Principal Software Engineer - Openshift Service jobs at Red Hat in Italy

What You Will Do

• Design, develop and implement networking solutions for Red Hat's next-generation platforms, including Kubernetes and Red Hat OpenShift

• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI) and continuous delivery (CD) and respond to security threats (CVEs)

• Participate in, lead and create upstream networking project communities, including contributing new development work and existing features and fixes for projects like Kubernetes (https://github.com/kubernetes/kubernetes/) , OVN-Kubernetes (https://github.com/ovn-org/ovn-kubernetes/) and Open Virtual Networking (OVN) (https://github.com/ovn-org/ovn)

• Use your deep networking expertise to help customers solve complex business problems with creative solutions

What You Will Bring

• Strong networking knowledge, including expertise in one or more of switching and routing protocols

• Experience with cloud technologies, network functions virtualization (NFV) and software-defined networking (SDN)

• Experience using programming languages like Go, Python or C/C++ Understanding of how open source and free software communities work

• Motivated with a proactive attitude, willingness to tackle new problems and an ability to develop new architectures and identify good ones

• Ability to work well as part of a team in a highly collaborative, distributed environment with a diverse team

• Good communication skills in English

The following are considered a plus:

• Experience with Kubernetes, Red Hat OpenShift and container networking technologies

• Experience with Linux networking technologies

• Experience with development for public cloud services, including Amazon Web Services (AWS), Google Compute Engine (GCE) and Microsoft Azure

• Ability to present to customers and stakeholders

• Previous contributions to open source projects or being an open source maintainer

In this role, you will work directly with our customers to understand their technical and business goals around application development, deployment and life cycle in order to design the appropriate application platform solutions. You'll run live demonstrations, workshops and proofs of concept around our Red Hat offerings to educate customers on their capabilities and help them design new and innovative solutions to address their challenges. To succeed in this role, you will need a balance of technical acumen, a passion for open source, and a deep understanding of business processes and the IT problems faced at the enterprise level. You'll also need excellent communication and people skills, as you'll be a crucial part of the first experience our customers have with Red Hat.

What You Will Do

• Lead live demonstrations, workshops, and Proof of Concepts (PoCs) to showcase Red Hat’s Application Services and validate solutions.

• Perform hands-on PoCs to demonstrate the feasibility and value of proposed solutions

• Lead cloud and container conversations: Educate customers on the benefits of OpenShift and cloud-native technologies. Position OpenShift as the ideal platform for their cloud-native journey.

• Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns to their needs

• Utilize your deep technical expertise to assist sales teams in answering customer questions

• Form strategic relationships with the customers’ associates to identify new opportunities

• Own and attain a bookings quota by performing regular reviews and reporting on customer opportunities

• Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and whitepapers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events

• Collaborate broadly with account teams, Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.

What You Will Bring

• Deep experience in developing enterprise level applications and services using Java or similar programming languages

• Deep experience with building and deploying applications using modern CI/CD pipelines

• Experience with Kubernetes and containers-based platforms such as OpenShift

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations

• Excellent communication, presentation, documentation and problem-solving skills

• Positive team player attitude and strong desire to make our customers successful

• Ability to understand customers' challenges, requirements and technical issues and collaborate to address those with the appropriate technologies and solutions

• Fluent language skills in English

• Willingness to travel up to 50% (as customer needs) across Italy

One Or More Of The Following Is a Plus

• Knowledge of development technologies similar to Spring Boot, Node.js, JBoss EAP, JakartaEE, OpenJDK, and Quarkus

• Knowledge of enterprise application integration technologies similar to Fuse (Camel), API management (3Scale), and AMQ Streams (Kafka)

• Experience or certification with any public cloud provider

• Any Red Hat certification

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Develop examples demonstrating features of Istio within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Experienced in software development

• Experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• Experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Highly experienced in software development

• 3+ years of experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• 3+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

In this role you will work very closely with the development team and other quality engineers to develop and automate new test cases contributing to an already existing regression suite.

What you will do

• Develop and execute python based automated test cases for Subscription-Watch

• Expand test plans by creating test cases to cover new features or updating existing test cases to reflect changes in the software

• Troubleshoot failures and write clear bug reports and track them to closure

• Work with other members of Engineering to debug and troubleshoot problems

• Keep status up-to-date in relevant tools (e.g. Jira, Confluence)

What you will bring

• Experience in Python, particularly with object-oriented programming concepts, Python’s standard library, Pytest, and other commonly used libraries (i.e. Requests).

• Basic experience in Java is major plus

• Introductory experience with Linux / Unix commands

• Basic debugging, troubleshooting, and analytical skills

• Experience with writing automated tests and contributing to an existing test framework

• Written and verbal communication skills in English

• Experience with source code control (GIT preferred)

• Experience with continuous integration testing (e.g. Jenkins, Tekton, Github Actions) is a plus

• Knowledge of container technologies is a plus.

• General knowledge of Agile software development practices