Senior Analyst Operations jobs at Palo Alto

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We’re looking for an experienced product public relations manager to support our AI-powered security platforms and solutions, and serve as the lead communications advisor to product and product marketing teams. In this role, you’ll be responsible for strategic thinking and execution of communication campaigns, including product launches, industry events, thought leadership programs and proactive media engagements, as well as strategies to support an organization that is constantly innovating and evolving.

Your Impact

• Serve as the primary communications advisor to internal stakeholders focused on AI-powered solutions, including product, product marketing, content, social, analyst relations and legal.

• Develop and execute external communications plans and narratives that engage multiple audiences and connect them to the company strategy and product vision

• ​​Serves as a media relations expert for the AI sector, identifying and building relationships with key journalists, and developing and executing targeted pitches that result in significant, high-quality media placements

• Write, edit, review and drive impactful AI-focused content positioning Palo Alto Networks as the leader in cybersecurity. Content includes press releases, bylines, blogs, media pitches, briefing documents and books, messaging, FAQ, coverage reports, internal messages, and blogs.

• Manage PR agency in North America and support the execution of our global PR strategy

• Ensure messages are consistent across all media and departments of the organization

• Establish ongoing metrics; measure everything to ensure success, and pivot early and often

Your Experience

• 8+ plus years of experience in public relations (in-house or agency), ideally in tech - cybersecurity preferred

• Results oriented to develop and execute on integrated PR plans and impart knowledge to stakeholders for various initiatives (product launches, events, reactive, etc.)

• Proven ability to think beyond traditional PR tactics and strategies to design/execute integrated communications approaches

• Possess strong critical thinking, project management and time management skills, with the ability to be flexible and solutions-oriented as well as lead and manage projects simultaneously on deadline

• Ability to craft compelling narratives from technical features

• Be savvy at managing up and sideways to move a project forward, pass roadblocks and finish on time--while building relationships with co-workers and senior leadership

• This position is office-based (New York or Santa Clara, CA) and will require 4 days in office

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123000/YR - $199000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Deliver accurate revenue and RPO forecasts as part of the Close the Quarter process
• Assess topline impact of internal initiatives, new opportunities, and accounting policy changes
• Establish new processes and improve existing processes for topline reporting & visibility, including topics such as renewals revenue streams, registration behavior, and theater performance
• Prepare regular reporting packages, including CFO topline insights, executive team / Board of Directors content, and internal / external auditor close requirements
• Provide financial support for M&A activities, including analysis and integration planning
• Investigate and provide insights to ad hoc C-suite requests

Your Experience

• 7+ years related experience showing strong career progression and prior topline ownership. Prior Corporate FP&A experience and familiarity with US GAAP revenue standards for technology companies/SaaS companies are both a plus
• Experience working with a combination of bookings, RPO, revenue, and ARR
• Ability to translate business requirements into scalable reporting solutions, leveraging Tableau and Pigment to improve accuracy, automation, and visibility of key metrics.
• Familiarity in managing large datasets, applying relevant statistical frameworks and concepts, and deriving executive-level insights
• Strong experience with Google Workplace (Sheets & Slides), Microsoft Excel, SAP, and Tableau. Pigment experience is a plus
• Bachelor’s degree in Economics/Business/Finance or related field (or equivalent military experience) is a plus

Your Qualities

• Analytical thinker, with a desire to dig into and understand the details - and connect to the big picture
• Willingness and ability to adapt to rapid business and organizational changes that accompany a high-growth environment
• Team player with strong communication and presentation skills
• Independent with enthusiasm for solving unstructured questions and providing thought leadership

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $185,000 - $210,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Unit 42 Recovery Specialist, you will play a critical role in assisting our customers with rebuilding, recovering, and restoring their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team, you will lead and oversee Unit 42's external recovery partners as well as liaise with customer contacts, ranging from technical subject matter experts to executives and members of boards of directors. You will demonstrate a professional presence and bearing while clearly articulating technical risks, recovery strategy, and recovery progress to these diverse stakeholders. Your expertise in networking and security products and solutions will be crucial as you guide customers through recovery processes, ensuring they adopt best practices to strengthen their security posture and prevent future incidents. This hands-on role demands both technical acumen and exceptional communication skills as you address complex issues and deliver innovative solutions to establish a secure and resilient environment for our clients.

