Sr Account Manager Large Enterprise Commercial jobs at Paypal in United Arab Emirates

Essential Responsibilities:

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

1. Strategy

• Co-lead the annual and multi-year strategic planning cycles for MEA, partnering with regional and functional leaders.
• Support development of MEA’s long-term growth agenda and strategic initiatives.
• Drivecross-functional strategicprograms and pilots, ensuring alignment with PayPal’s regional OKRs and financial targets.
• Partner with Product, Market Development, and Finance on market and competitive analyses to inform strategy.
• Prepare strategic materials and recommendations for regional leadership and executive reviews.

2. Business Planning & Performance Management

• Lead the annual and quarterly business planning processes, ensuring clear alignment between strategy, resourcing, and outcomes.
• Partner with Finance to manage budgets, forecasts, and headcount plans, maintaining strong OPEX discipline.
• Build and evolve data and performance dashboards to provide real-time visibility into KPIs (TPV, revenue, margin, budget).
• Run the operating rhythm for MEA — QBRs, MBRs, and WBRs — ensuring disciplined reporting and accountability.
• Deliver executive presentations, leadership reports, and Board preparation materials with exceptional quality and accuracy.

3. Program Management & Execution Enablement

• Oversee cross-functionalexecution of regional initiatives, maintaining centralized tracking of dependencies, risks, and outcomes.
• Lead changemanagement effortsto drive adoption of new processes, tools, and operating models.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Identify and recommend best practices for business improvement.
• Lead functional projects and programs.
• Analyze business trends to inform decision-making.
• Collaborate with internal teams to drive improvements.
• Monitor and report on account health and performance.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Lead and manage a team of Large enterprise account managers
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for both partners and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities and exceeding KPIs.
• Manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to partner success
• Advocate for partner needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing partner operations, ensuring seamless onboarding, integration, and a positive exceptional experience.
• Anticipate future partner needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with partners, driving alignment with PayPal’s solutions with their goals.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

Minimum Qualifications:

• Minimum of 7 years of relevant work experience and a Bachelor's degree
• Relevant experience in in account management, ideally within payments, technology, or financial services industries, with a focus on driving growth and retention.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and partner needs, to shape and refine strategic account initiatives.
• Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align partner goals with solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and provide necessary report on operations and other activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and execute partnership marketing strategies to enhance brand visibility, customer engagement, and revenue growth.
• Build and maintain productive relationships with strategic partners to deliver collaborative and impactful marketing initiatives.
• Work with internal teams to align partnership marketing activities with organizational goals, customer needs, and market opportunities.
• Identify, evaluate, and prioritize potential partnership opportunities to maximize business impact and ROI.
• Leverage consumer and partner insights to craft tailored marketing campaigns and strengthen partner collaborations.
• Design and execute innovative marketing campaigns through partner channels, ensuring alignment with brand positioning.
• Integrate and coordinate owned, earned, and paid media channels to optimize partnership marketing effectiveness.
• Track, analyze, and refine campaign performance metrics and KPIs to ensure measurable business results.
• Promote a culture of continuous innovation, teamwork, and operational excellence within the partnership marketing team.
• Represent the team in partner discussions, resolving challenges and driving alignment on shared marketing objectives.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

The Role

This issits at the intersection of global strategy and regional execution—working across Marketing, BD, Legal, Comms, and Product.

Key Responsibilities

• Build and scale regional co-marketing programs between wallet partners, merchants, and PayPal, aligned to PayPal World’s global GTM strategy.

• Own partner marketing and activation strategy across wallet and commerce partners across Middle East and Africa.

• Drive consumer attach and usage through compelling partner campaigns, in-app offers, retail activations, and incentive design.

• Support merchant presentment by delivering localized messaging and in-market enablement tools.

• Serve as a regional bridge to global marketing , ensuring campaign consistency while tailoring creative and language for cultural relevance.

• Own performance measurement and reporting: track campaign results, usage metrics, and partner satisfaction KPIs.

• Act as a thought partner to BD and Commercial teams, surfacing insights that inform partner prioritization and activation sequencing.

