Industry Advisory -- Public Sector jobs at Microsoft in Taiwan, Taoyuan City

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Financial Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

As an
Industry Advisor for Defence and Intelligence, you will play a pivotal role in driving digital transformation and innovation across the Defense and Intelligence industry. Your mission is to engage with executive-level stakeholders to co-create strategies that unlock new revenue streams, optimise operations, and deliver hyper-personalised experiences through cutting-edge technologies.

You will bring deep domain expertise in the Japanese Defence Industry , with a strong understanding of industry-specific applications for AI and digital in the Defence ecosystem. Your insights will help shape transformation strategies that align with broader business goals and industry trends.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 10+ years customer-facing experience in the Defence Industry

• OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years customer-facing experience in the Defence Industry

• OR equivalent experience.

Key Responsibilities

• Strategic Engagement : Act as a trusted advisor to C-level decision-makers, identifying innovation opportunities and aligning technology capabilities to industry-specific challenges.
• Digital Transformation Leadership : Guide customers through the adoption of AI, cloud, and data-driven solutions to modernise legacy systems, enable predictive operations, and accelerate time-to-market for new services.
• Sales Enablement : Lead industry-focused sales motions, support account planning, and contribute to pipeline growth through thought leadership and customer co-innovation.
• Ecosystem Collaboration : Partner with ISVs, SIs, and infrastructure providers to scale industry solutions across the WWPS landscape.
• Knowledge Sharing : Translate complex industry trends into actionable insights for internal teams, helping shape go-to-market strategies and solution development.

Planning & Engagement

• Acts as the industry expert in digital transformation account planning, driving engagement with internal/external stakeholders (e.g., Key Business Leaders, GSIs, ISVs).
• Provides thought leadership on global industry trends to activate and evangelize Microsoft strategies in local markets and key accounts.
• Leads relationship and stakeholder mapping to identify influential decision makers, accelerating account maturation and strategic alignment.
• Owns multi-horizon planning, creating segment-focused roadmaps based on business and technology priorities.
• Builds influential relationships with executive-level decision makers, positioning Microsoft as a strategic partner.
• Navigates complex environments to ensure alignment and execution of account roadmaps, regularly communicating as a thought leader.

Sales Execution

• Identifies solution opportunities and gaps based on customer needs and priorities.
• Advances high-impact, repeatable use cases and scenarios for reuse across customers and solution plays.
• Envisions new product scenarios and works with product teams to address white spaces.
• Accelerates solution plays with an industry narrative, leveraging expertise to drive innovative opportunities.
• Leads strategic discussions with board-level and senior executive stakeholders to design end states aligned with customer goals.
• Shapes strategy by providing long-term recommendations and building compelling business-value cases for Microsoft solutions.
• Recognized as a trusted advisor, guiding senior decision makers through consultative selling and strong financial business cases.

Collaboration & Partner Management

• Engages with Business Strategy Leads, Business Decision Makers, and Partner Development Managers to orchestrate customer opportunities.
• Collaborates with Industry Solutions Delivery, solution architects, and external stakeholders to design envisioned solutions.
• Drives go-to-market strategy and formal partnerships, articulating the case for developing solutions on Microsoft cloud.
• Shares consultative selling approaches and best practices, guiding account teams and prioritizing scalable opportunities.

Industry Expertise

• Completes required training and certifications, acting as a subject matter expert and thought leader.
• Shares industry depth, trends, and policy implications, providing recommendations and feedback across teams.
• Proactively seeks additional training to build career competencies and industry-specific expertise.

Job Purpose

As aAccount Executive, you will own the end-to-end client relationship, orchestrating Microsoft’s resources to deliver exceptional value and accelerate digital transformation. Your responsibilities will include:

• Lead strategic account planning and execution to drive long-term success.
• Build trusted relationships with C-level executives and key decision-makers.
• Drive revenue growth through solution selling and co-innovation initiatives.

This opportunity will allow you to:

• Accelerate your career by managing one of Microsoft’s most strategic accounts.
• Develop deep expertise in telecommunications and cloud technologies.
• Sharpen your skills in executive engagement, deal structuring, and strategic planning.

Required/Minimum Qualifications

• Bachelor’s Degree in Business, Technology, or related field AND proven years of experience in account management, consulting, or technology sales. OR Master’s Degree in Business Administration AND strong record of relevant experience.
  OR Several years of relevant experience in driving digital transformation or managing strategic accounts.

