Fraud Incident Manager Global Investigations jobs at Paypal in Israel, Tel Aviv-yafo

Essential Responsibilities:

• Lead sensitive and high-risk investigations, including conducting interviews of witnesses
• Conduct deep-dive root cause analyses and identify opportunities to mitigate risk to the company and its customers
• Lead presentations and briefings related to investigative findings and root cause analysis
• Effectively manage a case portfolio with a focus on timely conclusion of end-to-end investigations
• Develop and maintain familiarity with company products and services, and related data
• Build strong relationships with key partners and senior leaders
• Engage and collaborate with internal stakeholders as needed
• Maintain technical proficiency with several investigative tools and techniques, including both internal and external tools
• Shape and execute comprehensive, high-quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting the company and its global user community
• Communicate findings concisely, accurately, and clearly to all levels of leadership
• Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions
• Conduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factors

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Essential Responsibilities

• Facilitate fraud incident intake, mitigation, recovery, and resolution while leveraging fraud and business expertise to engage critical teams promptly.
• Manage cross-functional teams to drive accountability and ensure effective handling of fraud incidents, escalating as needed.
• Analyze complex fraud events to identify broader policy and product gaps, critically evaluating remediation efforts and root causes.
• Lead risk-focused conversations and influence priorities to ensure resilient and holistic solutions are implemented to address weakness and root causes, including driving implementation of new controls and other changes.
• Deliver clear and professional communications, including incident reports and updates to stakeholders across technical and non-technical domains and leaders at all levels.
• Document incident timelines, impact details, and steps taken for mitigation and resolution, ensuring accuracy, completeness, and timeliness.

Preferred Qualifications

• Minimum of 5+ years or equivalent experience in fraud, fraud controls, or fraud oversight domains and/or managing fraudinvestigations/incidents,as well as experience driving cross-functional initiatives.
• Excellent oral and written communication skills, with the ability to communicate effectively across organizational levels and fields.
• Demonstrated ability to remain calm and positive under pressure, multitask, problem-solve, and think creatively.
• Strong collaboration and interpersonal skills, with proven success influencing priorities and driving accountability in diverse team environments.
• Expertise in project management to track progress and manage dependencies, strong organizational and presentation skills.
• Results-oriented with a deep understanding of risk management and decision impacts on business and customers.
• Familiarity with PayPal’s products, features, and workflows preferred.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

What does Success Look Like?

In your role as a researcher, you will:

• Conduct analytical research on fraudsters' toolkits against PayPal and its affiliates, aimed at developing ways to mitigate their use, working on PayPal's Big Data platforms.
• Perform technical research on network traffic to identify indicators for fraud.
• Investigate known malwares, and devise methods to identify their existence on clients.
• Collaborate closely with InfoSec teams and lead efforts in stopping attacks against PayPal clients.
• Serve as domain expert in sophisticated fraud within PayPal.

About You

• 4+ years as an analyst or researcher in the cybercrime, cyber-fraud or cyber warfare area.
• Bachelor’s Degree in Computer Science, Mathematics, Physics, Statistics or equivalent.
• Ability to plan, develop and deliver PoC solutions over multiple developing languages and environments
• In-depth knowledge of network protocols. Namely TCP/IP, DNS, TLS, HTTP protocols.
• In-depth familiarity with the cybercrime and cyber fraud environment
• Proficiency in Linux and Windows
• Quick-thinker, fast learner, wide general knowledge, problem solver
• Out-of-the box thinker, self-motivated with a can-do attitude
• Excellent spoken and written English

Advantages:

• Experience with data science and machine learning algorithms
• Experience with big data (MapReduce, Pig, Hive, Splunk)
• SQL knowledge
• Experienced with network analysis tools (Wireshark)
• Russian language proficiency – an advantage

