Admin jobs at Palo Alto in Netherlands, Amsterdam
Palo Alto Admin Netherlands, North Holland, Amsterdam
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Provide IT procurement, configuration, and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software
Base level understanding of IT infrastructure, including networking, and the ability to build, configure, and support them with the guidance from SMEs
Follow SOP documentation and escalate issues appropriately to higher-level staff
Manage individual workflow and maintain the current ticket queue via the IT ticketing system
Develop and maintain productive and professional relationships with the user base
Plan, coordinate, and support the onsite, online, and hybrid events with IT/AV enabled
Your Experience
Any degree in tech or related discipline, or equivalent military experience
Must have 5 to 10 years of relevant work experience in IT admin roles
Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability, and willingness to learn and cross-train with other IT staff members required
Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity, including 802.11x, PC and Apple hardware, and mobile devices
Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.
Recent involvement in supporting large group events with IT/AV equipment operation
Experience with office space IT Facility design, build, and maintenance support
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Provide IT procurement, configuration, and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software
Base level understanding of IT infrastructure, including networking, and the ability to build, configure, and support them with the guidance from SMEs
Follow SOP documentation and escalate issues appropriately to higher-level staff
Manage individual workflow and maintain the current ticket queue via the IT ticketing system
Develop and maintain productive and professional relationships with the user base
Plan, coordinate, and support the onsite, online, and hybrid events with IT/AV enabled
Your Experience
Any degree in tech or related discipline, or equivalent military experience
Must have 5 to 10 years of relevant work experience in IT admin roles
Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability, and willingness to learn and cross-train with other IT staff members required
Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity, including 802.11x, PC and Apple hardware, and mobile devices
Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.
Recent involvement in supporting large group events with IT/AV equipment operation
Experience with office space IT Facility design, build, and maintenance support
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit
