Jobs at Red Hat in Italy

What You Will Do

• Design, develop and implement networking solutions for Red Hat's next-generation platforms, including Kubernetes and Red Hat OpenShift

• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI) and continuous delivery (CD) and respond to security threats (CVEs)

• Participate in, lead and create upstream networking project communities, including contributing new development work and existing features and fixes for projects like Kubernetes (https://github.com/kubernetes/kubernetes/) , OVN-Kubernetes (https://github.com/ovn-org/ovn-kubernetes/) and Open Virtual Networking (OVN) (https://github.com/ovn-org/ovn)

• Use your deep networking expertise to help customers solve complex business problems with creative solutions

What You Will Bring

• Strong networking knowledge, including expertise in one or more of switching and routing protocols

• Experience with cloud technologies, network functions virtualization (NFV) and software-defined networking (SDN)

• Experience using programming languages like Go, Python or C/C++ Understanding of how open source and free software communities work

• Motivated with a proactive attitude, willingness to tackle new problems and an ability to develop new architectures and identify good ones

• Ability to work well as part of a team in a highly collaborative, distributed environment with a diverse team

• Good communication skills in English

The following are considered a plus:

• Experience with Kubernetes, Red Hat OpenShift and container networking technologies

• Experience with Linux networking technologies

• Experience with development for public cloud services, including Amazon Web Services (AWS), Google Compute Engine (GCE) and Microsoft Azure

• Ability to present to customers and stakeholders

• Previous contributions to open source projects or being an open source maintainer

About the Job:

In this role, you will create possibilities, solve problems, and establish working relationships with our customers. You will help our customers to invest in solutions from across the Red Hat portfolio that will give them a competitive advantage. You'll also support field sales account managers in managing accounts in the commercial market (which includes small and medium enterprise). As an Account Solution Architect you'll need to have technical expertise, passion for open source, thorough understanding of business processes, and the ability to identify and create business solutions across multiple technology platforms at an enterprise level. You'll also need excellent communication and people skills, because you'll be a crucial part of the first impression our customers have with Red Hat.

What you will do:

• Acts as the chief technologist for the account and a trusted advisor to the customer's technical teams;

• Leads the technical sales conversation, explaining the ways in which Red Hat’s portfolio and architected solutions address the customer’s business and organizational requirements;

• Gathers technical information about the customer and identifies opportunities;

• Owns the Technical Landscape and the Success Plan, and influences the overall Account Plan;

• Proves through demonstration and discussion how the use of the Red Hat portfolio is able to solve customer problems;

• Identifies and mitigates any technical sales issues;

• Works closely with the Sales Account Manager to operate according to the strategy, and to coordinate and hold accountable the extended sales team.

What you will bring:

• Experience with Kubernetes ecosystem, enterprise automation technologies, Linux operating systems, Cloud Service Providers (e.g. Azure, AWS, GCP)

• Knowledge of DevOps concepts, tools and best practices, and Application Development concepts

• Experience with Java programming language and/or Go language.

• Ability to translate technical knowledge and skills into proposals, presentations, standard demos & customer workshops

• Ability to orchestrate resources and influence internal and external stakeholders

• Fluent written and verbal communication skills in English in addition to the Italian local mother language

• Willingness to travel up to 50%

In this role, you will work directly with our customers to understand their technical and business goals around application development, deployment and life cycle in order to design the appropriate application platform solutions. You'll run live demonstrations, workshops and proofs of concept around our Red Hat offerings to educate customers on their capabilities and help them design new and innovative solutions to address their challenges. To succeed in this role, you will need a balance of technical acumen, a passion for open source, and a deep understanding of business processes and the IT problems faced at the enterprise level. You'll also need excellent communication and people skills, as you'll be a crucial part of the first experience our customers have with Red Hat.

What You Will Do

• Lead live demonstrations, workshops, and Proof of Concepts (PoCs) to showcase Red Hat’s Application Services and validate solutions.

• Perform hands-on PoCs to demonstrate the feasibility and value of proposed solutions

• Lead cloud and container conversations: Educate customers on the benefits of OpenShift and cloud-native technologies. Position OpenShift as the ideal platform for their cloud-native journey.

• Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns to their needs

• Utilize your deep technical expertise to assist sales teams in answering customer questions

• Form strategic relationships with the customers’ associates to identify new opportunities

• Own and attain a bookings quota by performing regular reviews and reporting on customer opportunities

• Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and whitepapers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events

• Collaborate broadly with account teams, Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.

