Ux Product Design Systems Lead Venmo jobs at Paypal in United States, San Jose

Platforms for Payments, Financial Services and Agentic Commerce globally.In this role, you will lead global product teams that enable region-specific onboarding funnel, product adoption; drive engagement & retention through all merchant surfaces including web and native mobile apps; enable the creation and sharing of data and insights through reporting platforms; and drive workflow automation for merchants and developers through emerging Agentic experiences.You will shape the product roadmap and execution to balance innovation, platform scalability, and business growth while prioritizing merchant success and developer adoption. You will do this in collaboration with UX, Engineering, Analytics and Commercial cross-functional partners.

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

• Establish a shared vision across the company for merchant and developer experiences.
• Lead product strategy development and share the technical and product roadmap for merchant onboarding, servicing portals, reporting and developer experiences across all surface areas web and mobile including AI agents.
• Interface with senior leadership, key merchant partners, and developer ecosystem stakeholders to drive vision, strategy and execution forward.
• Lead, develop and mentor a global team of product managers focused on merchant experiences and developer platform products.
• Define and utilize metrics that inform success including merchant satisfaction scores, developer adoption rates and platform performance. Oversee A/B testing frameworks for merchant interfaces and developer tools.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $209,000 to $359,150

Our Benefits:

Any general requests for consideration of your skills, please

This job drives product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data-gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. This job is an individual contributor.

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Product & Performance Initiatives

• Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention.
• Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio.
• Define product requirements that balance innovation, regulatory compliance, and customer trust.

Data-Driven Execution

• Establish experimentation and measurement practices that guide prioritization and accelerate learning.
• Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health.
• Leverage analytics and research to uncover performance opportunities and guide investment decisions.

AI & Emerging Technology

• Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance.
• Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions.
• Explore innovative approaches to deliver differentiated experiences across multiple product areas

Cross-Functional Leadership

• Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities.
• Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance.
• Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams.

Experience

• 6-10 years in product management, product strategy, or performance-focused roles.
• Strong track record of launching products that deliver measurable adoption and business impact.
• Experience with AI/ML integration, experimentation design, and analytics-driven decision-making.
• Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems.

Skills & Competencies

• Ability to influence peers and stakeholders across product, engineering, design, and business teams.
• Data-driven mindset with strong analytical and problem-solving skills.
• Comfort operating in fast-paced, ambiguous environments with evolving priorities.
• Strategic thinking paired with strong execution discipline.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or related field required.
• Advanced degree (MBA/MS) preferred but not required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Any general requests for consideration of your skills, please

Job Description:

As a product manager for Marketing Technology, you will drive strategy, vision, roadmap and own the features of key marketing technologies that will be leveraged B2B & B2C, primarily focused on personalization & experimentation, bringing new thinking around leveraging touchpoints like In-App, Push Notifications, Web placements to deliver omni-channel & hyper personalized experiences. In this role, you will be accountable for product requirements and will be required to partner with marketing, architecture, engineering and critical enabling functions such as privacy, legal, analytics, data science and enterprise data teams to deliver solutions. You will leverage your knowledge of marketing and marketing technology capabilities to evangelize the art of the possible to key stakeholders across Marketing & Product.

Your Day to Day

• Lead discovery and requirements to establish product vision, success metrics, maturity roadmap, capability and features and translate them into actionable testing hypotheses and impactful personalization strategies.
• Develop, implement, analyze, and optimize A/B tests and personalization programs across app and web
• Lead the ideation, testing, and iteration of new personalization concepts designed to enhance engagement and deliver meaningful value to users
• Apply personalization strategies at key moments from onboarding to discovery, cross-sell and beyond – to create seamless, and rewarding experiences
• Represents customer passionately in trade-off decisions within domain. Helps simplify customer experiences by eliminating unnecessary features, customization and reducing technical debt
• Communicates easily from business, technical, customer perspectives and be responsible an inclusive product communication framework.
• Expert in information synthesis, simplify complex topics and present them to peers, stakeholders, management and executives in a concise manner.
• Collaborate with geo distributed teams of platform specialists, product management, operations and engineering.
• Responsible for product backlog grooming, partnering with cross-functional teams (marketing, privacy, legal, analytics, data science, program, architecture, engineering) to enable sprint planning.
• Proven experience in Agile best practices, documenting actionable EPIC’s, User Stories with Acceptance criteria and Definition of Done to translate business requirements into actionable work for engineering team
• Proactively identify and help remove obstacles by bringing structure and definition to ambiguous challenges leading to trade-off decisions that are trusted by cross-functional team.
• Encourage project team to take personal accountability for product quality. Actively mentors and develops others. Make difficult decisions with resolve by doing the right thing.

