Capability Expert - Account & Incentives Manager jobs at Philips in Netherlands, Eindhoven

Your role:

• Champion collaboration between the business community and BPO’s for Export Control, tackling supply chain bottlenecks and ensuring seamless ERP process integration for GTS, while partnering with Business Analysts and Functional Consultants to ensure alignment.

• Lead as the product owner for the project scrum team, ensuring processes are designed to requirements, delivered as envisioned, and documented in alignment with the Philips Process Framework.

• Translate user requirements into a clear, prioritized user story backlog and drive transformation by clarifying the impact of new solutions and ways of working across IT, data, people, and processes.

• Enable learning by delivering process training, building competencies, and preparing engaging end-user documentation.

• Evaluate and refine process change proposals, escalating relevant ideas to BPOs, supporting local improvements, and sharing best practices with other BPEs.

You are the right fit if:

• Hold a bachelor’s or master’s degree in Business, Economics, Supply Chain Management, IT, or Industrial Engineering & Management Sciences, and bring 5–7 years of proven experience in supply chain management, trade compliance, and/or IT.

• Demonstrate strategic thinking with the ability to see and shape the bigger picture, and leverage strong knowledge of SAP ERP, SAP-GTS, and their organization-wide implementation.

• Offer expertise in trade compliance (export control) and its application within SCM/Operations, with an affinity for the healthcare and personal health business.

• Inspire others with strong influencing and communication skills, acting as a bridge builder, while taking decisive action and showing initiative.

• Apply proven change management skills, think analytically, and contribute as a collaborative team player.

• Communicate fluently in English (verbal and written) and in the local language.

Onsite roles require full-time presence in the company’s facilities.

This is an office role

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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Your role:

• Act as a single point of contact for customer accounts for Philips product portfolio on Cardio Ultrasound.

• Prepare the tactical account plan in line with account strategy in the region and implements the sales strategy. Responsible for filling the funnel management tool (SFDC).

• Accountable for achieving budgeted sales volumes, prices and profit margin and sales forecast at a specified number of customers and accountable for managing the sales orders .

• Coordinate internal and external resources to obtain objectives involving local sales force and marketing support (e.g. Product Sales Specialist, Trade & Shopper Marketers, MarComs and/or Application Specialists).

• Contribute to the development and implementation of local marketing strategies.

• Systematically analyze and report of sales results, expectations, market, competition and trends.

• Key performance indicators:
  • Revenue
  • Success rate for service contract renewals
  • Lead generation for sales opportunities
  • OIT (Growth)
  • Sales funnel health (%)
  • Forecast Accuracy on sales
  • Balanced selling portfolio mix
  • AR Overdue%
  • Margin / Prize realization
  • NPS+

You're the right fit if:

• You are experienced in cardiac Ultrasound, preferably in a commercial role or alternatively in a (clinical) application role.

• You are commercial savy and eager to win with strong communication- and negotiation skills.

• Bachelor or Masters´ degree.

• You have a strong, relevant network in hospitals and enjoy to visit and help customers.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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We are seeking a highly motivated Senior Information Security Manager to lead the design, implementation, and oversight of our strategic security initiatives across IT, Integrated Supply Chain (ISC), and Operational Technology (OT) environments. While prior experience in OT security is a plus, strong IT security professionals eager to grow into the OT domain are encouraged to apply.

In this pivotal role, you will protect sensitive data, ensure system integrity, and mitigate risks—all while ensuring compliance with regulatory requirements such as NIS2, HIPAA, EUMDR and FDA standards.

Security Strategy & Risk Management

• Develop and execute a comprehensive IT and OT security strategy aligned with industry best practices.

• Identify, evaluate, and mitigate security risks across IT, supply chain, and OT environments.

• Drive Security Projects, Programs & Initiatives across different locations

• Maintain regulatory compliance with HIPAA, FDA, and other relevant standards.

Security Architecture & Operations

• Design and maintain secure architectures for both IT and OT systems.

• Implement and manage firewalls, IDS/IPS, and advanced security tools such as Nozomi Guardian

• Define and enforce security frameworks and policies specific to supply chain technologies.

Incident Response & Threat Management

• Develop and lead end-to-end incident response plans and security playbooks.