Your Impact

• Develop (in collaboration with the Incident Response lead) a unified and holistic approach to restoring technological infrastructure in the midst and/or aftermath of a cyber security incident
• Develop strategic processes to allow the client to cleanly and safely bring systems back into production
• Lead and oversee third-party vendors to ensure that recovery and restoration activities are conducted in accordance with Unit 42 standards and in a cohesive manner
• As a trusted advisor, guide Unit 42 customers through implementing security standards and best practices in the context of restoring operations
• Proactively identify and communicate project status, risks and issues with the client contact(s) and the Unit 42 engagement lead(s)
• Provide after-hours and weekend on-call coverage as needed to support engagement activities.
• Partner with the relevant account teams to understand customers’ prior investments in PANW offerings and ensure that recommendations for expansion are presented in a methodical and sensible manner
• Travel as needed to customer locations in North America, often with minimal advance notice, up to 50% of the time.
• Other tasks and duties as needed to support the customer and/or business

Your Experience

• Prior implementation and/or troubleshooting of the following areas: Active Directory, DNS, network configuration, enterprise software deployment, endpoint detection and associated performance degradation, SIEM and log management, cloud environments and other applicable security platforms.
• Minimum of ten years experience in information technology, systems administration, or network administration, with a minimum of three years experience managing security solutions in enterprise environments.
• Prior experience in consulting or other client-facing roles preferred
• Ability to remain calm, composed and articulate when dealing with high-pressure situations
• Excellent written and verbal communication skills, including the ability to distill and convey complex technical concepts, findings, and recommendations to client stakeholders who possess varying levels of subject-matter expertise
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead Design Initiatives: You'll own and deliver large, complex projects, from conception to completion. This includes leading design reviews, advocating for feature priority changes based on business context, and proactively identifying and addressing potential problems
• Enhance Our Design System: You'll contribute to and enhance our common design system modules, as well as improve our UX tools and processes, considering how they impact other collaborating teams
• Drive Product Quality: You'll go above and beyond to improve product quality, proactively working on initiatives like testing and process enhancements
• Collaborate & Influence: You'll team up with and influence peers across different teams and organizations to solve cross-functional problems. You'll also be a UX representative for QA issues and other teams, participating in design meetings for other products and networking outside your immediate area of expertise
• Mentor & Develop: You'll play a key role in mentoring and professionally developing team members at lower job levels, and may coordinate the activities of other designers
• Innovate & Solve: You'll work on complex and often vague problems in the security world, requiring in-depth evaluation and creative application of methods to find solutions. You'll identify problems or opportunities and develop innovative solutions
• Present & Share Knowledge: You'll utilize your excellent presentation skills, often sought out by other teams for tech talks, and share your highly respected skills and knowledge
• Contribute to Hiring: You'll be actively involved in interviews to assess design candidates

Your Experience

• 8+ years of experience in UX design in enterprise products, with a significant portion in a lead or principal role, demonstrating the ability to own and deliver large, complex projects from conception to completion. Proficiency in industry-standard design and prototyping tools
• Exceptional ability to translate complex requirements, user needs, and research insights into clear, intuitive designs, effectively communicating them to diverse stakeholders from engineers to SVPs
• Proven success navigating complex enterprise environments and leading outcome-driven design initiatives that lead to complex interactions, large-scale navigation and information architecture decisions
• ​​Lead design reviews, advocate for feature priority changes based on business context, and proactively identify and address potential problems at a strategic level
• A collaborative, thoughtful approach, comfortable operating autonomously while also mentoring and enabling others

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $133000/YR - $215500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The ideal candidate must possess excellent critical thinking, communication and collaboration skills. The position requires a hands-on person who is flexible, solutions-oriented and works well in a fast-paced environment.

