Implementation Architect jobs at Nice in United States, Atlanta

How will you make an impact?

• Based on a customer’s technical and operational requirements and data sources, creating a design that maps the customer’s data into our enterprise cloud solution (Azure), including correlation, filtering, access control, performance, and user preferences.
• Configuring, testing, and verifying your design with closely-coupled integration to your customers’ criminal justice information. Working closely with the project management and value realization teams to lead the customer through a digital transformation of their organization.
• Work effectively with staff in all areas of the business, escalating when appropriate to management and/or other stakeholders. Consider technical and commercial relationships with end-users, partners and service providers.

Have you got what it takes?

• Experience in configuring and testing web-based software provided as a service
• Experience with scripting in Linqpad, Powershell or similar
• Experience with basic querying of databases (Microsoft SQL) and Elastic Search
• Experience in data migration and/or transformation
• Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
• Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
• Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
• Excellent written and spoken English
• Good listener, able to identify and validate assumptions
• Able to use effective questioning to confirm understanding of a customer problem or request and then provide help to solve it
• Capable of technical conversations with IT, and able to explain the outcome and impact to non-IT people.
• Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
• Time-management to prioritize and switch between varied tasks
• Focused and calm under pressure and with customers
• Careful record keeping
• Able to use initiative and to work effectively both independently and as part of a team
• Be able to obtain security clearances (CJIS), US citizen or permanent resident.
• Bachelors degree or Masters Degree is preferred

Individual

How will you make an impact?

• Based on a customer’s technical and operational requirements and data sources, creating a design that maps the customer’s data into our enterprise cloud solution (Azure), including correlation, filtering, access control, performance, and user preferences.
• Configuring, testing, and verifying your design with closely-coupled integration to your customers’ criminal justice information. Working closely with the project management and value realization teams to lead the customer through a digital transformation of their organization.
• Work effectively with staff in all areas of the business, escalating when appropriate to management and/or other stakeholders. Consider technical and commercial relationships with end-users, partners and service providers.

Have you got what it takes?

• Experience in configuring and testing web-based software provided as a service
• Experience with scripting in Linqpad, Powershell or similar
• Experience with basic querying of databases (Microsoft SQL) and Elastic Search
• Experience in data migration and/or transformation
• Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
• Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
• Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
• Excellent written and spoken English
• Good listener, able to identify and validate assumptions
• Able to use effective questioning to confirm understanding of a customer problem or request and then provide help to solve it
• Capable of technical conversations with IT, and able to explain the outcome and impact to non-IT people.
• Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
• Time-management to prioritize and switch between varied tasks
• Focused and calm under pressure and with customers
• Careful record keeping
• Able to use initiative and to work effectively both independently and as part of a team
• Be able to obtain security clearances (CJIS), US citizen or permanent resident.
• Bachelors degree or Masters Degree is preferred

Individual

How will you make an impact?

• Based on a customer’s technical and operational requirements and data sources, creating a design that maps the customer’s data into our enterprise cloud solution (Azure), including correlation, filtering, access control, performance, and user preferences.
• Configuring, testing, and verifying your design with closely-coupled integration to your customers’ criminal justice information. Working closely with the project management and value realization teams to lead the customer through a digital transformation of their organization.
• Work effectively with staff in all areas of the business, escalating when appropriate to management and/or other stakeholders. Consider technical and commercial relationships with end-users, partners and service providers.

Have you got what it takes?

• Experience in configuring and testing web-based software provided as a service
• Experience with scripting in Linqpad, Powershell or similar
• Experience with basic querying of databases (Microsoft SQL) and Elastic Search
• Experience in data migration and/or transformation
• Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
• Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
• Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
• Excellent written and spoken English
• Good listener, able to identify and validate assumptions
• Able to use effective questioning to confirm understanding of a customer problem or request and then provide help to solve it
• Capable of technical conversations with IT, and able to explain the outcome and impact to non-IT people.
• Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
• Time-management to prioritize and switch between varied tasks
• Focused and calm under pressure and with customers
• Careful record keeping
• Able to use initiative and to work effectively both independently and as part of a team
• Be able to obtain security clearances (CJIS), US citizen or permanent resident.
• Bachelors degree or Masters Degree is preferred

Individual

How will you make an impact?

• Based on a customer’s technical and operational requirements and data sources, creating a design that maps the customer’s data into our enterprise cloud solution (Azure), including correlation, filtering, access control, performance, and user preferences.
• Configuring, testing, and verifying your design with closely-coupled integration to your customers’ criminal justice information. Working closely with the project management and value realization teams to lead the customer through a digital transformation of their organization.
• Work effectively with staff in all areas of the business, escalating when appropriate to management and/or other stakeholders. Consider technical and commercial relationships with end-users, partners and service providers.

Have you got what it takes?

• Experience in configuring and testing web-based software provided as a service
• Experience with scripting in Linqpad, Powershell or similar
• Experience with basic querying of databases (Microsoft SQL) and Elastic Search
• Experience in data migration and/or transformation
• Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
• Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
• Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
• Excellent written and spoken English
• Good listener, able to identify and validate assumptions
• Able to use effective questioning to confirm understanding of a customer problem or request and then provide help to solve it
• Capable of technical conversations with IT, and able to explain the outcome and impact to non-IT people.
• Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
• Time-management to prioritize and switch between varied tasks
• Focused and calm under pressure and with customers
• Careful record keeping
• Able to use initiative and to work effectively both independently and as part of a team
• Be able to obtain security clearances (CJIS), US citizen or permanent resident.
• Bachelors degree or Masters Degree is preferred

Individual

We are seeking a highly motivated and experienced
Cloud Implementation Managerto oversee and drive the successful deployment of cloud solutions for our clients. The ideal candidate will have a strong technical background, excellent leadership capabilities, and a drive for establishing effective processes within the team. You will guide a team of cloud engineers and architects, ensuring timely and efficient implementation of scalable, secure, and robust cloud environments that align with business and customer requirements.

With over 3,000 customers and nearly 40 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors, defenders and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster.

How will you make an impact?

• Leading, mentoring, and managing a team of cloud engineers and architects to deliver high-quality cloud solutions.
• Fostering collaboration and knowledge-sharing within the team to drive innovation and operational excellence.
• Developing a culture of process, documentation, and verification, from design specifications to test and support hand-over, tailored to each customer’s environment from common templates.
• Overseeing the design, execution, and verification of customer cloud deployment projects.
• Collaborating with stakeholders to define project requirements, deliverables, and success criteria.
• Designing and implementing solutions on cloud platforms such as AWS, Azure, or Google Cloud.
• Ability to drive and control data migration and translation at scale.
• Staying updated with the latest advancements in cloud technologies and tools.
• Ensuring your team delivers client satisfaction by implementing solutions that exceed expectations.
• Providing post-implementation hand-over, support and training as needed.
• Supporting pre-sales activities as needed.

Have you got what it takes?

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud solutions, including at least 2 years in a leadership or management role.
• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of networking, security, and compliance in cloud environments.
• Hands-on experience with tools such as Elastic Search and SQL.
• Strong problem-solving skills with a focus on delivering results in a fast-paced environment.
• Excellent communication, organizational, and interpersonal skills.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Azure Administrator, or Google Cloud Professional Architect.
• Experience with Agile methodologies and project management tools (e.g., Jira, Trello).

VP of Cloud Services
Manager