Vice President Segment Experience Strategy jobs at Jpmorgan in United States, Wilmington
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United States
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Wilmington
126 jobs found
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JPM
JPMorgan Cardmember Experience & Satisfaction Sr Associate United States, Delaware, Wilmington
Prior experience with customer service is ideal. Past experience analyzing data, interpreting data, developing decks to tell a story about the data. Bachelor’s Degree Strongly preferred. 3-5 years of work...
Manage Business Card Authorization and Exposure Strategies managing 3-4 associates. Conduct risk analysis, generating thoughtful recommendations, building and optimizing risk strategies, working with partners to get strategies implemented, ensuring operational...
Understand Small Business Card product platform with UI’s, APIs, services, database and data-driven insights that deliver unique experiences across the end-to-end card customer journey. Support the roadmap of customer experience...
Conduct and execute research studies using advanced methods such as surveys, interviews, ethnography, and quantitative and qualitative techniques to gather customer insights. Analyze and interpret data, identify patterns and trends,...
Use internal and external tools to continuously monitor both the dark web and surface web for personal information and data related to executives. Monitor and remove executives' data from data...
Partner with our business stakeholders to understand reporting requirements and functional needs and to determine required data. Lead design of data products to meet business objectives. Manage delivery roadmap with...
Develop and implement operational plans and strategies that align with broader functional and organizational objectives (such as the needs of the business and regulatory expectations). Lead the successful execution of...
Prior experience with customer service is ideal. Past experience analyzing data, interpreting data, developing decks to tell a story about the data. Bachelor’s Degree Strongly preferred. 3-5 years of work...
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