Customer Experience Retention Specialist jobs at Monday in United States, New York
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14 jobs found
30.03.2025
M
Monday Customer Experience Retention Specialist United States, New York, New York
Day-to-day includes supporting the field (ad hoc requests, report builds, etc), identifying process inefficiencies and helping define solutions, collaborating with cross-functionals and helping deliver on projects. Develop and implement strategies...
Drive Retention Initiatives : Actively engage with customers to help them achieve their goals and maximize the value they derive from monday.com. Leverage Insights : Use machine learning models, predictive...
Act as a primary point of contact to client facing teams, resolve/escalate tickets. Coach and support team members. Initiate and lead projects/initiatives driving process improvements. Resolve/elevate all internal system-related issues,...
Develop and maintain multiple strong, long-lasting relationships with key stakeholders at Fortune 100 accounts, establishing powerful executive sponsors and product champions across the business. Ability to identify and effectively engage...
Record accurate data and updates so that management can remain up to date with the collection efforts and assist with forecasting. Manage an Accounts Receivable Balance and continuously strive for...
You will drive the day-to-day execution to exceed the business retention and growth targets of . Create and identify strategies to proactively address risks and opportunities related to adoption, engagement,...
Champion monday.com Customer Advocacy Programs: You'll be the driving force behind our advocacy initiatives, such as our customer advisory board. You'll build relationships with passionate customers and empower them to...
Day-to-day includes supporting the field (ad hoc requests, report builds, etc), identifying process inefficiencies and helping define solutions, collaborating with cross-functionals and helping deliver on projects. Develop and implement strategies...
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