Director Industry Advisor Store Operation jobs at Microsoft in Taiwan, Taoyuan City

Required Qualifications:

• 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR equivalent experience.
• Experience in structuring and negotiating complex strategic alliances or acquisitions

Preferred Qualifications:

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 12+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR Master's/Advanced Degree in Business, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR equivalent experience.
• 8+ years experience in the technology industry OR in a technical role (e.g., IT, Engineering).
• Industry experience in driving Shopping or Payments Partnerships

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 28, 2025.

Partner & Customer Focus

• Leverages internal and external network to develop new strategic relationships. Develops relationships as a trusted advisor with key stakeholders. Works cross-functionally on internal strategy and works with v-teams to deliver alignment on objectives and outcomes.
• Articulates the value of Microsoft solutions, leveraging knowledge of customer and partner business priorities and/or drivers to influence decision making. Looks across opportunities to identify and address broad issues and trends.

Market Signal

• Develops processes and channels for information gathering and reporting, including synthesizing key insights and trends gathered from engagements for executive consumption.

Partnership Strategy

• Formulates partnership strategy for Shopping & Payments growth priorities with input from relevant stakeholders and creates business value propositions based on partner and company needs.
• Builds and utilizes internal & external network with a diverse set of stakeholders to identify and validate unique opportunities across business areas. Provides input into recommendations on partners.
• Positions the Microsoft value proposition versus competitors and works with stakeholders to influence the build/buy/partner decision to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with product/industry teams to establish a foundation for future opportunities in competitive situations through collaboration.
• Provides insight on industry and/or competitive trends and drives action based on insights.
• Drives deals to increase growth and achieve desired outcomes, anticipating potential issues. Encourages customers and partners to apply and amend a value proposition in order to create a partnership. Influences internal stakeholders and partners and promotes the value of opportunities.

Negotiation

• Represents Microsoft in key customer and partner interactions, and defines the deal structure for scalable and durable solutions to complex business opportunities.
• Leverages deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions.
• Provides breakthrough ideas and collaborates to close strategic or high-impact opportunities in order to scale the business (e.g., cross-company, cross-product deals).
• Provides coaching and support to less experienced colleagues as a go-to resource for negotiation.

Deal Management/Governance

• Develops plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolves blocking issues using known techniques.
• Collaborates with customers, partners, and Microsoft colleagues to develop post-deal governance and ensure design, communication, and alignment in creation and implementation of execution plans across a portfolio of deals within a particular domain.
• Ensures customers and partners are prepared for implementation.
• Captures and shares learnings to improve future pipeline and business value communication.

• Embodies our

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Financial Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

Required/Minimum Qualifications

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 8+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 12+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
• 5+ years people-management experience.
• Experiencehandling large data sets to reveal patterns, trends, and associations, from behavioral and interaction data to uncover important factors that can influence outcomes.
• Experience with one or more AI/ML algorithms and frameworks and their application to solve various business problems. Examples include causal inference, resampling techniques, mixed effects models, clustering, classification, significance tests, time-series modeling/forecasting, etc.

Additional or Preferred Qualifications

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 12+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 15+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
• 7+ years people-management experience.

• Experience with Large Language Models (LLMs), prompt engineering, and Azure AI Application Programming Interfaces (APIs)
• Experience with Machine Learning Operations (MLOps) practices: containerization, infrastructure-as-code, monitoring
• Experience with multi-agent frameworks like AutoGen, Semantic Kernel, and Langchain
• Experience in debugging, security, and data protection principles

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 25, 2025.

• Demonstrate a commitment to Microsoft’s data security and privacy standards as the top priority in all analytics, reports, and solutions we develop.
• Lead large, complex projects to deliver accurate, accessible, secure and repeatable data products aligned to business and organizational needs and priorities that enhance our ability to inform marketing efforts, increase effectiveness of our approaches and deliver measurable outcomes.
• Demonstrate leadership in business and data landscape, visualizations, experimentation, and analysis to effectively communicate and support data driven decision making.
• Foster a team that embraces and lives Microsoft’s Culture and Values.
• Design and implement repeatable and scalable statistical and Machine Learning (ML) based frameworks to identify changes in behavior, business performance and other outcomes to help us make predictions and recommendations, set forecasts, identify anomalous activities, and understand outcome trajectory.
• Partner with Data Services on technical requirements to ensure adherence to security and compliance guidelines and enable data availability, data quality and integrity for data science, analytics and wider business self-service usage.
• Establish processes for the development of experimental methodologies, statistics, optimization, and probability theory for general purpose software and statistical packages. Leverages results from modeling and analyses to influence business and/or product strategy and leadership across teams.
• Deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.
• Embody our and

As an
Industry Advisor for Defence and Intelligence, you will play a pivotal role in driving digital transformation and innovation across the Defense and Intelligence industry. Your mission is to engage with executive-level stakeholders to co-create strategies that unlock new revenue streams, optimise operations, and deliver hyper-personalised experiences through cutting-edge technologies.

