Senior Problem Manager jobs at Nice in Philippines, Manila
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Carefully reviews and reconciles large-scale, complex carrier invoices to ensure accurate payments. Tracks rates and discounts based on contracts with third-party carriers for accurate billing. Collaborates with Provisioning and Network...
Coordinate day-to-day operational procedures for projects. Provide analytical and technical support to Project Manager and clients with minimal supervision. Coordinate activities, resources, equipment, and information. Maintain project records, lists, or...
Serve as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and ongoing customer education. Collaborate with Sales and Sales Engineering to align on...
Coordinate day-to-day operational procedures for projects. Provide analytical and technical support to Project Manager and clients with minimal supervision. Coordinate activities, resources, equipment, and information. Maintain project records, lists, or...
Manage the Problem Management queue to address underlying causes of incidents and drive service availability improvement. Keep stakeholders informed through timely written and verbal communications. Conduct technical research and analyze...
Manage the marketing technology stack, including vendor and contract management, user onboarding, and data flow setup. Lead the integration process and strategy for the tech stack, promoting the benefits of...
Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NICE products and services. Foster Strategic Relationships: Build strong, collaborative relationships...
Carefully reviews and reconciles large-scale, complex carrier invoices to ensure accurate payments. Tracks rates and discounts based on contracts with third-party carriers for accurate billing. Collaborates with Provisioning and Network...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Senior Problem Manager opportunities at Nice in Philippines, Manila. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.