Qualifications

• 8+ years in ecosystem or partner marketing, preferably in financial services, telco, eCommerce, or platforms.

• Experience working with wallet or super app partners in MEA or similar markets.

• Fluent in English; Arabic preferred.

• Strong commercial acumen and the ability to co-create partner programs that deliver value for all sides of the network.

• Ability to work independently within global structures and drive results through influence.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Job Description

• Keep abreast of regulatory developments in the MEA region, technological developments and the competitive landscape relevant to PayPal products and services in the MEA region.
• Partner closely with MEA business teams and provide compliance advisory guidance by identifying, assessing, prioritizing, and managing risk on planned business initiatives, new markets, new products, expansion of existing products, marketing campaigns, etc. to the regional business, sales and market development teams.
• Identify and monitor emerging and active risks and issues and assist in developing mitigation strategies and supporting their implementation.
• Engage Risk and Compliance program stakeholders across the organization to support business initiatives and execute SLOD program requirements.
• Provide advisory on Enterprise Risk and Compliance Management Framework within the region, such as Risk Lifecycle, Issue and Incident Management, Obligation and Regulatory Change Management, amongst others.
• Support regulatory interactions, examinations or adhoc requests as they arise.
• Support Second Line Testing activities, particularly on MEA-specific markets.
• Performinternal and external reporting and support preparation and coordination of various Complianceand/orRegulatoryreports.
• Prepare/Present Management Information materials to various governance forums and management meetings.
• Support internal and external audit exercises and remediation of related actions.
• Support any other compliance-related initiatives for the region as they arise.

Qualifications/Education/Experience/Skills:

• Strong knowledge of global financial institutions, money service business, and/or banking compliance, including significant knowledge of anti-money laundering, data protection,anti-corruption/ForeignCorrupt Practices Act, and consumer protection regulations in the MEA region.
• 8+ years related working experience in risk, regulatory compliance, operational risk, legal, or management of a process or business with accountability for compliance or audit.
• Experience working for a global company, with multi-disciplinary teams, in a fast-paced, change-intensive environment.
• Ability to proactively identify risks and work escalation paths to ensure proper risk identification and mitigation.
• Ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Ability to operate across the compliance risk program and other stakeholders including advisory, monitoring, reporting, and governance.
• Ability to credibly challenge solutions and ensure the timely escalation of issues and concerns as and when appropriate.
• Ability to work within a matrixed environment, and cross functionally with operations and technology functions.
• Proficiency in English and languages commonly used in the MEA region.
• Self-starter and highly motivated to work in a fast-paced and changing environment.
• Adaptable in unexpected situations and comfortable dealing with ambiguity and uncertainty.
• Strong integrity and the ability to handle projects of a sensitive and confidential nature.
• Strong analytical, problem-solving, and critical/creative thinking.
• Strong project management skills and able to successfully work multiple issues at one time.
• Excellent verbal, written, and presentation skills with experience presenting to Senior Leadership.
• Strong computer knowledge; excellent MS skills.
• Ability to travel where required (travel estimated time is less than 10%).
• Experience in interaction with regulators in the MEA region preferred.
• Relevant professional qualifications will be an added advantage.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead and manage complex projects with diverse scope.
• Resolve complex issues using expert knowledge.
• Drive global process improvements and efficiencies.
• Collaborate with teams to implement best practices.
• Monitor and enhance business performance metrics.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Our Benefits:

Any general requests for consideration of your skills, please

Your day to day

• Act as the primary operations point of contact for assigned partners, fostering strong, long-term relationships. Advocate for partners internally, ensuring their needs are addressed by cross-functional teams (sales, product, risk, compliance, and marketing).
• Monitor key performance metrics (e.g., transaction volume, conversion rates, etc) and identify areas for improvement.
• Collaborate with PayPal commercial sales and business development teams to identify and execute upsell and cross-sell opportunities and maintain excellent operations.
• Guide partners through API integrations, product implementation, and operational best practices. Work with technical teams to troubleshoot integration issues and enhance the partner experience.
• Ensure compliance with PayPal’s policies, risk guidelines, and regional regulatory requirements.
• Drive operational efficiency by streamlining partner engagement processes.

