Business Project Manager Actimize- Sales Enablement/partner Operations jobs at Nice in India, Pune

Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

How will you make an impact?

• You will be responsible for the Sales Strategy for our Fraud Prevention LOB in the EMEA and APAC region and drive the Fraud Prevention business, pipeline and booking.
• Function as the Fraud Prevention SME for the Actimize Direct Sales team as well as our Customers and Prospects
• Liaise with internal Actimize teams (Product, services, SMEs) to identify industry trends, identify new offerings and align sales strategy/sales campaigns.
• Understand the market and our customer’s focus and needs to drive the Actimize Fraud Prevention Strategy for the EMEA and APAC
• Identify strategic sales initiatives based on current and future technology needs
• Deliver technical Fraud Prevention sales presentations to executive levels of organizations and assist in the preparation of formal proposals and responses.
• This role will involve 25% of travelling.

Have you got what it takes?

• 10+ years of Experience in Financial Services, Fraud Prevention sales or at a Financial Institution, Software Vendor or industry consulting roles in the Fraud Prevention space
• Experience in selling or implementing enterprise Fraud Prevention application software solutions (application plus services). Ideally payment processing solutions to compliance/operational risk departments in the brokerage/banking/insurance industries.
• Experience selling complex software with a long sales cycle
• Ability to position the Company, its products and services in the marketplace vis-à-vis competitor.
• Fraud Prevention certifications a plus
• Familiar with revenue recognition
• Contract negotiation skills and experience
• Excellent communication (written/presentation) and interpersonal skills
• Proactive and customer-focused
• Experience selling or implementing AML/Fraud products is a plus

You will have an advantage if you also have:

• Strong communication skills
• Fraud Prevention certifications
• Previous Enterprise Software sales or implementation background in Fraud Prevention.

Reporting into:Vice President, Solution SalesRole Type:Individual Contributor

Have you got what it takes?

• Coordinating sprint stories with team resources to ensure QA commitments are fully achievable
• Hands-on functional and front-end manual test case design and execution.
• Enhance existing Automation test suite using Python programming
• Good understanding of automation
• Design test scenarios and perform test review and provide test reports
• Reviewing Test cases and automation code for other QA team members
• Monitoring daily regression builds to ensure quality of code is consistently maintained.
• Contributing to product design to ensure testability and robustness of products and features.
• Working closely with QA team and Developers to deliver high quality releases for production.
• Strong problem-solving skills and ability to troubleshoot application and environment issues
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools

Qualifications:

• Degree in Computer Science, IT Engineering / MCA / MCM / MCS
• Upto 12 + years of experience working in software Industry as a QA engineer (Manual + Automation) with at least 4 years of QA Automation experience
• Hands on experience in implementing Automation
• Hands on experience in POM framework design and development for QA automation using Python /Java (Windows / Linux environment)
• Experience with API automation tools like Postman.
• Experience with basic Database environments (MongoDB / MySQL / PostgreSQL)
• A comprehensive familiarity and proven experience in OOP.
• Good understanding of Java or Python
• Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and Artifactory
• Familiarity and/or experience with public cloud infrastructure and technologies such as Amazon Web Services (AWS), Google Cloud Engine, or Azure
• Experience working on Actimize solutions or Fraud Detection product will be an added advantage
• Experience testing with Fraud Rules Engines will be an added advantage
• Experience testing with Workflow/profile/policies will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, along with your work you will have additional responsibilities of team work(scrum, planning etc). You will also get an opportunity to groom other junior team members and plan their work.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Backend Development
• .Netcore 8.0, .net, C#
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Unit Test case writing – NUnit
• Performance metrics
• Database Knowledge
• MSSQL – Relational DB basics, joins, indexing, SP
• MongoDB – Understanding NoSQL schemas, queries(good to have)
• AWS Intermediate
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Experience with CI/CD & Jenkins, Artifactory
• Experience in GenAI and AI powered tool
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Holds very good attitude and take the accountability of the work
• Ability to work independently and collaboratively

Good to Have:

• Experience in financial markets compliance domain
• Experience in Big-Data
• Shell Scripting knowledge

Qualifications:

• BS/MS in CS or equivalent degree
• 9+ years of experience in R&D engineering (.NetCore, Blazer, Azure, MSSQL, Specflow)

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, you'll have the chance to learn from experienced engineers while gradually taking on more complex tasks.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

4-8 years of experience

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Responsive Design – Using Flexbox/Grid and frameworks like Bootstrap or Tailwind
• Backend Development
• Node.js – Core concepts (event loop, async programming)
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Database Knowledge
• MongoDB – Understanding NoSQL schemas, queries
• MySQL/PostgreSQL – Relational DB basics, joins, indexing
• AWS Basics
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Good to Have:

• Experience with CI/CD & Jenkins, Artifactory
• Experience in financial markets compliance domain

Qualifications:

• BS/MS in CS or equivalent degree
• 4-8 years of experience in R&D engineering (Node, AWS, Data Base)

Manager

You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology.

As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars.

• Implementing, configuring custom changes, and deploying new Application release upgrades
• Setup new environments & deploying solutions.
• Building proactive Monitoring & alerting service.
• Automation using ansible, python, Perl scripting.
• Setup & securing new Application instances
• Change management, Building deployment and rollback plans and procedures
• Creating and maintaining knowledge base for various technical resolutions
• Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
• Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
• AWS troubleshooting support
• Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments.
• Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents).
• Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible.
• Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale.
• Drive customer communication during critical events.
• Provide on-call off hour support and flexible to work in 24*7 shift environment

• 2+ years of relevant experience
• Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
• Strong problem solving, analytical and communication skills
• Exposure in handling complex application performance issues
• Exposure to APM tools like AppDynamics, Dynatrace
• Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
• Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
• Excellent Troubleshooting skills
• OS level knowledge (Windows or Linux)
• Database skills ( SQL ,Oracle or Postgres / Casandra)
• Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere)
• Ability to identify the underlying root cause of performance issues & mitigate bottlenecks
• Good understanding on Networking , Load balancers
• Good communication both written and verbal
• Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
• Experience in working with tools like OpsGenie, Nagios, Rundeck,
• Good understanding in Kubernetes.
• Cloud / Application level Security experience
• Experience in Banking & Financial domain
• Has worked in an Agile / Sprint development model.

Tech Manager
Individual Contributor

How will you make an impact?

• Excellent skills in managing customer relationship
• Facilitate regular meetings with Customers to review support activities, capture changes to customer solution and provide guidance/recommendations based on trends
• Establish relationships and maintain effective communication with key members of customers’ technical team including management team.
• Partner with various internal teams including (but not limited to) AppOps, Customer Support, Cloud Services, Professional Services, System and Infrastructure Engineers, DevOps, Sales Engineers, Account Management, CS TAMs, Product Management and R&D, to provide the customer with an excellent Onboarding and Change Management experience.
• Responsible for creating, managing and improving the internal delivery and Program management processes, workflows and documentations for our Cloud Application Operations (AppOps) team.
• Rollout and implement Program management methodology across all AppOps projects
• Manage, coordinate and develop activities related to AppOps Program Management throughout the project lifecycle, such as Project planning, Resource planning, Project kick off, Activity management, Delivery execution, Project schedule, Risk & Issue management, Priority management, Tracking and Closure of Cloud AppOps projects.
• Build and maintain a program-level plan including all inflight and pipeline projects (master plan).
• Pipeline management – work with Sales, PS and Cloud Services to identify and track all projects in pipeline (new customer onboarding, future upgrades, product enhancements).
• Manage multiple workstreams and govern them as a Program ensuring all Project and its associated activities are tracked effectively until closure.
• Responsible for resource planning and forecasting on a project as well as a program level, identify and handle resource constraints, including future resource demand and gaps.
• Ensure project deliverables are production-ready and meet all the Quality requirements (Testing Sign Off) and Deployment pre-requisites (deployment automation, deployment verification checklist, monitoring, etc)
• Ensure all PS to CS & AppOps Handovers are completed after go-live in accordance with specified procedure and guidelines.
• Identify any contractual obligations with the customer (Reporting, Monitoring, SLAs, etc) and work with the AppOps Manager to ensure full adherence and fulfillment.
• Quality management – continually measure the quality of all AppOps delivery activities and ensure the desired quality is achieved. Take corrective actions when necessary.
• Change Control – capture, evaluate and approve, reject or defer any requests to change the approved baseline of a project
• Determine need for and impact of changes in scope of project and make recommendation based on determinations. Revise scope within established guidelines / policies as appropriate.
• Ensure Configuration Management best practices and processes are implemented across all AppOps projects and production systems.

Have you got what it takes?

• 7+ years of Program Management / Customer Success Management experience; preferably with cloud along with Application / Infra management
• Bachelor's degree in Information Systems Management or Business
• Excellent organizational skills including attention to details, time management, and multi-tasking skills.
• Proven working experience in project management in the Information Technology industry.
• Knowledge and understanding of project management principles and methodologies.
• Ability to work on multiple projects simultaneously.
• Excellent written, oral, and interpersonal communication skills.
• Prior experience in networking, infrastructure or Application support would be added advantage
• Self-driven and motivated to learn. Takes ownership and accountability.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.

Reporting into:Tech Manager

Role Type:Individual Contributor

You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology.

As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars.

• Implementing, configuring custom changes, and deploying new Application release upgrades
• Setup new environments & deploying solutions.
• Building proactive Monitoring & alerting service.
• Automation using ansible, python, Perl scripting.
• Setup & securing new Application instances
• Change management, Building deployment and rollback plans and procedures
• Creating and maintaining knowledge base for various technical resolutions
• Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
• Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
• AWS troubleshooting support
• Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments.
• Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents).
• Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible.
• Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale.
• Drive customer communication during critical events.
• Provide on-call off hour support and flexible to work in 24*7 shift environment

• 4-8 years of relevant experience
• Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
• Strong problem solving, analytical and communication skills
• Exposure in handling complex application performance issues
• Exposure to APM tools like AppDynamics, Dynatrace
• Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
• Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
• Excellent Troubleshooting skills
• OS level knowledge (Windows or Linux)
• Database skills ( SQL ,Oracle or Postgres / Casandra)
• Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere)
• Ability to identify the underlying root cause of performance issues & mitigate bottlenecks
• Good understanding on Networking , Load balancers
• Good communication both written and verbal
• Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
• Experience in working with tools like OpsGenie, Nagios, Rundeck,
• Good understanding in Kubernetes.
• Cloud / Application level Security experience
• Experience in Banking & Financial domain
• Has worked in an Agile / Sprint development model.

Tech Manager
Individual Contributor