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Essential Responsibilities:
Expected Qualifications:
Strategic Operations & Transformation (35%)
Drive and implement transformational operational capabilities across lifecycle, owned, and paid channels, moving beyond optimization to reimagine what good could look like
Support cross-functional process transformation initiatives that break down silos between growth teams, integrated marketing, and product marketing
optimize
Create strategic roadmaps for operational excellence,identifyinggaps between current state and future vision while painting a clear path forward
martechinitiatives,representinggrowth marketing priorities in platform migrations, capability assessments, and vendor evaluations
Bridge the gap between marketing strategy and technical execution, translating business needs into actionable requirements for engineering partners
Advocate for growth marketing requirements inmartech
Partner withmartechstakeholders to influence technology decisions thatimpactgrowth marketing capabilities
Manage vendor and platform relationships,optimizing
Partner with leadership toestablishstandardized workflows across Marketing, Creative, Legal, and Operations teams
Support end-to-end program management for critical initiatives, helping drive timelines, resolve blockers, and ensure delivery
Contribute to portfolio performance reporting, ensuring growth team metrics and insights are accurately captured in weekly executive dashboards
Help create and socialize operational frameworks including templates, processes, and best practices that scale across the organization
Strategic Advisory & Problem Solving (10%)
Partner with growth leadership on operational strategy, capacity planning, and organizational design
identifyand help solve emerging operational challenges before they become critical issues
Provide upstream marketing consultation,leveragingchannelexpertiseto improve campaign strategy and execution
Connect dots across the organization,identifyingopportunities forsynergyand efficiency that others might miss
Support strategic planning and forecasting, ensuring operational capabilities align with business ambitions
Preferred Qualifications
5-7 years of progressive marketing experience with at least 3-4 years in marketing operations, program management, or channel marketing roles
Hands-on channel marketingexpertise- direct experience executing in lifecycle marketing strongly preferred; paid media or media planning experience also valuable
Experience contributing to operational transformations, whether as a key contributor or project lead in complex environments
Demonstrated fluency withmartechecosystems through hands-on platform work, migration participation, or technical project involvement
Proven ability to work effectively with both technical (engineering, data) and business (marketing, product) stakeholders
Demonstrated ability to influence across multiple stakeholder groups and drive change collaboratively
Skills & Competencies
Developing strategic mindset with ability to connect tactical execution to broader strategy
Systems thinking with transformational instincts - consistently challenges status quo, envisions better ways of working, and understands how changes in one areaimpactthe broader ecosystem
Analytical problem-solving - uses data toidentifyroot causes and develop scalable solutions
Exceptional communication - can translate complex operational concepts for diverse audiences from engineers to executives
Project management excellence - proven ability to manage multiple complex initiatives simultaneously
Technical & Platform Knowledge
Understanding of marketing technology ecosystems including CDPs, ESPs, marketing automation, and analytics platforms
Hands-on experience with enterprise marketing platforms (bonus points for Braze)
Solid grasp of marketing data flows, API integrations, and attribution methodologies
Understanding of campaign execution processes across paid, owned, and earned channels
Ability to translate technical constraints into business implications and vice versa
Experience collaborating with engineering teams
Nice to Have
Experience inhigh-growthfintech, payments, or consumer technology companies
Exposure to chief of staff or strategic advisory work
Experience with successful vendor negotiations and technology implementations
Track recordworking in fast-paced, ambiguous environments whereyou'vehad to build structure
Background as an analyst or deep analytics/data experience (SQL, data modeling, quantitative analysis)
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $100,500 to $173,250
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Minimum Qualifications:
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Expected Qualifications:
Additional Responsibilities & Preferred Qualifications:
Prior experience at a FinTech or in the financial services space. We will also consider candidates with prior experience in credit, lending and adjacent domains.
Proven track record of leading cross-functional groups and delivering results in fast paced, high-growth, and matrixed environments
Deep empathy and appreciation of customer needs
Demonstrated success delivering 0-1 products as well as scaling existing products
Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions
Exceptional written, verbal, and listening communication skills and proficient communicating across a range of stakeholders
Strong data and analytical background
Proven track record multitasking and managing multiple releases concurrently
A team player who puts people first and wants to win as a team
Preferred Requirements
Advanced or master’s degree
Self-starter that works independently and learns quickly
Experience launching and operating financial products in global markets
Experience using AI to improve the effectiveness and efficiency of product delivery
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $196,500 to $291,500
Belonging at PayPal:
Any general requests for consideration of your skills, please
These jobs might be a good fit

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Essential Responsibilities:
Expected Qualifications:
Your Day-to-Day
Lead end-to-end change programs within Service Experience, from inception through delivery, ensuring alignment with SE and PayPal’s strategic goals.
Apply structured program and change frameworks to ensure clear clarity, prioritization, resourcing, and execution discipline.
Evaluate and challenge proposals, balancing customer experience, risk management, cost-effectiveness, and compliance requirements.