What you need to bring

• 5+ years of experience in partner operations management or technical support, preferably in payments, fintech, banking, or e-commerce.
• Strong understanding of payment processing, digital wallets, and PSP ecosystems.
• Experience working with API-based integrations and technical payment solutions is a plus.
• Exceptionalrelationship-building,negotiation, and communication skills.
• Data-driven mindset with the ability to analyze performance metrics and drive actionable insights.
• Ability to work cross-functionally with sales, product, risk, and compliance teams.
• Comfortable working in a fast-paced, high-growth environment with global stakeholders.
• Experience managing PSPs, banks, or large enterprise partners in a global setting.
• Knowledge of risk, fraud, and compliance considerations in payments.
• Familiarity with PayPal’s suite of products and services is a plus.

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

• Key Responsibilities

  • Enhance Developer Productivity:

    • Build and maintain developer tools to automate repetitive tasks, including provisioning, code formatting, dependency management, and build optimizations.
    • Develop frameworks for static code analysis and code linting specific to iOS development, ensuring adherence to best practices.

  • Advance iOS Test Automation:

    • Design and implement robust testing frameworks and tooling for unit, UI, integration, functional , and performance testing , leveraging tools like XCTest , XCUITest , and simulators.
    • Create systems to enable early testing in the SDLC using iOS simulators, device farms (e.g., BrowserStack, AWS Device Farm, Firebase Test Lab), and in-house specialized device labs.
    • Optimize end-to-end testing processes to improve speed, reliability, and test coverage.

  • Automate Quality Assurance:

    • Integrate quality checks into CI/CD pipelines to ensure consistent quality throughout the development process.
    • Automate non-functional testing, including performance benchmarking , memory profiling , and security vulnerability scanning .
    • Implement screenshot and video comparison systems to identify regressions in UI and user experiences.

  • Streamline Development Workflows:

    • Automate environment setup for development and testing, including provisioning of certificates, profiles, and other iOS-specific configurations.
    • Build integrations for real-time feedback on code quality, test failures, and performance issues.

  • Drive Scalability and Reliability:

    • Create scalable automation solutions that grow with the team's needs and handle large-scale app development challenges.
    • Implement robust monitoring systems for test automation reliability and performance.

  • Leadership and Collaboration:

    • Mentor engineering teams in adoptingproductivity-enhancingautomation tools and best practices.
    • Collaborate with product managers, QA engineers, DevOps, and other stakeholders to define and align automation goals with business needs.

  Qualifications

  Technical Expertise:

  • 8+ years of experience in software engineering with a focus on iOS development and automation.
  • Strong expertise in iOS-specific tools and frameworks like XCTest , XCUITest , and Instruments .
  • Proficiency in Swift and Objective-C , with deep knowledge of iOS SDKs and development workflows.
  • Experience building automation solutions for functional and non-functional testing, including UI, performance, and security testing.
  • Familiarity with device labs and emulators, as well as managing automated test execution across diverse devices.

  Development Stack:

  • Strong programming and scripting skills (e.g., Swift , Python , Bash ).
  • Experience with CI/CD systems (e.g., Jenkins, GitHub Actions, Bitrise, or Fastlane).
  • Familiarity with tools for monitoring and profiling (e.g., Instruments, Xcode's debugging tools, or third-party profiling tools).

  Soft Skills:

  • Proven ability to architect scalable, maintainable automation solutions.
  • Excellent communication skills and the ability to collaborate across diverse teams.
  • Leadership experience, with a track record of mentoring and guiding engineers.

  Preferred Qualifications

  • Experience building developer productivity tools such as custom Xcode plugins or Fastlane actions.
  • Familiarity with distributed systems and microservices architecture in the context of iOS development.
  • Knowledge of metrics-driven development and tools like Grafana, Prometheus, or similar monitoring solutions.

Our Benefits:

Any general requests for consideration of your skills, please