Your Impact

• Perform monthly close activities, including reviewing journal entries and monthly balance sheet account reconciliations, ensuring accuracy and adherence to US GAAP and company policies

• Manage accounting, analysis and reporting for designated areas, including leases and compensation and benefits

• Research, resolve, operationalize and document accounting transactions

• Prepare periodic and ad hoc financial reporting and presentations, including conducting financial analysis and explaining trends and/or relationships on the financial statements

• Support management of global accounting close process

• Establish accounting policies, practices, and procedures and monitor accounting operations to ensure compliance

• Identify actionable insights and make recommendations to address issues and improve accounting processes, including optimization of the month-end close

• Partner with cross-functional teams to identify and implement process improvements and solve problems

• Represent the accounting team on significant projects and initiatives to ensure operational accounting requirements are considered and implemented

• Ensure compliance with SOX 404 key controls and engage with external auditors to address audit requirements

• Assist with other projects and responsibilities as required

• Responsibilities will continue to expand and transform over time as Palo Alto Networks continues to grow

Your Experience

• Bachelor’s degree in Accounting, Finance, or related field or equivalent military experience

• Certified Public Accountant or equivalent preferred

• Minimum of 8+ years of related work experience; mix of previous Big 4 and operational experience a plus

• Thorough understanding of accounting close and financial reporting processes

• Solid foundation in technical accounting relevant to a large technology company

• Strong written communication skills for documenting accounting positions and verbal communication skills for communicating with the team as well as the executive level

• Experience with lease accounting (ASC 842) and compensation accounting preferred

• Great leader and teammate with strong interpersonal skills, willing to at times roll up their sleeves and work cross-functionally to get things done

• Self-starter who thrives in fast-paced, high-growth environments with minimal supervision

• Critical thinker with an analytical mindset and proven track record of assessing end-to-end processes and solving problems/implementing improvements

• Solid organizational skills and ability to manage priorities and timelines

• Highly proficient in Excel and Google Sheets

• Experience with SAP and/or other large ERP systems a plus

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) is expected to be between $138,000 - $223,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Providing advanced operations and engineering support for critical systems and services, including application and security infrastructure on-prem and in the cloud.
• Responsible for assessing and reviewing the security and cloud infrastructure in both IT and production environments.
• Coordinates with various teams to ensure appliances and services are configured with the correct posture to support business requirements.
• In-depth knowledge of designing and implementing a Zero Trust Network Architecture, including network and identity segmentation.
• Continuous monitoring and improvement of IT support practices to enhance scalability, reliability, and performance in the product infrastructure.
• Assist in maintaining strong oversight of cloud computing solutions to safeguard against undue risks from third-party or external integrations.
• Develop automation using SOAR tools to streamline repetitive tasks and improve the overall efficiency of the security team.
• Collaborate with teams outside the Security Fusion Center, including Vulnerability Management, Network Engineering, OS Engineering, and product SRE.
• Prioritize and respond to critical vulnerabilities and data exposures with urgency and effective risk mitigation strategies.
• Develop and maintain security baselines for infrastructure components (e.g., VMs, containers, network devices) in alignment with CIS Benchmarks, NIST, and internal standards.
• Support incident response activities, including containment, forensic investigation, root cause analysis, and post-incident documentation.
• Perform regular policy and firewall rule reviews to ensure alignment with access requirements and enforcement of Zero Trust principles.
• Contribute to governance, risk, and compliance (GRC) efforts, including audit participation, third-party risk assessments, and evidence collection for SOC 2, ISO 27001, or FedRAMP certifications.