• Conduct regular risk assessments and implement remediation strategies with minimal operational disruption.

• Perform threat modeling (e.g., STRIDE, PASTA, DREAD) and simulate cyberattacks to test resilience.

• Utilize the MITRE ATT&CK framework to analyze adversarial behavior and implement countermeasures.

Compliance & Governance

• Partner with service owners to continuously improve technical and administrative security controls.

• Define, monitor, and report on key security metrics and KPIs.

• Collaborate with the Philips Security Office and broader governance teams to align initiatives and drive continuous improvement.

Vendor & Stakeholder Engagement

• Lead supplier security assessments and ensure compliance with enterprise and regulatory standards.

• Promote security awareness and deliver training across internal teams and external partners.

• Serve as a trusted advisor to stakeholders on evolving threat landscapes and proactive defense strategies.

You're the right fit if you have:

• Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field.

• 8+ years of experience in cybersecurity, with proven leadership in enterprise environments.

• Knowledge of OT security is preferred but not mandatory—willingness to learn and adapt is key.

• Strong experience with security tools, frameworks, and standards.

• Excellent communication skills, with the ability to influence across all levels of the organization.

How we work together:

This role is an office-based role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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• Discover our rich and exciting history .

• Learn more about our purpose .

International Export Sales Manager LATAM & NAM

In this role, you will act as the main link between local markets and Philips Medical Systems Nederland B.V. (PMSN BV) in the Netherlands.

An essential part of the Export Sales Manager role involves overseeing the Direct Export Sales Process:

2)Prospecting, and lead generation, through qualifying and proposing to deal closure.

Follow-up, and nurturing future opportunities.

Your role:

• Engaging proactively with account managers, protocol owners, partner account managers and other sales functions in the Zone to develop and fulfill projects that will transact through PMSN BV.
• Responsible for creation and implementation of the Export Zone Sales strategy and the Sales Plan, including funnel visibility and sales forecasts and capacity plan.
• Qualifying (go/no go) the export sales requests directly or from the Zones, IKAM and newly acquired businesses. (T&Cs in line to Dutch law compliant way, deal structure goods flow and financial flow)
• Act as liaison, mediator and provide consultancy and managing the initial assessment of cross-Zones projects and the relationship between both Zones’ stakeholders to reach alignment in compliance with the Cross-Zone policy (e.g., allocation of sales and OIT, installation, Training, Warranty, Project management etc.).
• Oversee Onboard/Offboarding activities in assigned territories Country, Partner Attending ad hoc Regional Partner, Philips meetings and healthcare events (e.g., trade fairs, congresses) at the request of sales teams in the markets; set expectations about how Philips transacts and answering partner queries and questions.
• Guiding all customers visits to the Customer Experience Center in Best and related Hospital visits. Responsible for the quality and ultimate Philips experience of the customer visit.
• In conjunction with Zones, engaging with Partners to maintain the relationship with the Dutch Entity, provide guidance and act as an escalation point when needed.
• Maintaining a good relationship with the (Dutch) Embassies in the relevant zones to follow-up on governmental business initiatives.
• Holding quarterly meetings with Markets to review pipeline and closed deals, PMSN BV legal cases, status of contracts, and PMSN BV AR overdue accounts.
• Providing expert advice to Philips IKAM team and working with international accounts (i.e., VAMED, BNA, EN) to create and issue compliant proposals.
• Create Accountable for the ‘bid package’ (which may include contract, quote request form, SPA, SLA, Sofon configuration, pricing and costs calculation, CS quote, etc.) and ensure timely handover to applicable functions (i.e., Sales Support) Engage with tender managers for timely responses and follow-up to tenders