Preferred Qualifications

• Several years of experience managing accounts within the telecommunications sector.
• Solid understanding of the telecommunications industry and its business landscape.
• Proven ability to engage C-level executives and lead complex deal negotiations.
• Experience with Microsoft’s portfolio or equivalent cloud platforms.
• Fluency in English (must have) and Swedish (preferred).

• Lead the development and execution of a comprehensive account strategy for the clients, aligning Microsoft solutions to their business priorities.
• Build and maintain strong relationships with senior executives and key influencers.
• Drive co-selling and co-innovation opportunities across Microsoft’s solution areas (Cloud, AI, Security, Modern Work).
• Orchestrate internal and partner resources to deliver customer success and achieve revenue targets.
• Identify and pursue upsell and cross-sell opportunities to maximize account growth.
• Represent Microsoft’s perspective in industry forums and position Microsoft as a trusted advisor.

& AIM365 + CopilotGenerative AI

Required

• 2-6+ years of technology related sales or business development experience, particularly cloud computing and management; experience working within a technical sales environment.
• Ability to solve customer problems through cloud technologies and expertise in selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
• Exhibits outstanding operational excellence - including monthly/quarterly forecasting, building healthy pipeline, CRM entry and hygiene, opportunity management and virtual team orchestration
• Language fluency in Japanese

Preferred

• Language fluency in English
• Bachelor's Degree or equivalent work experience required 4-year degree preferred. Additional training in sales, business or marketing preferred.

• Manage adealteam to develop and execute sales strategies for Copilot+ M365 Coresolutions within assigned territories.
• Build and maintain strong, long-lasting customer relationships.
• Understand customer business needs and objectives to align Copilot solutions accordingly.
• Act as a liaison between customers and cross-functional internal teams to ensure timely and successful delivery of our solutions.
• Provide feedback to the product team regarding customer needs and potential enhancements.
• Stay up-to-date with new product launches and ensuredealteam members are on board.
• Achieve and exceed annual sales targets.
• Creates and leads the largest transformational Copilot deals with the world’s most innovative and market-leading customers
• Creates and maintains an industry-focused vision with business and technology solution scenarios and services that helps large-scale enterprise customers achieve industry-relevant business outcomes, achieve their long-term corporate vision, and maximize commercial success
• From a Copilot perspective, enables and leads strategic discussions with board-level/senior executive both with the customer and internally to design the end state
• Leads complex transformational opportunities to turn them into commercial agreements that deliver on customer objectives. Ensures a strong connection into delivery and success, post-sales, to help customers realize desired business value at scale

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Professional Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

• Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience.

• Ability to read, write and speak fluent English

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

• Experience in Microsoft 365 technologies

Experience working in a customer service environment, retail, sales, etc

Experience in using innovative technologies such as AI in every day life.

Experience working in a dynamic team environment.

• Experience with problem solving and providing solutions to customers

• Microsoft Technology Certifications

• 8+ years of experience in sales, marketing, business development and/or enterprise level information technology consulting.
• Strong growth mindset. Seeks to solve difficult customer challenges.
• Proven ability to lead, build trust and be highly credible across all levels of organizations.
• Knowledge within Public Sector Industry and ability to make confident recommendations at C-level, business decision makers.
• A bachelor’s degree with exposure to Information Technology (or equivalent) is strongly preferred.

Profile Capabilities & Behaviors Required:

• Sales Achiever – Record of achieving results by understanding digital transformation drivers and customer priorities. Identify new opportunities and help customers accelerate their move to the digital age for their own benefit as well as their customers.
• Digital Transformation Driver - Anticipate market changes to drive industry-relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating Microsoft solutions into business impact and outcomes that accelerate the customer’s digital transformation.
• Solution Seller- Identify customer business challenges within the line of business and articulate how Microsoft solution offers including industrial metaverse. AI, intelligent cloud can accelerate customer outcomes and drive increased productivity, optimize workflows and increase revenue.
• Sales Challenger - Continuously build industry and technical knowledge. Bring innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction
• Deal Orchestrator - Orchestrate virtual selling team and all Microsoft resources maximizing revenue opportunity. Lead and drive entire sales cycle and leveraging repeatable offerings to accelerate and win deals. Proven track record of leading large strategic negotiations.
• Executive presence – Capable of developing and maintaining relationships at C-Level and above through relevance, industry knowledge and exceptional communication skills.

Ability to develop effective workback plans continually vetting to ensure stated objectives and outcomes.

Support the field through executive submissions and successful navigation of the process.

Consistent, repeatable achievement of revenue and consumption targets through disciplined pipeline, forecast management.