What You Will Bring

• Deep experience in developing enterprise level applications and services using Java or similar programming languages

• Deep experience with building and deploying applications using modern CI/CD pipelines

• Experience with Kubernetes and containers-based platforms such as OpenShift

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations

• Excellent communication, presentation, documentation and problem-solving skills

• Positive team player attitude and strong desire to make our customers successful

• Ability to understand customers' challenges, requirements and technical issues and collaborate to address those with the appropriate technologies and solutions

• Fluent language skills in English

• Willingness to travel up to 50% (as customer needs) across Italy

One Or More Of The Following Is a Plus

• Knowledge of development technologies similar to Spring Boot, Node.js, JBoss EAP, JakartaEE, OpenJDK, and Quarkus

• Knowledge of enterprise application integration technologies similar to Fuse (Camel), API management (3Scale), and AMQ Streams (Kafka)

• Experience or certification with any public cloud provider

• Any Red Hat certification

About the Job:

The Red Hat Italian Sales team is looking for a Strategic Accounts Manager to join us in Milan, Italy. In this role, you will support mainly local revenue, profit, and customer satisfaction while focusing on our most strategic accounts in the Enterprise segment with focus on FSI and Energy sector. You'll manage and maintain account relationships, particularly with C-level contacts. To be successful, you will need to develop account strategies while communicating and understanding customer needs, industry trends, and critical success factors to guarantee significant, double-digit growth. As a Strategic Accounts Manager, you will coordinate sales specialists, presales work, and consulting services resources for these accounts.

What you will do:

• Manage the customer relationship with designated enterprise accounts that have significant and strategic importance for Red Hat

• Position Red Hat at all levels of an organization, including C-level - executives, while maintaining and developing new relationships within the assigned accounts

• Set account strategy and plan with clear objectives, actions, owners, and sales targets, keeping in mind quarterly targets and overall strategic development of the account

• Apply team leadership to share best practices in success and provide leadership - Supervise and coordinate a team of sales associates, presales support, and consulting services to grow our entire solutions portfolio for your accounts

• Manage complex sales cycles from prospecting to closing across our entire solutions portfolio, with a focus on accurate forecasting and pipeline building

• Support the regional cooperation of all departments and create a vision for this account

• Sponsor and institutionalize new and innovative ways to work with teams to meet customer needs and sales objectives

What you will bring:

• 10+ years of experience in enterprise IT sales with a successful track record in managing major enterprise accounts or even global accounts

• Outstanding track record setting account strategies, delivering against committed forecasts, and overachieving sales targets

• Several years of experience with the sole responsibility for a major account including leading and coordinating a team of account managers in different countries, overlay sales, presales, and consulting services

• Vertical knowledge, i.e., in banking, insurance and energy sector is a plus

• Proven ability to work seamlessly with cross-functional teams to achieve success on behalf of customers

• Broad technical experience with the majority of our Red Hat solutions

• Demonstrated market and competitive knowledge Solutions-sales mentality in a company with multiple products and services

• Personal motivation to thrive in a fast-paced environment

• Knowledge of and passion for Linux and open source technology

• Excellent written and verbal communication skills in Italian and English

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Develop examples demonstrating features of Istio within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Experienced in software development

• Experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• Experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Highly experienced in software development

• 3+ years of experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• 3+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do:

• Recruit, manage, and develop selected local partners in the Italian public sector.

• Lead and mentor the team, providing strategic direction and guidance to drive partner engagement and business growth.

• Carry out Red Hat’s strategy for the assigned partners and region.

• Establish Red Hat solutions as leading technologies within the partner ecosystem and public sector clients.

• Support partners in identifying, building, managing, and closing business opportunities.

• Develop joint business plans with public sector partners and guide the implementation of these plans.

• Manage the partner sales pipeline, including forecasting, negotiation, and closing, while attaining the sales objectives established for the public sector partner ecosystem.

• Provide subject matter expertise and support to key account managers and other partner account managers.

• Collaborate with Red Hat’s marketing, product management, business development, and services teams.

• Work closely with the EMEA and global partner teams, as well as the Italian sales teams, to align strategy and business plans for the Italian public sector.

What you will bring:

• Experience achieving results with partners like solutions providers, local system integrators, service or technology partners

• History of selling and positioning technologies as part of joint solutions; knowledge of cloud and infrastructure software is a plus

• Ability to translate partner business needs into joint solutions and manage those initiatives - Excellent business insight into the channel industry

• Sales leadership and marketing knowledge; regional experience, related partner experience, and existing relationships with partners are a plus

• Business development skills, including program development and associated measurements needed to identify best practices and prove ROI

• Highly motivated and able to work as part of a team

• Fluent language skills in Italian and English