1.- Acquisition and Development

• Analyses commercial opportunities received from the market, and assess if they fit the DX model better than the local model. (Optimal benefit for Philips & Customer)
• Identify DX-business opportunities outside the market and in agreement with the market actively manage those, in line with the cross-market policy.
• In case the market decides that an opportunity is to be executed by DX and DX accepts, start the first step of the tender and quoting process (go/no go).
• Align, negotiate and finalize the deal structure and contract conditions between the (end-) customer and PMSN BV in accordance with the applicable procedures.
• Drive participation in direct export and international cross market tenders, align bid strategy and ensure that PMSN BV standards and interests are considered.
• Analyses the playing field of other companies in the health care domain, like integrators, resellers, construction companies, purchasing organizations and pan-region hospital chains and develops an engagement plan fur successful business collaboration.
• Together with the international managers cross market business and protocol owners, the Export Sales Manager identifies and support cross market opportunities.
• Hosting and organizing incoming ministerial and customer delegations to Philips headquarters and healthcare events.
• Represent the market in Dutch business councils and bi-lateral trade initiatives.
• Provide account management and sales support to international accounts in order to jointly identify and/or develop international DX-sales opportunities.
• Initiate quarterly market alignment meetings with the management team of the market(s).

• Have regular funnel discussions with the Int. Key Account Management Team & Government & Public affairs team to identify if any DX-support is needed
• Drive adherence to our quality and integrity standards (i.e. GBP, FCPA, EUMDR).

2.- Selection and defining successful sales approach

• Following the next steps of the tender and quoting process, the Export Sales Manager defines the required data, sources of information, timing and required approval and manages timely gathering.
• The Export Sales Manager coordinates the sales project management and is responsible of timely and correct submittal of the proposal.
• Furthermore, the Export Sales Manager coordinates the offers from various Philips entities and business partners in DX-deals, to ensure the maximum result for Philips on mid and longer term.
• After submittal, the Export Sales Manager manages successful negotiations with the customer and market to ink a deal.

3.- Execution and follow-up

• After receiving the customer order, coordinate all relevant and responsible stakeholders to ensure compliance in execution. (aligning organization, people, adheres to procedures, and processes)
• Consolidate multi-modality offerings into integral packages, while monitoring integral margin and coordinate execution with International Project Mgt team and Sales Support/Order Management.
• Ensure compliance with regulatory and quality standards and procedures.
• Monitor the process for approvals and the satisfactory execution of the projects; initiate escalations when and where required

You're the right fit if:

• You have a bachelor’s degree in Management,Business Administration, International Trade & Economy, Legal, Marketing or Finance. Masters will be a plus
• +10 years of experiencein a dynamic environment focused on Commercial Sales of Health Systems and Services (Execution & Operations)
• Experience and understanding of way of working with LATAM/NAM regions
• Excellent stakeholder management skills across various levels and cultures, Straightforward diplomacy, assertiveness and passion for execution. (high sensitivity to understand & respect multi racial, cultural and diversity)
• Possesses strong communication and negotiation skills
• Dutch and English languages written and spoken are a must. Spanish and other languages will be an advantage
• Travel 20%

The Commercial Excellence Manager - Account, Territory & Incentives Management is responsible for developing and improving territory coverage, account management and Incentives administration processes within the International Region. The role aims to implement best-in-class sales processes, tools and analytics.
Your role

• Develop, implement and continuously improve Account Management, Territory planning &Incentive administrationprocesses for International Region.

• Collaborate with Commercial Center of Excellence (CoEs), Process Systems and Excellence teams (PSEs in Businesses) and Sales Operations & Excellence leaders in Zones to validate and optimize the account, territory and incentive management processes.

• Tailor guided flexible processes to address the needs of International Region while remaining within the guardrails and compliance requirements published by CoEs.

• Work with SFDC ,Anaplanand commercial analytics product owners to ensure tools and reporting supporting the processes are fit for purpose.

• Lead change management efforts to drive deployment and adoption of new tools and processes across the organization.

• Develop and deliver training programs for sales teams on account management and territory planning best practices.

• Define and continuously monitor process performance metrics, analytics and identify opportunities for improvement.

• Act as a subject matter expert and consultant to leadership and other stakeholders.

You're the right fit if

• 10+ years of experience in sales and/or sales management, preferable in med-tech industry or consultancy.

• In-depth knowledge of account management, territory planning and incentive administration processes, and best practices.

• Demonstrated ability to drive sales effectiveness by developing and implementing structured sales processes

• Knowledge of CRM platforms (e.g., Salesforce), territory planning and incentive administration tools (e.g. Anaplan)

• Strong analytical and problem-solving abilities, with proficiency in data analysis tools (e.g., Power BI, Qlik, Excel).

• Solid communication and change management skills to influence adoption of sales processes at all levels within the organization.