Develop and monitor key performance indicators (KPIs) and post-launch impact assessments to ensure sustained value delivery.
Ensure program decisions consistently uphold SE’s commitment to regulatory compliance, service excellence, and strategic objectives.
Orchestrate cross-functional communications, delivering clear, concise updates to SE leadership and operational teams during and after incidents.
Lead status and coordination meetings, ensuring incident resolution progress and roadblocks are understood and addressed.
Drive root cause analysis, post-incident reviews, and support ongoing enhancements to incident governance and process resilience.
Act as the single point of coordination between Service Experience and cross-functional teams (Product, Content, Compliance, Legal, Operations).
Build strong, trust-based relationships with leaders and decision-makers across SE and the wider organization.
Drive accountability by defining ownership, deliverables, and timelines across multiple teams and geographies.
Produce executive-ready updates, dashboards, and reports for leadership, highlighting program health, risks, and opportunities.
What you need to succeed
At least 8–10 years ’ experience in program management , customer operations, consulting, or transformation roles; financial services or regulated industry preferred.
Proven analytical skills , ability to interrogate data, challenge assumptions, and drive strategic decision-making.
Demonstrated incident management and operational risk mitigation experience in a large-scale, multi-region organization is advantageous.
What you need to exceed
Impact-oriented mindset: thrive amid ambiguity and changing priorities, focusing on results.
Exceptional executive communication: translating complex issues into concise insights and actionable recommendations.
Matrix leadership: influence and drive change without direct authority across cross-functional teams.
Self-directed ownership: maintain accountability and initiative for key outcomes with minimal oversight.
Resilient under pressure: deliver quality outcomes for customers and teammates in high-stress, time-sensitive situations.
Flexibility for occasional off-hours and weekend support.
Commercial acuity: apply business insights to validate, challenge, and inform decisions.
Strong stakeholder management: develop trust-based partnerships and drive enterprise-wide impact.
Get bonus point with
Merchant Enterprise Sales or Servicing experience desirable but not essential.
Bachelor’s degree / advanced degree preferred, or equivalent professional experience.
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Expected Qualifications:
Additional Responsibilities & Preferred Qualifications:
Proven track record of leading cross-functional groups and delivering results in fast-paced, high-growth, and matrixed environments
Deep empathy and appreciation of customer needs
Demonstrated success delivering 0-1 products as well as scaling existing products
Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions
Exceptional written, verbal, and listening communication skills and proficient in communicating across a range of stakeholders
Demonstrates strong analytical skills with a proven track record of leveraging quantitative data and metrics to inform product strategy and prioritize initiatives
Has hands-on experience designing, implementing, and analyzing A/B tests to validate hypotheses and optimize product performance
Proven track record in multitasking and managing multiple releases concurrently
A team player who puts people first and wants to win as a team
Preferred Requirements
Advanced or master’s degree
Prior experience at a FinTech or in the financial services space. We will also consider candidates with prior experience in credit, lending and adjacent domains.
Experience launching and operating financial products in global markets
Experience using AI to improve the effectiveness and efficiency of product delivery
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350
Belonging at PayPal:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Expected Qualifications:
Key Responsibilities
objectives
Establish andmaintain
Lead the effort in resolvinghighly complexor unique business challenges and translate insights into operational and tactical plans.
Provide strategic direction and develop long-range plans for sales enablement, aligned with PayPal’s goals for the Americas.
expertiseto influence key decisions at the executive level and act as an advisor or counsel within the organization.
Manage, mentor, and inspire a team of sales enablement leaders, building organizational capability across the Americas.
Partner with Sales Learning and Effectiveness leads in Europe and Asia Pacific to ensure aligned approach to sales delivery and impact metrics reported to leadership.
Required Skills and Experience
Demonstrated experience influencing executive-level decisions and shaping strategies with broad organizational impact.
track recordin developing innovative approaches, driving organizational success, and resolving complex sales challenges.
10+ years of relevant experience with aBachelor’sdegree or equivalent combination of education and experience. MBA preferred.
requiredto guide senior leaders.
History of managing teams and functional areas, focused on strategy and execution at scale.
expertisein sales enablement platforms, CRM tools, and modern sales training techniques.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Expected Qualifications:
Key Responsibilities
Leverage best practices and knowledge to improve products, tools, and process training for sales, with particular focus onpaymentsindustry innovations and requirements.
Apply hands-on paymentsexpertise, drawing from direct product role experience within the payments industry, to ensure training delivers real-world relevance.
Build compelling product-level narratives, pitch decks, and sales training materials that transform products into clear, actionable solution bundles for different customer needs.
Act as a conduit between Product, Product Marketing Management (PMM), and Sales, driving effective product-level sales training across SMB, PSP, and Commercial Growth segments.
Support new product rollouts and key initiatives, ensuring front-line sales teams are equipped for success for each business unit.
