Enterprise Sales Development Representative jobs at Monday in Israel, Tel Aviv-yafo

What You’ll Be Doing

• Drive growth through upsell and cross-sell across your account portfolio
• Build and maintain strong relationships with key stakeholders and decision-makers
• Own all commercial aspects of your accounts and serve as the main point of contact
• Forecast and deliver quarterly net new ARR targets
• Negotiate and close expansions, and other commercial agreements
• Track key account metrics
• Collaborate with CSMs, legal, product, and other teams to unlock value and resolve challenges
• Lead strategic account planning aligned with customer goals
• Champion customer needs internally to influence product and strategy

What we’re looking for — must-haves:

• 2+ years of experience in Account Management or Sales in a B2B SaaS environment
• Proven track record of meeting or exceeding revenue goals through expansion and retention
• Strong negotiation and contract management skills
• Native Hebrew speaker (required) with high proficiency in English
• Experience working with cross-functional teams in fast-paced environments
• Ability to build trust and influence at multiple levels within customer organizations
• Excellent communication, organizational, and problem-solving skills

As a CSM, you will be a product master, helping our customers build and optimize their workflows. You'll focus on the practical application of our platform, directly improving how our customers work every day. You'll have a strong impact on our customers' success by:

• Being a product expert:
• Driving hands-on implementation: Work directly with customers to set up and deploy new use cases that solve their business challenges.
• Optimizing customer workflows: Help customers improve their existing processes on the platform to increase efficiency and drive adoption.
• Demonstrating value: Clearly articulate the value of new and existing use cases, connecting their benefits directly to the customer's business goals.
• Ensuring retention and renewals: Proactively manage your portfolio to ensure long-term customer satisfaction and successful renewals.
• Acting as the Voice of the Customer: Collect and share customer feedback with our product and engineering teams to help inform future product development.
• Proactively addressing risks: Identify and mitigate potential churn risks by ensuring customers are consistently deriving value from the platform and monitoring many data sources.
• Leveraging AI to maximize efficiency in the CSMs' work and for our customers' business processes.

• 3+ years of experience as a Customer Success Manager or a similar role at a SaaS company .
• Fluency in both Hebrew and English is required.
• Proven experience in a hands-on customer success role .
• Strong analytical skills with the ability to diagnose issues, interpret data, and provide solutions.
• A creative, self-starter mentality with the ability to manage initiatives independently in a fast-paced environment.
• Strong understanding of how Enterprise businesses operate
• Exceptional communication and interpersonal skills, with a talent for building strong relationships with a variety of stakeholders.
• Experience helping customers deploy and see the value of the products they have purchased.
• A passion for technology and AI and a proven ability to quickly learn and master new products.
• Experience with building and executing account plans to drive adoption and ensure long-term customer success.
• Experience working in a global team for an international company.
• Excellent written and verbal communication skills.

• Prospecting into strategic existing business accounts (within the Benelux region) via cold call, email and social strategies.
• Drive sales growth and create pipeline together with account management team.
• Lead creative strategies and target decision-makers at prospect and existing accounts.
• Mapping Strategic and Enterprise Accounts to identify decision makers and create long term relationships
• Understanding clients needs to create a value proposition selling.
• Ability to stay up to date in the SaaS landscape and demonstrate our platform value.

• Minimum 1 year of inside sales or sales development experience (selling over the phone, cold calling), preferably B2B at a software company
• Native English - MUST (other languages a plus)
• Sales experience working with Benelux region is a plus
• Strong customer-facing and presentation skills
• Excellent written and oral communication skills in English
• Self-starter, goal oriented
• Ability to work in a time-sensitive and high volume environment
• Prior experience with a CRM and other sales automation tools is a plus

Product Strategy

• Define and evolve 's enterprise work management strategy , including project, portfolio, and resource management capabilities.
• Represent the Work Management voice in company-wide planning, influencing roadmaps, customer engagement, and revenue models.
• Deeply understand enterprise user personas (e.g., PMOs, team leads, execs) and translate their needs into differentiated product offerings.

Product Execution

• Own the work management roadmap , establishing clear objectives and key results for initiatives related to task management, collaboration tools, project management, resource management and reporting capabilities.
• Manage two product groups (and growing) , ensuring that each group meets its objectives and contributes to the overall success of the enterprise work management strategy.
• Facilitate cross-functional collaboration among product, engineering, sales, customer success, and support teams to create scalable processes for execution and customer engagement.

Team & Leadership

• Recruit, mentor, and grow a high-performing team of product leaders.
• Foster a culture of accountability, impact, and innovation.
• Act as a thought leader internally and externally on modern enterprise work management.

• 10+ years of product leadership experience in B2B SaaS, including managing enterprise-scale solutions. VP-level experience a strong plus.
• Strategic thinker with a strong execution mindset, capable of navigating both high-level strategy and detailed implementation, with a requirement to have previously owned the product strategy of significant business.
• Experience growing product orgs, driving cross-functional collaboration, and managing through ambiguity.
• Strong presentation skills and public speaking experience.
• MBA graduate.

• Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
• Build and maintain strong, long-lasting client relationships
• Measured on added ARR on a quarterly basis
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
• Serve as the lead point of contact for all commercial matters related to their assigned accounts
• Assist with challenging client requests or issue escalations as needed

• At least 3+ years of experience in account management within a SaaS company - MUST
• Proven track record of meeting and/or exceeding sales targets and quotas - MUST
• Proficient in English - MUST
• High level Russian language skills - big advantage
• Experience selling multi-product solution - advantage
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt to changes within a fast paced environment
• Customer- centric & goal oriented
• Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment

• Play a critical role in promoting data-driven decision-making and optimize our product to directly impact the success and growth of our platform
• Be the primary analytical focal point for your group and main stakeholders*
• Lead deep dive analysis to uncover new opportunities and directly determine the product roadmap
• Responsible for analyzing complex data sets, identifying key insights, and translating them into actionable recommendations to enhance our product offerings
• Develop hypotheses, design experiments, and conduct A/B tests to measure the impact of product changes and optimize key metrics.
• Create and maintain dashboards to track product performance, monitor KPIs, and communicate insights to the team.
• Collaborate with product managers, designers, and engineers to identify opportunities for product improvements based on data data-driven insights.

• 2+ years of experience in a similar data analyst role
• Proficiency level of SQL - must
• You are a great storyteller and communicator and can build fruitful relationships with a diverse set of stakeholders
• You have a deep understanding of numbers, as well as a strong business sense. You know when to use a single number and when to build a complex forecasting model
• You are capable of tackling ambiguous problems and challenges
• You have a passion for making sense of user behaviour, using any available methods and a dedicated advocate of a user-centered approach in product development
• You are a curious, independent and rigorous individual
• You have the technical skills to perform advanced analytics with large datasets with technologies such as Python, Pandas, R, SQL

• Lead financial budgeting and ongoing forecasting processes, including the development and maintenance of financial models, ensuring alignment with organizational objectives and providing insights to drive informed decision-making
• Partner with multiple departments to provide financial insights and strategic recommendations that enhance performance and support decision-making.
• Take an active role in the monthly and quarterly closing processes, collaborating with the accounting team to monitor financial performance, conduct detailed analysis, and prepare comprehensive financial reports and dashboards, including executive-level reporting and key performance indicators (KPIs) to support strategic decision-making.
• Develop and maintain dynamic financial models and perform ad-hoc analysis projects, delivering valuable insights to management and supporting data-driven business decisions.

• At least 3+ years of experience as an FP&A Analyst
• Strong analytical and problem-solving skills with high attention to detail
• Bachelor’s degree in Economics/Accounting/Business Management or equivalent
• Experience working with reporting and financial systems (Netsuite, Tableau, ZIP) – advantage
• Comfortable working in a dynamic, fast-paced environment
• Proactive, self-starter with a strong sense of ownership
• Fluent English, both written and spoken
• Bachelor’s degree in Economics/Accounting/Business Management or equivalent
• Experience working with reporting and financial systems (Netsuite, Tableau, ZIP) – advantage