You will bring deep domain expertise in the Japanese Defence Industry , with a strong understanding of industry-specific applications for AI and digital in the Defence ecosystem. Your insights will help shape transformation strategies that align with broader business goals and industry trends.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 10+ years customer-facing experience in the Defence Industry

• OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years customer-facing experience in the Defence Industry

• OR equivalent experience.

Key Responsibilities

• Strategic Engagement : Act as a trusted advisor to C-level decision-makers, identifying innovation opportunities and aligning technology capabilities to industry-specific challenges.
• Digital Transformation Leadership : Guide customers through the adoption of AI, cloud, and data-driven solutions to modernise legacy systems, enable predictive operations, and accelerate time-to-market for new services.
• Sales Enablement : Lead industry-focused sales motions, support account planning, and contribute to pipeline growth through thought leadership and customer co-innovation.
• Ecosystem Collaboration : Partner with ISVs, SIs, and infrastructure providers to scale industry solutions across the WWPS landscape.
• Knowledge Sharing : Translate complex industry trends into actionable insights for internal teams, helping shape go-to-market strategies and solution development.

Planning & Engagement

• Acts as the industry expert in digital transformation account planning, driving engagement with internal/external stakeholders (e.g., Key Business Leaders, GSIs, ISVs).
• Provides thought leadership on global industry trends to activate and evangelize Microsoft strategies in local markets and key accounts.
• Leads relationship and stakeholder mapping to identify influential decision makers, accelerating account maturation and strategic alignment.
• Owns multi-horizon planning, creating segment-focused roadmaps based on business and technology priorities.
• Builds influential relationships with executive-level decision makers, positioning Microsoft as a strategic partner.
• Navigates complex environments to ensure alignment and execution of account roadmaps, regularly communicating as a thought leader.

Sales Execution

• Identifies solution opportunities and gaps based on customer needs and priorities.
• Advances high-impact, repeatable use cases and scenarios for reuse across customers and solution plays.
• Envisions new product scenarios and works with product teams to address white spaces.
• Accelerates solution plays with an industry narrative, leveraging expertise to drive innovative opportunities.
• Leads strategic discussions with board-level and senior executive stakeholders to design end states aligned with customer goals.
• Shapes strategy by providing long-term recommendations and building compelling business-value cases for Microsoft solutions.
• Recognized as a trusted advisor, guiding senior decision makers through consultative selling and strong financial business cases.

Collaboration & Partner Management

• Engages with Business Strategy Leads, Business Decision Makers, and Partner Development Managers to orchestrate customer opportunities.
• Collaborates with Industry Solutions Delivery, solution architects, and external stakeholders to design envisioned solutions.
• Drives go-to-market strategy and formal partnerships, articulating the case for developing solutions on Microsoft cloud.
• Shares consultative selling approaches and best practices, guiding account teams and prioritizing scalable opportunities.

Industry Expertise

• Completes required training and certifications, acting as a subject matter expert and thought leader.
• Shares industry depth, trends, and policy implications, providing recommendations and feedback across teams.
• Proactively seeks additional training to build career competencies and industry-specific expertise.

SME&C is more than a sales organization—

a high level

As aStrategyinwill have theto own and lead a critical initiative named Reach Frequency YieldAs part of this initiative, you will have the opportunityto :

• Shape and executeRFYglobalstrategythatacceleratesSMB growth through our distributor, reseller,Managed Service Provider (MSP), Cloud Solution Providers (CSP), and partner networks.

• lobal Channel Partner Sales (GCPS)and Field Operating Units (OUs)—to drive alignment, innovation, and execution excellence.

• that drive RFY

• RFYdata-driven insights to informinternal stakeholders,

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
• Understanding of the channel partner ecosystem and business models (distribution, telecommunications (telcos), solution service providers, managed service providers, hosters, etc)

• 10+ years relevant sales experience with Information Technology products/services.
• 4+years experiencemanaging others.
• Ability to lead strategic initiatives, on a project like basis, including and informing field and core stakeholders, track and resolve problems, understand Rhythm of the Business (ROB) insights and produce data driven actions with the field and partners
• Ability to connect strategy with partners to broader growth initiatives like AI adoption, cloud migration, or security
• Ability to work cross cultures, cross organizations and navigate the ecosystem to drive strategic initiatives activation

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 20, 2025.

