Customer Experience Retention Specialist jobs at Monday in United States, New York
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United States
New York
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9 jobs found
05.07.2025
M
Monday Scale Customer Success Manager United States, New York, New York
Act as a reactive CSM supporting internal stakeholders (AMs, CSMs) and customers focusing on risk mitigation and growth. Follow the Scale practices and strategy for each customer based on data...
Act as a reactive CSM supporting internal stakeholders (AMs, CSMs) and customers focusing on risk mitigation and growth. Follow the Scale practices and strategy for each customer based on data...
Deliver Exceptional Customer Support and Drive Retention: Engage with customers through both inbound tickets and targeted outreach across chat, email, phone calls and video . You’ll balance effective, high-quality service...
Act as a primary point of contact to sales, customer success, and partners. Resolve/elevate all internal system-related issues, such as Salesforce. Create processes/policies where applicable. Document and maintain all processes...
Understand the customer's needs, and establish monday.com platform as the best solution that solves the customer's challenges. Leverage deep product knowledge to lead the technical aspect in large and complex...
Lead the strategic development of GTM initiatives for Elevate, focusing on driving sales enablement, customer engagement, and measurable business outcomes. Collaborate with Sales and Customer Success teams to align Elevate...
Proactively own and implement the region-specific marketing plan for customer acquisition and expansion. All about the customer: focused on understanding what really creates value for the customer and aligning the...
Act as a reactive CSM supporting internal stakeholders (AMs, CSMs) and customers focusing on risk mitigation and growth. Follow the Scale practices and strategy for each customer based on data...
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