Senior Application Delivery Consultant jobs at Mongodb in India, Bengaluru

• 7+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role.
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

• Assist in the development, testing, and deployment of Java-based applications using Spring Boot
• Write clean, maintainable code following standard software development principles
• Constantly learning and open to adopting new technologies and approaches on projects as they evolve, especially those relating to GenAI advancements
• Participates as a software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB
• Follow existing best practice migration playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project
• Take direction from the technical lead and project manager on projects, raising identified challenges and potential solutions to the team when applicable
• Be prepared to change project direction if customer or account team priorities change

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 1-3 years of experience working as a JAVA software developer
• Good understanding of Java fundamentals and object-oriented programming
• Experience (academic projects, internships, or personal work) with Spring Boot
• Strong proficiency in Java
• Strong experience in building applications that interact with relational databases using SQL
• History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control

• Exposure to building REST APIs with Spring Boot
• Basic understanding of microservices concepts
• Familiarity with tools like Postman, IntelliJ IDEA, and Maven/Gradle
• Exposure to other languages or technologies like Python or JavaScript
• Understanding of ORM tools like Hibernate or JPA (even through coursework or self-study)
• Extra bonus skills (if missing, we will provide rapid onboarding enablement on these)
• Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs
• Practical experience of using MongoDB

• Be a part of and mentor agile teams as a senior developer, focusing on end-to-end migration of enterprise-grade Java applications using SQL-based databases to modern, cloud-based MongoDB architectures
• Pioneer the use of GenAI technologies to overcome complex migration challenges, bringing creativity to adopt the latest tools and approaches for each unique project
• Analyze existing SQL-based architectures, including extensive work with stored procedures, system design, and enterprise integration, and design optimal solutions to modernize and streamline applications
• Collaborate with stakeholders across technical and business units, serving as a strategic advisor for enterprise clients
• Guide and mentor junior team members, providing direction and fostering a collaborative team environment
• Showcase advanced debugging skills, identifying and resolving technical issues promptly, even in high-stakes environments

• 7-10 years of software development experience, with strong proficiency in Java, including multithreading, AOP, and enterprise-grade frameworks such as Spring Boot and/or Quarkus.
• Previous direct exposure to enterprise grade systems is a must
• Expertise in relational databases, particularly in SQL, stored procedures, and ORM tools like JPA and Hibernate
• Extensive experience with system design, microservices architectures, and Domain-Driven Design approaches
• Demonstrated history of delivering high-cadence applications through Agile methodologies, TDD, CI/CD pipelines, and Git version control
• Excellent skills in stakeholder management, with proven success leading teams and collaborating cross-functionally
• Familiarity with Python and JavaScript (Node.js) is a plus

• Prior experience with MongoDB and cloud platforms such as AWS, Azure, or GCP
• Knowledge of containerization and orchestration tools like Docker and Kubernetes
• Hands-on experience with GenAI technologies (e.g., OpenAI API, GPT models) and the ability to innovate new use cases within migration projects

• Strong team leadership and stakeholder engagement skills, with the ability to articulate technical solutions to non-technical audiences
• Exceptional problem-solving and debugging skills, applying creativity to complex challenges and GenAI innovations
• Adaptability and openness to evolving project needs, aligning with the latest industry trends and best practices

• Ideally 8 - 11 years of related experience in a customer facing role, minimum 3 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology

• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership.
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.
• Relational Migrator: Learn to migrate from relational databases seamlessly.

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms.
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding.
• Client Interaction: Develop strategies for discovery and objection handling.

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.

Requisition ID - 425128

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• Stay at the forefront of the industry by staying abreast of the latest GenAI advancements and leveraging cutting-edge developments to fulfill migration projects
• Innovate new development processes, technologies, and project approaches as they evolve, especially from emerging GenAI capabilities
• Participates as the lead software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB
• Expand migration playbooks where applicable and invigorate the team to be prepared to innovate, filling in gaps with creative solutions to solve challenges on each specific project, using experience to prioritise the best ideas
• Actively drive the technical part of sprint grooming, planning, and showcases alongside the project manager, providing ideas, suggestions and guidance to the rest of the team
• Provide technical direction to the team and partner with the project manager on projects to drive them to a successful conclusion. This includes managing technical challenges and risks and identifying mitigation strategies
• Study the current state of each legacy application, the desired target state outlined by the customer, and drive the technical planning, design and solution to get from source state to target state on each project
• Be prepared to change direction on projects, if customer or account team priorities change, and act in a way that brings the rest of the team with you on this direction change
• Face-off to lead technical personnel on the customer side to resolve issues and identify solutions

• 10+ years of experience working as a software developer, with 3+ years of experience as a technical lead
• Strong proficiency in Java
• Some experience and knowledge of Python or JavaScript/Node.js
• Strong experience in building applications that interact with relational databases using SQL
• Some experience of Enterprise Java (J2EE / JavaEE / Spring) application architectures
• History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control
• Proven experience in leading software/application development projects
• Able to provide technical direction and authority to the whole delivery team (to developers, the project manager and other customer and executive stakeholders)
• Strong written, verbal and presentation skills when collaborating with team members and external stakeholders within the wider MongoDB organization and the customer’s organization
• Strong strategic thinking capabilities to understand and align technical work with business goals
• Ability to travel and work on customer sites for a number of continuous weeks

• Working knowledge of microservices architectures and Domain-Driven Design approaches
• Some experience and knowledge of ORMs like Hibernate or JPA

Extra bonus skills (if missing, we will provide rapid onboarding enablement on these)

• Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs
• Practical experience of using MongoDB

**MongoDB is an equal opportunities employer**Req ID - 425326

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly, and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

• BA/BS required
• 8+ years of field experience in quota-carrying experience in a fast-paced and competitive market with a focus on growth business (Upsell & Cross-sell)
• 10+ years of SaaS sales experience.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, DevOps, and open-source technology is a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products

**MongoDB is an equal opportunities employer.**