Gcca Specialist jobs at Paypal in Ireland, Dublin

Job Description:

Preferred Qualification:

- English and a second EU language preferable

Our Benefits:

Any general requests for consideration of your skills, please

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description:

currently 15Integrations Engineersall based in Dublinand arelooking after SMB merchants onthe EMEA market.is a daily priority for us.

Your way to

mainly supportmerchants on theSpanish/French and/or Germanmarket. As an SMB Integrations Engineer, you will be the first point of contact for web developers who are integrating any of the PayPal website payments solutions into e-commerce websites and other applications.

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Job Description:

Our Benefits:

Any general requests for consideration of your skills, please

• Everything we do on a daily basis has one overarching goal: maintaining our regulatory obligations and ensuring a customer-centric approach.
• We strive to be best in class specialists who are constantly learning and developing our skills through best practice sharing and relevant training.
• We work as a team and collaborate closely with our partners in the GSICPI teams to serve our customers and community by providing a safe and secure financial service platform.
• We encourage self-development, promote immense talent, and recognize hard work and achievements towards providing career growth opportunities.
• We understand that each person is different, so we pride ourselves in being a diverse and inclusive team, providing support and promoting wellness across Globe.

• Provide product knowledge expertise to elevate team performance metrics, fostering a collaborative environment and alignment with organizational goals.
• Lead on- going Enrichment reviews and Quality calibrations, offer constructive feedback to drive continuous improvement in quality standards and ensure adherence to SOP, BPL, and other available resources.
• Prioritize and analyze escalations, collaborate with stakeholders to implement necessary changes, and provide insightful reporting to enable informed decision-making and enhance operational effectiveness.
• Be a Global Customer Identity and Sanctions Investigator subject matter expert.

GISTO Team Point of Contact:

• Conduct debriefs, stand-ups, huddles, and team meetings.
• Function as Subject Matter Expert to educate team members on enhancing their abilities to reduce error rate (Enrichments) and improve their efficiency (AHT).
• Drive department’s performance by using best coaching and mentoring practices to ensure success of the team and GISTO organization.
• Work at least 2h per week on regular GISTO workflows (CIP, Sanctions PayPal and adjacencies).

Escalations Support:

• Prioritize and work all internal and external escalations.

Enrichment Support:

• Accurate and thorough assessment of team member quality and leverage best practices to provide coaching and constructive feedback to ensure high quality decisions and appropriate review of workflow.
• Conduct Global Quality calibration sessions to be aligned and maintain Enrichment score close to excellence.

• Minimum of 2 years’ CIP and/ or Sanctions experience.
• Proven ability to analyze data to report required information.
• Good oral, written and interpersonal communication skills with the ability to communicate complex information accurately to a team.
• Ability to communicate with teams in a manner that encourages team members to work efficiently with an attention to detail in their reviews.
• Ability to understand opposing points of view on potential issues and integrate different viewpoints within your team and across the organization.
• Capacity to acknowledge and embrace the necessity for change management initiatives.

Our Benefits:

Any general requests for consideration of your skills, please