Team Lead Customer Experience French Market jobs at Lemonade in Netherlands, Amsterdam
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Company (1)
Job type
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Job title (1)
Netherlands
Amsterdam
12 jobs found
Yesterday
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Lemonade Claims Experience Advocate French Market Netherlands, North Holland, Amsterdam
Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.). Investigate and handle claims from start to finish. Organize and prioritise daily tasks in order to...
Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations. Build customer confidence in our brand by showcasing...
Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations. Build customer confidence in our brand by showcasing...
Manage the day-to-day operations for our European claims team. Train and coach the claims experience advocates on your team. Delight our customers with seamless claims while outperforming on our KPIs....
Lead, inspire, and develop multiple teams of highly skilled CX professionals, ensuring high-quality support for customers across diverse channels and locations. Conduct regular strategic team and cross-functional meetings on platforms...
Manage and motivate teams of passionate CX specialists who support our customers via our respective channels;. Lead regular team huddles and meetings on Zoom, and engage your remote team via...
Handle suspicious claims from end to end. Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff. Assist in...
Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.). Investigate and handle claims from start to finish. Organize and prioritise daily tasks in order to...
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