Senior Technical Support Specialist jobs at Monday in United States, New York
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New York
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12 jobs found
21.01.2025
M
Monday Senior Technical Support Specialist United States, New York, New York
Act as a primary point of contact to client facing teams, resolve/escalate tickets. Coach and support team members. Initiate and lead projects/initiatives driving process improvements. Resolve/elevate all internal system-related issues,...
Collaborate with the Enterprise segment Leaders to drive data-influenced decisions and segment strategy. Drive cross-departmental growth initiatives to support long-term vision of the segment. Lead Monthly and Quarterly Business Reviews,...
Record accurate data and updates so that management can remain up to date with the collection efforts and assist with forecasting. Manage an Accounts Receivable Balance and continuously strive for...
Collaborate with the Mid-Market segment Leaders to drive data-influenced decisions and segment strategy. Drive cross-departmental growth initiatives to support long-term vision of the segment. Lead Monthly and Quarterly Business Reviews,...
Act as a primary point of contact for sales, customer success, and partners. Resolve/elevate all internal system-related issues, such as Salesforce. Create processes/policies where applicable. Document and maintain all processes...
Manage end-to-end (E2E) hiring processes. Plan, initiate, and execute the recruitment workflow. Conduct screening calls, in depth interviews via phone call, video call, and in-person. Partner with hiring managers to...
Develop and execute the partner marketing strategy for NAM, with a focus on driving partner pipeline and revenue through key partners including Solution Partners, Distribution Partners and Cloud Partners. Manage...
Act as a primary point of contact to client facing teams, resolve/escalate tickets. Coach and support team members. Initiate and lead projects/initiatives driving process improvements. Resolve/elevate all internal system-related issues,...
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