Jobs at Palo Alto in Poland, Warsaw

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Experience

• 3+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
• Outstanding customer communication and problem-solving skills
• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies
• High level of Polish language skills, business fluent in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Implementing and supporting the Linux infrastructure as code where our globally distributed customer-facing platform runs.

• Provision, configure & support resilient hybrid cloud deployment architecture using the automation framework and make it more efficient

• Manage Linux infrastructure CI/CD platform, work with other SREs in deploying and maintaining automation framework, capacity planning, create and review PKI operational runbooks.

• Manage scalability, capacity planning, redundancy, and resiliency.

• Maintain service availability and performance SLAs based on business and product requirements.

• Contribute to documentation related to design, deployment, validation, operations and DR/BCP.

• Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and support the operations team in implementation.

• Build and operate compute fabric for 1000s of VMs, Kubernetes Clusters. Develop scripts, build tools and write code to automate routine tasks.

• Provide technical support to platform users

• Respond to security implementation and audits of the environment.

• Plan maintenance windows, write up change requests, present technical updates.

• Participate in On-Call support including participating in RCA as required.

• Design and implement network, compute and application-level monitoring solutions

• Implement integrated and automated processes that drive operational excellence

• Advise on industry best practices as it relates to new product selection

• Drive operational cadences around business planning and performance management to ensure the efficient running of the IT org

Your Experience

• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of with Min of 5+ years work experience required.

• Design, implement, and maintain comprehensive monitoring and observability solutions. This includes implementing and managing observability frameworks with a solid understanding of MELT (Metrics, Logs, Events, Traces)

• Strong working experience and exposure to containers and orchestration ( Docker, Kubernetes)

• Experience with administration and orchestration of cloud computing (AWS, GCP, etc.) running virtual or container environments.

• Infrastructure as Code knowledge - Terraform, Ansible, Git, Puppet

• Fluent Scripting skills preferably Python OR Shell OR Bash

• Proficient in CI/CD platforms like Jenkins, CircleCI, etc

• Background knowledge of network and security technologies

• Experience in developing and managing APIs, understanding of API infrastructure optimization and security

• Ability to work cross-functionally across multiple business units, such as product development and engineering

• Must be able to collaborate with a global team spread across multiple time zones.

• Passion, drive, energy, a sense of humour and a great attitude!

• Knowledge of AIOps, Application of Machine Learning/Artificial Intelligence in Cloud Infrastructure, Observability or IT Operations.

Additional experience in one or more of the following areas is a big plus

• Development of self-healing infrastructure and applications.

• Understanding of Big data, data analytics theory and application.

• Exposure to Enterprise Business Applications, ITSM frameworks and tools is a big plus.

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Design and build the dashboard UI for IoT security product, our large scalable enterprise web applications

• Develop modular reusable frontend components using Typescript in multiple modern UI framework/libraries

• Create standards, guidance and best practices for UI development

• Partner with other development and business teams to communicate technical specifications.

• Manage the planning, builds, and deployment of code to different environments using modern tools such as git and CI/CD (Gitlab CI,Jenkins, Kubernetes, etc.)

• Micro frontend services development and architecture design

Your Experience

• Must have BS/MS in Computer Science/Engineering with 5+ years frontend development experience with web frameworks, such as React.js, Angular or equivalent military experience

• Must have 3+ years Micro Front End service development experience

• Must have 3+ years Data visualization experience with D3, Highchart, Echart, etc.

• Must have 3+ years to build a reusable component library with Storybook and unit testing.

• Must have solid understanding of HTML, CSS(TailwindCSS), JavaScript, and TypeScript

• Must have good communication skills

• Must have great problem solving skills

• Experience in full stack programming capability

• Experience developing container based applications using tools such as Docker, Kubernetes

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $180,000 - $235,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals.

You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to.

YOUR IMPACT

Provide tailored troubleshooting, configuration guidance, and best practices

Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system.

Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools.

Facilitate the hiring and onboarding process with technical screens, train new hires on technical and soft skills, and enable process and tools knowledge for readiness.

Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides

Travel to customer sites in the event of a critical situation to expedite resolution as required.

YOUR EXPERIENCE

Minimum 7 years of technical customer support experience

Expertise in TCP/IP, LAN/WAN technologies, including routing/switching, BGP, OSPF, EIGRP

Advanced understanding of packet flow across OSI layers

Extensive experience troubleshooting Remote Access VPNs (IPsec, PKI, SSL)

Ability to independently debug complex networks with mixed media and protocols

In-depth knowledge of networking operations (TCP, UDP, SNMP, IPv6, VLSM, CIDR, NAT)

Proficiency with network troubleshooting tools: Wireshark, GNS3

Strong grasp of authentication protocols: LDAP, TACACS+, Radius

Skilled in engaging executive-level stakeholders with clear technical communication

Proven track record of effectively communicating technical concepts to diverse audiences

Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates

The below skills are a plus

Virtualization experience (AWS, Azure, VMWare, OpenStack)

Experience with Windows, MAC OS, and Linux (Debugging, Editing Registries, Plist etc.)

Experience with Python or Shell scripting a plus

BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required

Excellent written and verbal communication skills

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be key in defining technical solutions that secure a customer’s key business imperatives.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' technical validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for network security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Experience

• 3+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
• Outstanding customer communication and problem-solving skills
• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies
• Fluent Polish & proficient English language skills

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be key in defining technical solutions that secure a customer’s key business imperatives.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' technical validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for network security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Your Experience

• 3+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
• Outstanding customer communication and problem-solving skills
• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies
• Fluent Polish & proficient English language skills

All your information will be kept confidential according to EEO guidelines.