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Utilize advanced analytical techniques to assess complex information sets, enabling the formulation of logical and well-supported recommendations for reporting to global regulatory bodies and internal stakeholders. These investigative decisions are essential to fulfilling PayPal’s fiduciary responsibilities under international regulations, which mandate effective monitoring of customer activities to detect and report suspicious activities, including money laundering and terrorist financing.
• Conduct comprehensive end-to-end reviews of potential illegal or suspicious activities, ensuring thoroughness and accuracy in all investigations.
• Perform timely and detailed analyses of instances of potential Anti-Money Laundering (AML) activities and suspicious financial transactions across diverse jurisdictions and countries, adhering to local and international compliance standards.
• Evaluate customer profiles and analyze large datasets to confirm that activities align with expected norms, ensuring compliance with Acceptable Use Policies and Know Your Customer (KYC) regulations.
• Leverage both internal data and various open-source research platforms to investigate potentially illicit activities, thereby supporting informed investigative decisions
• Document findings in a narrative format within both manual and automated case management systems and prepare comprehensive reports for management as required.
• Consistently exercise sound judgment in making decisions and recommendations related to case investigations, ensuring alignment with global best practices and regulatory requirements.

Minimum Qualifications:

• Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.

Our Benefits:

Any general requests for consideration of your skills, please

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Your day-to-day

• Provide analytical insights into problems, emerging trends and changes to portfolio
• Drive projects end to end from ideation to implementation in a time sensitive and efficient manner
• Identify new opportunities and continuous improvement to contribute to the team’s KPIs and targets
• Case rating: Evaluate each lead and case for risk levels to determine the urgency, importance and need for manual reviews with a goal of Increasing case automation using various risk factors and exposure on a given account, additional profile or transactional information, adoption of Document Intelligence solution etc.
• Ensure that we balance automation goals with loss.
• Partner with GADS and front end strategy team for agent decision and trend-based feedback model to improve automation quality.
  
• Work closely with business partners and stakeholders to determine how to design analysis and measurement approaches that will significantly improve our ability to understand and address emerging business issues
• Effectively managing relevant stakeholders through the lifecycle of a project by effectively understanding the various needs, priorities and perspectives in order to drive for a solution
• Understand new products, features and trends and their impact to back-office reviews.
• Identifying present or future gaps in the team’s existing reporting and tools suite
• Providing regular updates to leadership, product and other stakeholders that will simplify and clarify complex concepts and the results of analyses effectively with emphasis on the actionable outcomes and impact to business

What do you need to bring

• Solid technical / data-mining skills and ability to work with large volumes of data; extract and manipulate large datasets using common tools such as SQL, SAS, Hadoop, or otherprogramming/scripting
• Proven experience in using data and analytics to drive innovation in business processes to reduce manual efforts
• Be data-driven and outcome-focused
• Must have good business judgment with demonstrated ability to think creatively and strategically
• Must be an intuitive, organized analytical thinker, with the ability to perform detailed analysis
• Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance and focus on high impact work
• Proven experience in working with multiple teams and stakeholders to deliver business outcomes.
• Proven experience in engaging with senior leadership teams to set up roadmap and to showcase project outputs
• Degree in Statistics, Mathematics, Computer Science, Economics, Engineering or related field with 10+ years’ experience. Work experience in risk management, data science in the payments space or banking/finance services industry would be particularly desirable .
• Proficiency using SQL and querying relational databases
• Experience in at least one statistical programming language (SAS, R, Python)
• Experience in predictive modelling techniques such as Regression, Classification, Time series forecasting, NLP, etc.
• Knowledge of latest developments in AI and how they can be used for enterprise level solutions
• Hands on experience with project/program management or working with PMO teams to deliver projects
• Team management skills to mentor team members to get best results
• Drive a culture of innovation in the team and proactively come up with ideas

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Your day to day

In your day-to-day role, you will:

