Senior Sales Operations Analyst jobs at Mongodb in Brazil, São Paulo

As a Senior Sales Strategy & Planning Analyst, you will:

• Drive the analytical cadence of our business, including quarterly business reviews and organizational deep dives
• Collaborate closely with Senior Sales leadership to conduct market and segment-specific analyses, uncovering actionable insights
• Conceptualize and pilot new programs to test the effectiveness of various sales roles / comp plans
• Establish trust with key stakeholders in sales leadership and our cross-functional partners (including, but not limited to, Finance, Operations, Compensation, HR, Recruiting)
• Become an expert in understanding our Acquisition & Growth sales motions and support our go-to-market initiatives and strategies
• Think critically to navigate ambiguous situations, problem solve and provide recommendations to your team and leadership
• Continuously assess business performance, drive diagnostics and deliver data-driven recommendations on ways to improve, grow and scale

• Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 3+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics
• Effective communicator who can break down convoluted technical concepts into simple business vernacular
• Experience in a business partner role and/or managing executive relationships
• Experience with quarterly planning, forecasting and reporting
• A self-starter who is not afraid to share new ideas or disrupt current processes to improve business operating rhythm
• Naturally curious – you’re excited by learning new things and often look for ways to innovate and develop
• Ability to write SQL queries to extract data needed for analysis
• You are a spreadsheet wizard with the ability to manipulate and analyze data
• Experience with at least one major business intelligence tool (Tableau, CRM Analytics, Google Data Studio, Looker)
• You can navigate your way around Salesforce with relative ease, CRM Analytics experience is a plus
• Fluent in English, proficient in Portuguese and/or Spanish required
• Located in Sao Paulo, preferred

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Work with various BI tools, develop analytics frameworks and see how data is used to drive business outcomes
• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Establish a strong network of peers and mentors
• Gain insight into a $60b+ technology industry that is rapidly transforming

• Collaborate closely with various stakeholders to understand their data needs and requirements
• Undertake project management responsibilities to effectively plan, organize, and oversee data analysis projects
• Provide dedicated support to team members and stakeholders, aiding in resolving data-related inquiries and challenges
• Build tools to put data in the hands of our GTM teams to allow them to make data driven decisions and increase their productivity
• Create our reporting frameworks that allow senior leadership to make data-driven decisions about the business
• Partner with executive business stakeholders across the company to give them data driven insights into the performance of the sales organization
• Lead and conduct ad hoc analyses and effectively communicate findings to non-technical audiences
• Review, update, and audit key sales-facing dashboards that track pipeline, productivity, attainment, and other key metrics
• Work with the centralized data architecture team to build schemas that help measure critical business metrics for sales

• 5+ years of work experience, ideally in a quantitative role
• SQL experience
• Dashboarding Experience using CRM Analytics and Tableau
• Ability to communicate efficiently and effectively with senior stakeholders
• Hands-on experience on working with large datasets to do analysis to find issues and quantify impact
• Knowledgeable of Google Sheets and/or Microsoft Excel
• Experience with Salesforce reports & dashboards preferred

This role will be based remotely in Brazil.

• Leverage technologies, tools, and data to measure and demonstrate success
• Analyze extensive marketing data and omni-channel interactions to make recommendations on optimal marketing mixes and ideal customer journeys
• Partner with regional Marketing leadership to assist with Monthly and Quarterly Business Reviews for sales stakeholders, providing data and fostering strategic discussions and improvements
• Lead analytical deep dives to understand Regional funnel drivers and opportunities for marketing performance improvement, including, but not limited to, regional analysis, MKT program ROI, and funnel analysis. Identify areas of opportunity and propose innovation and iterations
• Collaborate with internal marketing teams to understand pain points, providing data-driven insights and guidance
• Manage data-related quality, accuracy, and availability of our dashboards and reports
• Manage roadmaps, projects, stakeholders' needs, and prioritization in line with the company and Marketing strategies
• Serve as a key resource for standard metrics, methodologies, processes, and domain knowledge for the marketing organization
• Collaborate closely with Marketing Operations (MOPS) and Sales Operations (SOPS) leads to prioritize and execute strategic projects aligned with MongoDB's go-to-market goals
• Lead the implementation of new analytical reports, including creating how-to guides and enablement materials post-launch
• Identify and manage tasks, issues, risks, and action items effectively

• 4-7 years of hands-on experience in marketing analytics, business intelligence, or operations
• Strong analytical skills and fluency in tools such as Excel, Eloqua/Marketo, Salesforce, Google Analytics, and Tableau
• Excellent organizational, project management, and communication skills
• Ability to thrive in the fast-paced, tech industry environment
• Proven success in collaborating with cross-team stakeholders
• Project management and prioritization skills

• Experience with advanced database segmentation
• Experience with ideation and creating experiments
• Previous experience in B2B software industry
• Proficiency in SQL or NoSQL