• Reach Frequency Yield (RFY)End-to-End Ownership – Driving Reach, Frequency, Yield across Partners:This role takes full ownership of the RFY model execution in SMB through our channel.Youwill embed RFY, insights, targets and reporting into all relevant rhythm
• Work with each Area/Operating Unit (OU) to setclear RFY objectivesfor distributors.Ensure theseobjectivesappear in partnerjoint businessplans, Go To Market(GTM) plansand tracking mechanisms are available to measure performance.
• Lead amonthly RFY business review cadencewith regional channel and SMB Leads. In these reviews,analyzeRFY dashboards (Reach/Freq/Yield by distributor, by telecommunications (telco),work with the Operating Units to understandbusiness insights,surfacewhat’sworking or not, and drive follow-up actions.Ensure RFY is includedin established rhythms like Monthly Business Reviews (MBRs) and Analyst Relations (IARs) with the right level of insights and reporting views.
• Act as the“RFY Champion”in all forums – landing the concept that RFY is “how we execute throughchannelin SMB”.Youwillproviderole-based guidance so that Partner Development Managers (PDMs), Product Marketing Managers (PMMs), Partner Solution Sales (PSS) andSMB Saleseachknowtheir part in improving RFY.
• Measure & Communicate Impact:Youwill track RFY metrics rigorously and connect them to business outcomes. This will influence further targeted execution with the regions to improve RFY and CSP growth.Drive monthly communication on RFY progress.
• Collaboration:Work closely with the landing and activation lead for RFY to ensure every role in the field is aware,knowledgeableand executing on RFY levers.Advise onfield practices that have potential to scale WW.
• InformRFYstrategy forthe followingfiscal year and connect it with our key execution levers by and cross solution area
• Beyond RFY:explore and define growth opportunitiesand planswith our partner ecosystem for SMB in telco, Managed Service Provider (MSP), Small Service Provider (SSP) space

• Other:

  • Embody our and

Required Qualifications:

• Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 7+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience
  • OR equivalent experience.
• Proven leadership of marketing programs that deliver measurable B2B pipeline and revenue impact within the advertising industry in China.
• Deep knowledge of the China digital advertising ecosystem and platforms; solid B2B and/or AdTech background.
• Fluency in Mandarin Chinese and English (written and spoken).
• Demonstrable expertise leading event/experiential programs.
• Exceptional communication and executive stakeholder management skills; ability to influence across global, regional, and local teams.
• Data-driven mindset with demonstrated ability to translate insights into strategy and execution.
• People leadership experience, including hiring, coaching, and performance management.

Preferred Qualifications:

• Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 4+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience
  • OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 9+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience
  • OR equivalent experience.
• Experience marketing in high-growth, complex, or highly regulated environments.
• Public speaking and industry thought leadership with China marketing audiences.

• Serve as a thought leader for Microsoft Advertising in China; represent the brand at industry events and with C-level customers and partners.
• Define the long-range China marketing vision aligned to global priorities; advocate for China requirements across the organization.
• Own the end-to-end integrated marketing plan for China: audience strategy, narratives, channel mix, and annual/quarterly plans.
• Bring global strategies and content to the China market in a locally relevant way including localization and translation.
• Partner with Sales and business planning to target the key opportunities and growth areas with focus and efficiency.
• Collaborate with product, comms, PR, and field teams to land new narratives, solutions, and hero products in market.
• Manage the China marketing budget, quarterly planning, and vendor/contract management; drive operational excellence and scalability.

, yoube at the forefront of that mission—leadingcustomer targetingand analyticsplatform

SME&C is more than a sales organization—

a high level

CloudAscentCloudAscentinsights platformVendor Digital Sales,andsales engines

You will define the strategy, leadement, and drive insightsa largershare ofgrowing SMB Total Addressable Market.You willand insights developmentworking withthe GlobalChannel and Partner Sales,Regional SMB Operating Unit,Vendor Digital Sales,

To be successful,need tohave the ability to lead large scale platforms withdrive partner activation,andpartner centric

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Marketing, Sales, or Finance.

Additional or preferred qualifications

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 19, 2025.

• Lead theCloudAscentcustomer targeting propensityplatform and analytics cubewithinsightintothousands of partners andmillions of SMB accountsto d

• Lead theCloudAscentroadmap including featureand capabilitiesprioritization, feedback systems, usability, and customer target distribution mechanisms to partnersgaininginput, support,and alignmentwithkeystakeholder

• thedata strategyto expandSMBaccount coverage,improve data quality,identify, prioritize, and securenewdata sources to improve propensity recommendationsandinsights

• customerand partnerinsightsto improveSMBnear-term and long-termgo-to-marketstrategy and sales enginesthat drive customer acquisition, upsell, and cross-sell.

• eveloptraining content and driveactivation oftheCloudAscentplatformacrosssales and marketing teams andpartnersthroughleading presentations at events or training sessions.

• the operational and vendor management elements of theCloudAscentplatformincludingcustomer targetingpropensity recommendationsandtheanalytics cube for insights

Other

• Embody our and