• Ensure compliance with Israeli laws and regulations, other applicable regulations, PayPal’s global programs; promote awareness across the organization.
• Design and enhance policies and controls aligned with evolving local and group-level standards.
• Oversee risk and compliance processes, including reporting, issue management, remediation, and incident escalation.
• Maintain the PILPS Financial Crime Compliance policy framework in close coordination with PayPal’s GFCCP department
• Support the First Line of Defense with regulatory advisory and de-risking strategies.
• Monitor risk using PayPal’s taxonomy; develop and implement mitigation plans.
• Maintain the Risk Appetite Framework and test the robustness of internal controls.
• Manage internal/external reviews, regulatory exams, and reporting obligations.
• Prepare executive-ready materials for governance forums and support ISA-mandated reporting.
• Partner cross-functionally with Product, Legal, InfoSec, Risk, and others to ensure compliance across offerings.

What do you need to bring

• Full professional proficiency in Hebrew and strong business English.
• Deep knowledge of Israel’s regulatory environment and hands-on compliance experience in fintech or PSPs.
• Strong advisory capability with a track record of risk identification and pragmatic mitigation.
• Experience working in global, matrixed environments and engaging with senior leadership.
• Proven leadership, project management, and collaboration skills across cross-functional teams.
• Excellent written, verbal, and presentation skills; able to communicate with C-level stakeholders.
• Comfortable working under pressure and managing multiple priorities in dynamic environments.
• Strong computer skills, including proficiency in MS Office tools.

Preferred Qualification:

• Familiarity with the Israeli fintech vendor ecosystem and relevant certifications is a plus.

Our Benefits:

Any general requests for consideration of your skills, please

In your role as a Decision Science manager, you will:

• Own a distinct domain and be responsible for end outcomes
• Own holistic and data-driven risk strategies to support PayPal’s global financial business goals
• Plan and execute long-term projects from start to finish
• Drive end-to-end processes with partners across many organizations
• Work with product and platform teams to develop cutting edge, scalable and safe products, to enhance the experience for our global customers
• Measure performance against KPIs and goals
• Maintain ongoing communication with stakeholders and peers across the company and share updates with senior leaders in a clear manner
• Lead and mentor your team members

Our Benefits:

Any general requests for consideration of your skills, please

Job Description:

As a Risk Project Manager within PayPal’s Risk Organization, you will develop, implement, and manage program strategies that align with broader business objectives and regulatory priorities. You’ll oversee the end-to-end execution of complex projects, ensuring delivery within scope, timeline, budget, and quality standards. In addition, you’ll play a key role in establishing and maintaining PMO governance frameworks, driving consistent project management methodologies, and embedding best practices across the organization to support scalable, high-impact execution.

Your day to day

• Monitor project risks, dependencies, and escalations, providing mitigation strategies as needed.
• Coordinate with cross-functional teams, including Data Science, Engineering, Analytics, and Product, to ensure seamless communication and collaboration.
• Track program performance using appropriate KPIs, metrics, and reporting tools.
• Provide leadership and mentorship to project managers and teams.
• Facilitate stakeholder communication and ensure alignment with program goals.
• Drive continuous improvement initiatives within project management processes.

What do you need to bring

• Bachelor's or Master's degree in Business Administration, Engineering, or a related field.
• 6+ years of experience in program management, PMO, or a similar role.
• Proven experience managing projects with wide exposure and in complex environments.
• Strong knowledge of project management methodologies (Agile, Waterfall, etc.).
• Proficiency in project management tools (JIRA, MS Project, Asana, etc.).
• Excellent communication, leadership, and stakeholder management skills.
• Ability to handle multiple projects and prioritize effectively.
• PMP, PgMP, or equivalent certification is a plus.
• Change Agent: Skilled at navigating ambiguity, adapting to rapid changes, and prioritizing evolving requirements.

Why Join Us?

• Opportunity to work on impactful and strategic programs within the Global Fraud Prevention group.
• Collaboration with diverse teams across Data Science, Engineering, Analytics, and Product.
• A dynamic and innovative work environment with cutting-edge technologies.
• Competitive salary and benefits package.

Our Benefits:

Any general requests for consideration of your skills, please