• Highly preferred: candidates with a proven track record of hands-on execution, particularly those with experience in one of our Zones.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Learn more about .

The Capability Expert - Account, Territory & Incentives Manager is responsible for developing and improving territory coverage, account management and Incentives administration processes within the International Region. The role aims to implement best-in-class sales processes, tools and analytics.
Your role

• Develop, implement and continuously improve Account Management, Territory planning &Incentive administrationprocesses for International Region.

• Collaborate with Commercial Center of Excellence (CoEs), Process Systems and Excellence teams (PSEs in Businesses) and Sales Operations & Excellence leaders in Zones to validate and optimize the account, territory and incentive management processes.

• Tailor guided flexible processes to address the needs of International Region while remaining within the guardrails and compliance requirements published by CoEs.

• Work with SFDC ,Anaplanand commercial analytics product owners to ensure tools and reporting supporting the processes are fit for purpose.

• Lead change management efforts to drive deployment and adoption of new tools and processes across the organization.

• Develop and deliver training programs for sales teams on account management and territory planning best practices.

• Define and continuously monitor process performance metrics, analytics and identify opportunities for improvement.

• Act as a subject matter expert and consultant to leadership and other stakeholders.

You're the right fit if

• 10+ years of experience in sales and/or sales management, preferable in med-tech industry or consultancy.

• In-depth knowledge of account management, territory planning and incentive administration processes, and best practices.

• Demonstrated ability to drive sales effectiveness by developing and implementing structured sales processes

• Knowledge of CRM platforms (e.g., Salesforce), territory planning and incentive administration tools (e.g. Anaplan)

• Strong analytical and problem-solving abilities, with proficiency in data analysis tools (e.g., Power BI, Qlik, Excel).

• Solid communication and change management skills to influence adoption of sales processes at all levels within the organization.

• Highly preferred: candidates with a proven track record of hands-on execution, particularly those with experience in one of our Zones.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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You will ensure complaint and legally the correct dismissal and execution of our Central Social Plan (CSP) in time, with focus on personal guidance of impacted employees by Social Affairs (SA) Coaching. And as such be accountable, for ensuring compliance with License to Operate within scope GEO NL, from a Social Affair Management perspective.

Your role:

• Provide general and expert content advice and support with regards to CSP dismissal to the People Function and organization in NL. Focus on leading and securing end-to-end Social Affair Management process during planned restructurings, providing dedicated support for employees affected by these changes.

• Ensure, in close cooperation with People (HR) Partners and Talent Acquisition, the execution of the redeployment protocol to increase fair redeployment. Enhance personalized attention, support and service to impacted employees to alleviate stress and improve the likelihood of achieving positive outcomes.

• Be responsible for qualified and trained SA coaches, in time, and coordinate the end-to-end process of matching impacted employees with external SA coaches in cooperation with external suppliers.

• Standardize effectiveness and efficiency of preparations and execution of the Social Affair Management process (including an up-to-date portal, formats, info materials and process information).

• Secure proper HR –admin execution (in close cooperation with Philips People Services) of dismissal CSP including reporting outplacement progress about the different elements of the CSP to relevant stakeholders.

• Improve cooperation with internal and external suppliers; e.g. LHH/Randstad, Archipel, Altersum and Talent Acquisition. Build simple processes, procedures, and tools/formats to manage in formalized and standard way.

• Ensure knowledge sharing and adherence to the formalized and standard WoW within the People Partners/People (HR) function, including supplier and account management activities with finance/procurement support.

You're the right fit if:

• A Bachelor or Master education with relevant years of working experience (in the Netherlands), preferable known and experienced in (use of) CSP, Redeployment protocol, VSO/BOK, etc.

• Personal leadership in driving and owning the Social Affair Management process end-to-end.

• A strong affinity for streamlined processes and standardized methodologies and the ability and drive for constant effectiveness and efficiency improvements.

• Exceptional collaboration skills, working seamlessly with stakeholders, People Partners, People Leaders, and more.

• A proactive mindset to ensure a perfect alignment between impacted employees and the available capacity of SA coaches.

• Effective account management, including regular review meetings with third-party suppliers and delivering adequate reports to stakeholders.

• Fluency in Dutch is a must.
  

How we work together

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover .
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