Outbound Call Center Representative jobs at Philips
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15 jobs found
18.11.2024
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Philips Call Center Manager United States, Illinois, Chicago
Manage and support the Patient Services team to ensure that operational goals are met successfully in line with all policies and procedures. Coach and develop supervisory staff, with a special...
Provide patient-centered phone or chat support, answering questions and resolving concerns regarding services and monitors, such as technical support and device activation. You will work within the Patient Services department,...
Engage in outbound phone calls to support patients in activating their monitoring devices and provide technical assistance as needed. Efficiently manage daily and weekly patient call lists while coordinating with...
Receiving inbound phone calls from patients reporting their INR test results and accurately documenting in the patients’ account. Assisting patients with ordering testing supplies. Troubleshooting patient testing meters. Making outbound...
Process Medical Consumable Supplies (MCS) orders via phone & email. Respond to customer inquiries related to order tracking, shipping info, part availability, etc…. Process orders on the Integrated Client (SAP)...
Build trusted long-term relationships with customers that leads to strong brand affinity and ultimately help with Philips’s MOR (Most often Recommended) growth initiative. Perform well organized weekly calls with all...
Deliver effective support to Account Executives, clinics, and health systems via phone, email, and fax. Address product and process queries and facilitate interaction with operations. Act as the primary contact...
Manage and support the Patient Services team to ensure that operational goals are met successfully in line with all policies and procedures. Coach and develop supervisory staff, with a special...
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