Internship - Customer Service Engineer jobs at Kla in France

As a Service Engineer for our process equipment, you will be part of a versatile and dynamic team responsible for both maintaining system at optimal performance and occasionally assisting to install or upgrade new ones. This role requires a broad skill set and the ability to switch seamlessly between different service activities, depending on project and customer needs.
You will work in multicultural environments and collaborate closely with a global network of technical experts. Your day-to-day tasks will demand adaptability, flexibility, and autonomy, as well as strong troubleshooting skills to diagnose and resolve equipment issues efficiently.
In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you will have to document the work you perform. The position is based primarily at Grenoble/France area with travel within Europe.Key competencies:

• Adaptability & flexibility
• Strong troubleshooting and problem-solving skills
• Autonomy and initiative
• Goodskills

• Ability to work in diverse, multicultural team

• Ability to work under pressure and work to project deadlines.

• Willingness to travel internationally

Minimum Qualifications

• Technical degree/diploma in engineering, mechanical, electrical, electronic engineering or equivalent work experience.
• 2-3 years semiconductor industry work experience is a bonus.
• Panel of competencies in optical, mechanic, electronic, lithography, metrology, and laser technology – is preferable but not necessary.
• Good level technical & analytical skills, ability to understand and troubleshoot problems in software and electronic, optic, mechanical, electro-mechanical or electro-optical systems.
• Knowledge of computer theory, operating systems i.e. MS Windows.
• Goodinterpersonal/communicationskills.
• Ability to work under pressure and work to project deadlines.
• Available to travel internationally.

Minimum Qualifications

- Master's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 2 years.

- Experience in engineering applications a plus.

- Ability of quickly diagnosing problems through analysis of inspection reports, system log files, system parametric diagnostic data and other test results, and provide solutions.

- Average travel 40 in average including training and field support, etc.

Optional: Any item below is plus,

Optics alignment experience

Mech-Electronics controls diagnostics background

Excel macro/code development for log analysis

Database development for production

Your ResponsibilitiesAssures operational quality of system equipment.May provide assistance to Installation Engineers in resolving problems.What You Will Bring
Excellent presentation and communication skills
Excellent analytical and problem solving skillsProficiency in French and English (Both written and spoken)
Experience in semiconductor or electronic industry is a plus

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

The role will require the conception and the coordination of projects in collaboration with the stakeholders of the Etch team and the Product Management. It will require the monitoring of the project from initiation through delivery, ensuring completion of the projects on schedule and within budget constraints.

The role will involve the definition, the selection and/or the invention of new concepts, designs and approaches of plasma etching, and the development of new or improved etching processes.

The role will require defining problems and objectives, carrying out process and hardware testing, compiling and analysing results.

Additional responsibilities will include writing technical reports for both internal and external use, preparing oral presentations, creating user documents and best-known methods, generating IP submissions and supporting other business units as required.

Essential responsibilities of the role:

• Process Development
• Carry out technical projects: define problems and objectives, organize the test plan, carry out process and hardware testing, analyse results, summarise results in a written report or oral presentation
• Invent new concepts, designs and approaches of plasma etching, develop new or improved processes in line with SPTS products
• Contribute constructively to the work of project teams for new products and processes.
• Generate IP submissions
• Write technical papers for publication at conferences, seminars, etc
• Create user documents and best-known methods
• Support other business units as required

Process Demonstrations

• Demonstrate plasma etch processes to meet the agreed specification
• Assess results using analytical equipment and appropriate software packages
• Undertake problem solving and trouble-shooting
• Provide the product marketing department with regular updates on the progress of sample/demonstration work
• Develop good relationships with customers
• Summarise results in a written report or presentation

Minimum Qualifications

• Master Degree in Microelectronics/ Engineering Physics/ Materials or related Ph.D
• Lab/Fab semiconductor processing experience is mandatory, plasma etch experience would be preferable
• Languages: Fluent English (written and spoken), French is a plus

The scope of work will be:

• Acquire knowledge on tools operation and application
• Acquire skills in order to perform preventive maintenance
• Following initial tools life-cycle in the field (Installation and acceptance test)
• Data gathering and log file analyses to find proactively possible gap or issue
• Process improvement

The internship will be based in Montbonnot (Grenoble) with a duration of about 10 weeks.

Qualifications/EducationDesired

Minimum Qualifications

Requires less than 1 year of related experience

Job Description

Minimum Qualifications

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searchedfor legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email toconfirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.