What do you need to bring

• Bring experimentation and personalization thinking for designing web & app experiments focused on A/B testing, focused on iterative improvements of content placements and delivering contextual experiences, ensuring that changes lead to measurable improvements
• Marketing Technology domain experience. Understanding of capabilities, features and platforms related to B2B & B2C omni-channel engagement.
• Experience delivering personalization experiences using Adobe Experience Platform, Adobe Target, Journey Optimizer, Real-Time CDP and measuring results through Adobe Customer Journey Analytics
• Bring expertise in delivering content placements through Adobe Web and Mobile SDK
• Minimum of 5+ years of experience executing tactics to drive backlog prioritization with cross-functional stakeholders
• Own a complex or strategic product within the Marketing Technology domain developing a product strategy and leading project execution.
• Inspire key stakeholders and peers to optimize existing and create new products that add value, are usable and result in material impact for the end users of the product.
• Be an evangelist and drive innovation by identifying new opportunities based on competitive research, technology trends, SaaS platform roadmaps and best practices.
• Proficiency with vetting business benefit and driving custom product design to automate execution and compliance guardrails.
• Excellent verbal and written communication and presentation skills.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Previous management experience

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please

This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $152,500 to $262,350

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Partner with Product, Marketing, and Sales teams to drive product commercial success
• Champion customer needs to ensure products address key pain points and deliver value
• Develop and execute go-to-market plans for new product launches and feature updates
• Build a deep understanding of markets, competitors, and regulatory landscapes to inform strategy
• Collaborate with client-facing teams to gather customer feedback and refine product positioning
• Support the launch of new markets and offers by coordinating with global and regional teams
• Lead the prioritization and execution of marketing campaigns to increase adoption and market share
• Provide expertise on product capabilities, value propositions, and best use cases
• Monitor product performance metrics and identify opportunities for growth and optimization
• Drive commercial readiness by developing positioning, messaging, and cross-channel launch strategies

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Inbound Strategy & Market Intelligence

• Partner with Consumer Insights teams to develop research strategies that uncover how AI agents will change shopping behaviors and purchase decision-making processes

• Collaborate with Product teams during roadmap planning to influence agentic commerce feature prioritization based on consumer needs and competitive analysis

• Partner with UX teams to ensure agentic commerce experiences are intuitive and build consumer trust

• Act as the voice of the consumer in product development discussions, ensuring solutions address real consumer pain points

Product Positioning & Value Proposition Development

• Develop compelling product positioning that differentiates PayPal's agentic commerce capabilities from competitors and clearly communicates consumer benefits

• Translate complex AI agent functionality into clear, consumer-friendly value propositions that emphasize trust, convenience, and control

• Message Testing & Optimization: Iterate on messaging through A/B testing and performance analysis, ensuring maximum resonance with target audiences

• Build value propositions that position PayPal as the trusted enabler of autonomous commerce experiences across the marketing funnel

Go-to-Market Strategy & Launch Orchestration

• Lead and execute comprehensive GTM strategies for agentic commerce products and features, coordinating across Product, Commercial, Brand Marketing, Performance Marketing, and Communications teams

• Partner with Creative and Content teams to develop marketing assets that clearly communicate agentic commerce value propositions across awareness, consideration, and conversion touchpoints

• Coordinate with Legal, Compliance, and Risk teams to address consumer protection concerns and regulatory requirements

• Work with Customer Experience teams to design support systems and educational content that help consumers understand and adopt

Growth & Lifecycle Optimization

• Partner with Performance Marketing teams to develop acquisition campaigns that effectively communicate agentic commerce benefits and drive consumer trial

• Collaborate with Lifecycle Marketing teams to create engagement campaigns that increase AI agent usage, build consumer confidence, and drive repeat transactions

• Orchestrate optimization programs based on consumer feedback and usage data to improve agentic commerce experiences and drive business growth

Required Qualifications

• 10-12 years of marketing experience with strong focus on consumer insights, market research, and emerging technology adoption

• Proven track record in fintech, payments, or consumer technology with experience launching products that require significant consumer behavior change

• Experience with AI/ML product marketing, machine learning, or autonomous technology products to consumers with focus on trust and adoption drivers

• Strong inbound product marketing experience with demonstrated ability to influence product roadmap through customer insights, competitive intelligence, and research

• Full product lifecycle experience with demonstrated success from product ideation and development through launch, growth, and optimization phases

• AI-native and tech-first approach with ability to drive technology adoption and data-driven decision making across teams and markets

• Strong project management and organizational skills for coordinating complex initiatives across a highly matrixed organization

Preferred Qualifications

• MBA or advanced degree in Marketing/Business

• Experience at companies that have successfully launched AI-powered consumer products or services

• Background in emerging technology adoption research or future consumer behavior prediction

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $123,500 to $212,850

Our Benefits:

Any general requests for consideration of your skills, please