Executive Director Customer Servicing Insights jobs at Jpmorgan in United States, Wilmington
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Company (1)
Job type
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Job title (1)
United States
State
Wilmington
23 jobs found
11.06.2025
JPM
JPMorgan Chase Auto – Head Consumer Marketing Executive Director United States, Delaware, Wilmington
Strategic Leadership : Develop and execute a comprehensive consumer marketing strategy that aligns with business goals and enhances brand visibility and reputation. Brand Management : Oversee brand positioning and messaging...
Collaborate with CFO’s, Planning and Analysis, Controllers, Business Units, Technology, Design, and Data and Analytics teams to support Credit Card and Auto account-level financial performance processes and a key leader...
Ensure all Card Marketing creatives meet regulatory and contractual requirements. Design and structure complex process transformation work, including opportunity assessments, process design, building of product requirements and change management. Manage...
Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products. Utilizes customer service expertise to interpret needs and deliver continuous insights. Navigates multiple...
Inspire and develop a global team of 140 marketing professionals. Collaborate with senior marketing leadership and partners to align strategic roadmaps. Foster a high-performance culture of ownership, accountability, and continuous...
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Engages clients as they enter...
Oversee accounting, reporting, and analysis of card rewards and benefit programs, including substantiation of Rewards Liability and related external disclosures.. Manage the Rewards Governance process by reviewing and validating the...
Strategic Leadership : Develop and execute a comprehensive consumer marketing strategy that aligns with business goals and enhances brand visibility and reputation. Brand Management : Oversee brand positioning and messaging...
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