management

● Mentor and share knowledge with customers

● Work directly with senior associates and telecommunication clients, understanding their industry-specific needs, to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market

● Analyze client business requirements and translate them into specific technology, system, and application designs to ensure the architecture aligns with the client's long-term business goals

● Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

● Design and advocate for solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods

What You Will Bring

• 5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc

• 4+ years of experience with Public Cloud and Linux technologies

• 4+ years of experience with telecommunications technologies and networking infrastructure

• 2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform

• 2+ years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes

• Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies

• Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies

• Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design

• Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware

• Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc

• Experience with networking technologies including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc.

• Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

• Interest and knowledge in AI/ML technologies and recent developments

• Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack

• VMware infrastructure, including ESX, Vcenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

• Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols)

• Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

• Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus

• Experience in the Telecommunications Industry

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution.

• Lead consulting teams through successful customer pilot and production deployments, workload onboarding and ongoing lifecycle management

• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.

What you will bring:

• Prior experience working in a consulting and architecture roles

• Good customer-facing skills; ability to present to customers and lead customer interactions

• Excellent knowledge of infrastructure technologies on hands-on delivery and architecture levels

• Experience implementing virtualization and container technologies in an enterprise setting and with enterprise-wide deployments

• Knowledge of Red Hat’s infrastructure solutions like Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Enterprise Linux (RHEL)

• Willingness to travel across the region

• Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management

• Excellent written and verbal language skills in English

• Red Hat Certifications are considered a plus

• Experience with AI solutions is a big plus