Your Experience

• 4-7 years of hands-on experience in the Network and Infrastructure security technologies.
• 2+ years of experience with firewall technologies, including deep expertise with Palo Alto Networks Next-Generation Firewalls (NGFW) and security rule evaluation.
• 2+ years of experience managing and securing cloud environments across AWS, GCP, and Microsoft Azure, with knowledge of native security tools and multi-cloud architectures.
• Proven ability to design, build, and maintain scalable cloud infrastructure and secure cloud-native applications, leveraging infrastructure-as-code (IaC) principles.
• Experience working with public sector systems, setting up and maintaining security controls to meet government standards like FedRAMP.
• Strong working knowledge of IP networking, including routing, switching, VPNs, DNS, NAT, load balancing, and wireless for both on-prem and cloud environments.
• Proficient in virtualization platforms such as VMware, with experience securing virtualized and hybrid workloads.
• Experience working with REST APIs, automation scripting using Python or Go, and integration of security workflows into infrastructure tools.
• Ability to evaluate and optimize firewall rules and access control policies across complex environments, aligning with Zero Trust and least privilege models.
• Solid foundation in certificate management and PKI, including experience issuing and renewing certificates, managing key lifecycles, and enforcing secure communication using TLS and mutual authentication.
• Strong experience with OS-level security hardening and configuration management across Linux (RHEL, Ubuntu) and Windows Server, including patching, log monitoring, enforcing CIS/NIST baselines, and secure user access controls.
• Proficient in managing and securing Microsoft Active Directory (AD) environments, including Group Policy, LDAP integrations, role-based access control (RBAC), and identity federation for hybrid cloud architectures.
• Self-motivated, strong troubleshooting skills, and capable of working independently in fast-paced environments with minimal supervision.
• Strong communication skills with the ability to collaborate effectively with cross-functional teams, including network operations, cloud infrastructure, IAM, and compliance.
• CISSP, AWS , GCP certifications preferred.
• PCNSE certification is a plus.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $145,000 - $180,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The Cortex team builds and delivers the industry’s most advanced SecOps platform, consisting of XDR, XSIAM, XSOAR, and XPANSE. As a member of the Cortex DevOps team, your role involves operating and maintaining a large-scale GCP environment, including the design, implementation, and continuous enhancement of our comprehensive observability systems. To meet the opportunities that such a role provides, you will have a deep knowledge of modern observability and monitoring tools and practices, having managed high cardinality metrics, implemented tracing, and operationalized large-scale logging solutions. As part of this role, you will collaborate closely with our engineering teams to develop innovative solutions that provide clear and actionable insights into our systems’ performance and health.

Your Impact

As a Senior Staff SRE with the Cortex Observability team, you will:

• Cloud Expertise: Utilize your expertise in monitoring cloud platforms, particularly GCP, to optimize our infrastructure, leveraging cloud-native technologies
• Monitoring Expertise: Improve monitoring processes, alerts, and metrics. Work with development teams to ensure that all of our services have the right monitoring and metrics in place so that we detect problems before our customers do
• Incident Management: Leverage incident management processes to ensure efficient resolution of system issues and minimal impact on services
• Automation: Automate complex monitoring and alerting tasks by building tools for cloud operations, such as automated remediation of known issues and auto-scaling
• Continuously Improve: Stay up-to-date with cutting-edge technologies, evaluate their potential impact on our operations, and implement them when appropriate
• On-Call: Provide follow-the-sun operational coverage in the production of our Observability infrastructure
• Collaborate: Work with our Engineering team to influence the operability of the product and ensure the reliability and availability of our services

Your Experience

• DevOps/SRE Expertise: 5+ years of experience as a DevOps/SRE engineer with a passion for technology and a strong motivation for high reliability at the service level
• Observability Tools: High proficiency with Thanos, Prometheus, Grafana, Open Telemetry and other monitoring tools
• Incident and Alerts Management: Clear understanding of incident and alerts management using tools like Pagerduty and Prometheus Alert Manager
• Cloud Proficiency: High proficiency in either Google Cloud Platform or Amazon Web Services
• Kubernetes and Docker: High proficiency with Kubernetes and Docker for container orchestration
• Scripting and Automation: High proficiency in Python programming and Linux Shell commands. Experience with Ansible and Terraform for infrastructure as code
• Communication Skills: Effective communication and interpersonal skills, with the ability to work and coordinate between multiple teams in different time zones
• Troubleshooting: Ability to effectively troubleshoot and address emerging and complex problems
• Independence: Ability to operate independently, make decisions, take action, and take responsibility

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000/YR - $203500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.