JPMorgan Executive Administrative Assistant 

United States, Delaware, Wilmington 

359564395

As an Executive Assistant within the Consumer and Community Banking team you will support the Marketing Growth and Innovation (MGI) business where you will assist teams in arranging complex meetings involving senior leadership or large groups. In addition, you will represent the executive leaders with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. In addition, you will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals and be a part of the team’s work by helping our teams succeed through effective calendar management and event setup.

Job responsibilities:

• Maintain complex and detailed calendars across three executives who lead 1) Card Marketing Activation and Transformation (CMAT), 2) Pricing, and 3) New Initiatives and Control Execution (NICE)
• Use appropriate discretion in dispensing information; manage the coordination and logistics of both internal and external meetings across stakeholders, proactively prioritizing and connecting with other assistants
• Arrange and coordinate complicated domestic and international travel and associated invoices and T&E expense claims for the executives, ensuring policy compliance
• Organize all aspects of internal and external events, including catering and transportation
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access for new hires
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
• Manage priorities by understanding urgency, seniority, and importance of meeting content and participants

• Respond to firedrills with poise and balance relative to other priorities

Required qualifications, capabilities, and skills:

• 5+years of prior administrative experience
• Advanced organizational skills, ability and instinct to connect dots and escalate issues as required
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Sound application of English grammar, punctuation and spelling
• Excellent written and spoken etiquette and ability to manage competing priorities i.e. calendar management
• Self-starter with ability to track and manage work across multiple priorities
• Professional maturity and ability to remain calm under stress
• Ability to provide and receive constructive feedback and coaching

Preferred qualifications, capabilities, and skills

• Experience supporting at an executive or Managing Director level (or equivalent) or above
• College degree