Assess sales knowledge gaps and design tailor-made learning path support for each business unit, in partnership with global Training COE.
Collaborate regularly with peers, internal partners, and cross-functional project teams; co-manage special initiatives that require cooperation across teams.
Analyze sales and training data to evaluate program effectiveness,identifytrends, and recommend improvements.
Create and manage engaging workshops, webinars, and e-learning content that turn complex product features into actionable learning.
Continuously gather feedback fromsales leaders andaccount managers; iteratesupportmaterials accordingly.
Report on key training KPIs and learning outcomes to leadership and cross-functional partners.
Qualifications
Bachelor’s degree or equivalent experience, with a minimum of 5 years of relevant work experience.
+ years in sales enablement, training analysis, or product training, preferably at a fintech, SaaS, or fast-paced technology company.
Demonstrated ability to support sales successglobally andacross
Proven independence and initiative—able todetermineownwork approach and innovate outside formal processes.
Strong data analysis skills—able to translate insights into actionable recommendations and measure training ROI.
Excellent verbal and written communication abilities with a knack for making technical concepts clear and compelling.
Experience working cross-functionally and influencing without authority.
in learning management systems (LMS), content authoring tools, and standard business software.
Growth mindset, self-starter attitude, and a passion for enabling others to succeed.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $111,500 to $191,950
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit

Share
Essential Responsibilities:
Expected Qualifications:
Strategic Operations & Transformation (35%)
Drive and implement transformational operational capabilities across lifecycle, owned, and paid channels, moving beyond optimization to reimagine what good could look like
Support cross-functional process transformation initiatives that break down silos between growth teams, integrated marketing, and product marketing
optimize
Create strategic roadmaps for operational excellence,identifyinggaps between current state and future vision while painting a clear path forward
martechinitiatives,representinggrowth marketing priorities in platform migrations, capability assessments, and vendor evaluations
Bridge the gap between marketing strategy and technical execution, translating business needs into actionable requirements for engineering partners
Advocate for growth marketing requirements inmartech
Partner withmartechstakeholders to influence technology decisions thatimpactgrowth marketing capabilities
Manage vendor and platform relationships,optimizing
Partner with leadership toestablishstandardized workflows across Marketing, Creative, Legal, and Operations teams
Support end-to-end program management for critical initiatives, helping drive timelines, resolve blockers, and ensure delivery
Contribute to portfolio performance reporting, ensuring growth team metrics and insights are accurately captured in weekly executive dashboards
Help create and socialize operational frameworks including templates, processes, and best practices that scale across the organization
Strategic Advisory & Problem Solving (10%)
Partner with growth leadership on operational strategy, capacity planning, and organizational design
identifyand help solve emerging operational challenges before they become critical issues
Provide upstream marketing consultation,leveragingchannelexpertiseto improve campaign strategy and execution
Connect dots across the organization,identifyingopportunities forsynergyand efficiency that others might miss
Support strategic planning and forecasting, ensuring operational capabilities align with business ambitions
Preferred Qualifications
5-7 years of progressive marketing experience with at least 3-4 years in marketing operations, program management, or channel marketing roles
Hands-on channel marketingexpertise- direct experience executing in lifecycle marketing strongly preferred; paid media or media planning experience also valuable
Experience contributing to operational transformations, whether as a key contributor or project lead in complex environments
Demonstrated fluency withmartechecosystems through hands-on platform work, migration participation, or technical project involvement
Proven ability to work effectively with both technical (engineering, data) and business (marketing, product) stakeholders
Demonstrated ability to influence across multiple stakeholder groups and drive change collaboratively
Skills & Competencies
Developing strategic mindset with ability to connect tactical execution to broader strategy
Systems thinking with transformational instincts - consistently challenges status quo, envisions better ways of working, and understands how changes in one areaimpactthe broader ecosystem
Analytical problem-solving - uses data toidentifyroot causes and develop scalable solutions
Exceptional communication - can translate complex operational concepts for diverse audiences from engineers to executives
Project management excellence - proven ability to manage multiple complex initiatives simultaneously
Technical & Platform Knowledge
Understanding of marketing technology ecosystems including CDPs, ESPs, marketing automation, and analytics platforms
Hands-on experience with enterprise marketing platforms (bonus points for Braze)
Solid grasp of marketing data flows, API integrations, and attribution methodologies
Understanding of campaign execution processes across paid, owned, and earned channels
Ability to translate technical constraints into business implications and vice versa
Experience collaborating with engineering teams
Nice to Have
Experience inhigh-growthfintech, payments, or consumer technology companies
Exposure to chief of staff or strategic advisory work
Experience with successful vendor negotiations and technology implementations
Track recordworking in fast-paced, ambiguous environments whereyou'vehad to build structure
Background as an analyst or deep analytics/data experience (SQL, data modeling, quantitative analysis)
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $100,500 to $173,250
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit