Retail Production Specialist Na Brand Creative jobs at Nike in United States, Beaverton

WHO YOU’LL WORK WITH

You will joining the North America Partnership Transformation team, supporting our Partner’s

As the Senior, NA PT, Digital CX, you will report directly into the Lead, NA PT Digital CX.

Our mission in the NA Partnership Transformation Digital CX team is to ideate and scale proven consumer experience (CX)

• Support the NA Partner Digital business, on behalf of Partnership Transformation
• Support the ideation & ownership of the external CX digital capabilities across omni-channel retail
• Acts as the subject-matter-expert (SME) of NA PT across current digital capabilities (i.e. UGC, ePDP Excellence, Digital Optimization)
• Partner closely with x-functional Digital stakeholders to deliver against the Digital CX strategy
• Work with non-routine information and develops recommendations for ideas or services

WHAT YOU’LL WORK ON

You’ll be responsible for elevating the Nike consumer experience

• Adopt and adapt digital best practices to win with seasonless initiatives
• Support our initiative to scale ePDP content across must-win FOP’s
• Partner with agencies towards elevating digital optimization (removing friction and increasing Nike’s brand distinction on Partner sites)
• Translate consumer insights into actionable consumer journey experiences
• Foster a test & learn approach, together with MPU PT team, to unlock and optimize digital capabilities
• Results-orientation: set up initiatives for success by ensuring they are focused on the right KPI’s and then help track against them

WHAT YOU BRING

• Bachelor’s degree in Marketing or related field. Will accept any suitable combination of education, experience and training
• 5+ years of Digital CX experience
• An understanding of the sport consumer, shopping behaviour’s, retail journeys and retail trends
• Pre-emptive problem solver, with an ability to assess an issue and develop action steps for resolution
• Able to work as part of a matrix, with an ability to collaborate cross-functionally towards a common goal

WHO YOU’LL WORK WITH

You will partner cross functionally with Assortment Planning, Merchandising Planning, Commercial Planning, Location Planning, Merchandising, Market Place Operations and Brand teams.

*Hiring for multiple roles

You Bring:

· Aminimum of 2 years directly relevant work experience

Ability to concisely present complexin meaningful terms to various audiences

WHAT YOU’LL WORK ON

Partner w/ x-functional partners to identify opportunities and execute in-season x-channel trade activities to maximize full-price sales

Maintain and balance healthy inventory levels w/ optimal Weeks of Supply (WOS) for key consumer x FOP x channel across the fleet

Supports timely and accurate execution in support of New Store Openings

As theyou will assist in leading and inspiring the North America (NA) Digital Platform Operations team in its effort to create unbreakable consumer relationships. You will leverage digital to fuel the next generation Nike Network and frictionless service at scale.

Elevate an integrated digital user experience

• Evolve the digital platform (Nike.net) and its sales applications through various internal and external sources of information such as user’s feedback, ideation sessions and collaboration between geo teams and global partner go to market teams
• Provide services that are integrated with a seamless, intuitive and user-friendly experience
• Engage frequently and in a creative way with the Nike.net users to stay connected and ahead of the game

Enable the Nike seasonal sell-in process through the right information at the right time

• Collaborate with your global counterparts to activate seasonal stories, product, technology and innovation. Produce additional content assets to fill gap(s) and/or to complement the available package
• Work with the Merchandising organization to seasonally release a complete and on time segmented assortment offering
• Attend and observe key seasonal sell-in meetings to maintain a strong connection and to continuously seek for improvements

40%

• Responsible for driving the digital service model for your respective business segment.
• Responsible for incorporating AE/ Retailers needs to drive adoption of the digital platform and the development of digital tools.
• Gather the necessary feedback and work with the Sr Digital Platform Manager on all enhancement requests.
• Initiate and develop strong working relationships with regional, category or account sales leadership teams through regular meetings to understand the nuances of the businesses and how best we can support that business through our platform.
• Represent NA PGTM on select global projects related to Nike.net. This includes being main point of contact to the global project team, scheduling follow-up meetings outside of weekly project meetings if need be, lead UAT for NA and liaison for comms/TM plan for the related project.
• Work with the GTM Sales Ops team on any changes that impact the business. Account closures, terms and condition changes, sales programs, etc.
• Leverage major communications that come from the Transition Manager and ensure that your business segment understands.

Product Triage30%

• Troubleshoot product visibility issues within Prepare Account Offering (PAO) and Nike.net Order applications.
• Work back with Merchandising to resolve upstream product set up issues.
• Log issues through
  NikeNow
  for all technical issues.

20%

• Develop the training model that best supports assigned business segment ensuring that all AE’s are proficient in Nike.net applications.
• Be proactive in driving adoption, individual trainings, tracking usage of new applications and providing follow-up training materials.
• Develop and execute group training sessions.

Inbox Support10%

• Backup to Digital Platform Ops Specialist
• Support the Inbox coverage in triaging all platform issues that come through the platform.
• Log tickets for technical support with our Production Support team through
  NikeNow
  .

WHAT YOU'LL BRING

• Bachelor’s degree in Business, Sales, Ecommerce, Digitalorequivalent combination of education and experience
• 5+ years professional experience
• Demonstrated ability to achieve results in a dynamic environment and to deliver on strategic, tactical and operational levels
• Excellent verbal and written communication skills, including meeting facilitation and presentation skills
• Pro-active problem solver with the ability to assess a challenge and develop action steps for resolution
• Experience with business process improvement methods & project management skills a plus
• Demonstrated a strong customer and services orientated
• Skilled in Microsoft Office (PowerPoint, Excel), experience with SAP and Salesforce.com is a plus

** Hiring for multiple roles

Our WHQ-based Demand & Supply Management (DSM) team is looking for a Lead Assortment Planner focused on optimizing the Jordan Brand business with our Marketplace Partners. In this role, you will play a pivotal role in bringing Jordan Brand’s marketplace vision to life with specific focus on pre-season forecasting, reacting to in-season trends and results analysis. You will establish clear financial plans while partnering with cross functional teammates to create a line grounded in profitability, productivity, and consumer demand. Strong collaboration is a key, working both internally with Jordan/Nike and externally with Partner Accounts. As a Lead Planner, you’ll bring curiosity, a self-starter mentality, influential communication skills, and a strong ability to operate in ambiguous situations. You’ll have phenomenal data storytelling abilities grounded in retail acumen, planning expertise and supported through elevated excel capabilities.

You Bring:

• Bachelor's degree in Business or related field. Will accept any suitable combination of education, experience and training

• 4+ years experience inPlanning/Buying/Saleswith emphasis on retail/wholesale financial planning and analysis

• Proven ability to leverage large amounts of data, identify critical information, analyze, and potentially create new ways of working to develop a recommendation

• Strong ability to influence through compelling communication.

• Able to think critically and understand the potential of a product in the marketplace while identifying gaps to tops-down and bottoms-up financial plan

• Advanced Excel skills

• Travel up to 15% of the time

On any given day you might be developing style-level plans to inform financial plans that will fuel assortments and influence buy and supply decisions while partnering with key stakeholders. You’ll also continuously monitor performance indicators keeping a pulse on the business: analyzing sales results, managing key product forecasts, in season recommendations and sharing actionable insights on risks and opportunities. You will create plans that optimize business health while achieving financial targets. You’ll use strong communication skills with internal/external partners to elicit information, cultivate productive dialogue, verbalize ideas, and align financial plans with an overarching strategy. You’ll enable success by collaborating with multiple cross functional internal teammates and external planning counterparts.

As a technical training FW Program Specialist II on the Bowerman Creation University team (BCU), you will be part of a highly motivated, technically focused learning and development team. We are responsible for foundational footwear education and advancing experiences that aid in accelerating the skills and knowledge of functional roles within the Footwear Product Creation organization. We build and deliver engaging learning experiences that fuel passion for creation and manufacturing expertise. Within our work, we strive to cultivate a dedication to innovation, team, and product excellence. In this role you will provide project coordination support to your programming and content creation teammates. You’ll be engaged in projects to elevate and improve our experiences and operational standard methodologies. In partnership with team leads you will support initiatives to improve accessibility, awareness, and delivery of our training content. You will also be involved in efforts to identify and use opportunities that will make direct and significant impact to elevate the technical footwear expertise within our organization.

WHAT YOU BRING

• Associate’s degree or 2-4 years orequivalent combination of education, experience and or training.

• Proficiency with MIRO and Air Table, whiteboarding and database tools.

• Adobe LMS and Articulate Rise360 experience is a plus.

• Proficiency with Adobe Creative Suite programs. (InDesign, Illustrator, Premier)

• Strong communication and presentation skills.

• Strong project management skills, ability to prioritize, and deliver outcomes.

• Ability to manage and adapt to changing priorities quickly.

• Excellent analytical and organizational skills.

• Demonstrated ability to research and resolve problems and initiative to identify and address needs.

• Dynamic self-starter and strong results orientation.

WHAT YOU WILL WORK ON

In your day-to-day work you will collaborate with your teammates and technical subject matter experts to support creation and facilitation of new and existing training programs and plans based on technical priorities and needs. You will play a supporting role in launching new technical training courses and experiences created by the team, including instructor-led classroom, eLearning, virtual, and immersion training. The goal is to aid our Footwear learners in acquiring knowledge, skills, and proficiencies in an effective and engaging manner that best supports organizational and business objectives.

• Help prepare, deliver, and assess class learning experiences.

• Support instructional exercises and activities in classes and programs.

• Support developing criteria for evaluating effectiveness of training and developing plans for the required updates.

• Responsible for taking action to update and improve content and experiences with oversight from team leads.

• Help develop and maintain supplemental learning tools and resources as needed (checklists, one-pagers, user guides, etc.) for targeted audiences that aid in the understanding of technical subjects.

• Manage and maintain project plans, related documentation, and program playbooks.

• Create instructions, schedules and develop dashboards that highlight critical programming landmarks for the team and partners.

• Document meeting decisions and next steps. Share the recaps with teammates and SMEs.

• Track project progression through to completion with on-time and continuous communication with project sponsors, teammates, and stakeholders.

• Support continuous development and execution of operational best practices.

• Research, evaluate and make recommendations of digital tools and platforms that will enhance, elevate, and modernize our training content and delivery methods.

• Manage inventory and supplies for classroom and program training needs.

• Ensure a diversity and inclusion lens across all learning content and approaches.

The Sr Omni Channel Services Specialist is responsible for providing relevant and accurate data, highlighting risks and opportunities to ensure the delivery target and implementing process improvement solution.

• Bachelor’s degree and 2+ years of relevant work experience within Supply Chain and customer service.

• Strong data analysis and communication skill.

• Proficient in writing and speaking English.

• Proficient in Microsoft Office and order management software.

• Excellent communication and problem-solving skills.

WHAT YOU’LL WORK ON

You will build the seasonal strategic delivery plan using order information and inbound flow on a weekly, monthly, and seasonally timeline.

• Collaborate as a team with planning and Nike squads to build the seasonal forecast and landing on monthly/seasonal goals.

• Ensure quality, timely and relevant information to monitor and improve performance KPIs to maximize service & drive business decisions with business partners and identify and provide initiatives that drive continuous process improvement through the integrated Supply Chain.

• Provide directions to the Distribution Center to hit targets caring services and costs and conduct weekly and monthly meetings with Nike Squads and Customers, driving and improving operations KPIs relevant to stores such as launches, fill rate, and coverage.

WHO YOU’LL WORK WITH

You will report to the MSC Manager, while cross functionally working with our Nike Marketplace Partners such as Planning, Merchandising, Finance, Logistics and Distribution Center.

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