Sr Operations Specialist Iii - Pre-purchase Compliance jobs at Jpmorgan in United States, Jacksonville
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Jacksonville
7 jobs found
13.09.2024
JPM
JPMorgan Account Specialist IV Mortgage - Customer Life Events United States, Florida, Jacksonville
Serve as the primary contact for customers and approved third parties during the customer life event process; provide timely and empathic assistance to customers experiencing life events, including answering inquiries,...
Maintain constant focus on customer service and all process flows that lead to delivering best in class service. Assign work and sets workflow priorities, tracking unit's performance and monitoring daily...
Review and respond to inquiries from senior level Home Lendingpartners/Correspondent customers while performing loan maintenance. Accurately input loan data into a loan origination system. Provide excellent customer service by taking...
Work with direct reports to perform analysis to identify major issues and actionable opportunities, design potential solutions, and quantify bottom-line financial impact. Develop management, stakeholder, and regulator presentations in order...
Work with the Correspondent Compliance Management, to achieve all associated organizational and workforce aligned objectives. Ensure that all work items are completed as per the agreed timelines in relation to...
Review escalated work requests from internal and external partners. Review procedures and understand how to properly apply them when reviewing loans. Validate client documentation is executed properly and accurately according...
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Processes and assist customers with...
Serve as the primary contact for customers and approved third parties during the customer life event process; provide timely and empathic assistance to customers experiencing life events, including answering inquiries,...
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