Senior Marketing Copywriter Vice President jobs at Jpmorgan in United Kingdom, London

As a Product Solutions – Data and AI - VP in the Chief Data and Analytics Office Product and Platform team, you will enable internal teams to maximize their data and analytics outcomes using Fusion Platform Solutions and Services. You will build expertise in Data and AI domains, create high-quality documentation and training materials, and guide clients in leveraging advanced tools. You’ll collaborate across product, engineering, and architecture teams to deliver integrated solutions. Your work will help shape product strategy and drive innovation across the firm.

Job Responsibilities:

• Support internal clients in leveraging Fusion Platform capabilities for data and AI solutions
• Engage with clients to understand requirements and implement integrated solutions
• Represent product roadmaps, articulating benefits and guiding clients on best practices
• Develop AI/ML experiments, applications, tutorials, and reference implementations
• Provide feedback to product and engineering teams to influence development and strategy
• Balance multiple tasks and client engagements while staying current with industry trends
• Manage office hours to educate, demo, and collect feedback from clients
• Coordinate across product, engineering, and architecture teams to deliver solutions
• Synthesize complex information clearly and precisely for diverse audiences
• Communicate effectively with technical and non-technical stakeholders
• Adapt quickly and thrive in a fast-paced, dynamic environment

Required Qualifications, Capabilities, and Skills:

• Understanding of statistical models such as regression, tree-based methods, and neural networks
• Proficiency in at least one programming language for data analysis (e.g., Python, R, MATLAB, Scala)
• Experience applying data science and quantitative modeling to real-world financial use cases
• Knowledge of open-source data analysis tools and machine learning libraries
• Ability to create technical documentation and present to varied audiences
• Run @ AI speed
• Hands-on experience or strong understanding of LLMs, fine-tuning, GenAI chatbots, agentic architectures, and evaluation approaches
• Ability to manage ambiguity and context switch effectively
• Operate efficiently in high-speed, evolving settings
• Strong skills in synthesizing complex information
• Excellent communication skills

Preferred Qualifications, Capabilities, and Skills:

• Master’s degree in a quantitative discipline
• Knowledge of cloud-based data science and machine learning services
• Experience with large-scale and distributed data analysis tools (e.g., Spark)

As a Client Technical Onboarding Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job responsibilities

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
• Own the product implementation and training experience for your assigned clients
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary

Required qualifications, capabilities, and skills

• Applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner, and influence others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom, and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications

The role will cover a wide range of Leveraged (both Private Equity-owned and Corporate) and Investment Grade clients in the Consumer, Healthcare and Retail sectors.

As a Wholesale Credit Risk EMEA – Consumer, Healthcare, Retail – Vice President in the Commercial & Investment Bank team, you will play a crucial role in negotiating and developing recommendations for new transaction approvals across a variety of products, including secured and unsecured loans, derivatives, trade, and treasury products. You will lead due diligence and credit analysis to assess the creditworthiness of counterparties, making recommendations on appropriate structures, risk appetite, and grading. Your role will involve structuring and documentation negotiations, as well as ongoing credit risk portfolio management. You will also be committed to personal development and fostering team knowledge by coaching and training members of the Analyst and Associate community. Your ability to balance a commercial mindset with a sound risk and controls attitude will be key to managing the Firm’s balance sheet effectively.

Job responsibilities

• Negotiate and develop recommendations for new transaction approvals across various products.
• Lead due diligence and credit analysis to assess counterparty creditworthiness.
• Make recommendations on appropriate structure, risk appetite, and grading.
• Lead structuring and documentation negotiations for Investment Grade or Leveraged facilities.
• Commit to personal development and foster team knowledge through coaching and training.
• Manage ongoing credit risk portfolio, including monitoring credit ratings, sector trends, and client performance.
• Balance a commercial and solution-driven mindset with a sound risk and controls attitude.
• Develop close working relationships with senior stakeholders within the Commercial & Investment Bank.
• Understand and apply J.P. Morgan’s Risk management policies in interactions with stakeholders, including Regulators and Auditors.

Required qualifications, capabilities, and skills

• Sound credit skills and judgment, with a proactive and flexible approach to coordinating and leading credit processes.
• Good interpersonal and communication skills, with the ability to establish credibility and trust with internal business and risk stakeholders.
• Working knowledge of transaction structures, documentation, and banking products sufficient to lead the execution of new deals and portfolio workstreams.
• Experience in Sponsor deal financings
• Ability to be a self-starter while working effectively in a team environment.
• Significant of experience in a comparable environment.

Preferred qualifications, capabilities, and skills

• Previous experience leading loan documentation negotiations and core corporate derivative documentation is recommended (Investment Grade, Leverage Finance, Sponsor LBO).
• Experience in Consumer, Healthcare & Retail industries is valuable but not required

Shape the future of employee Experience by contributing to UX design of communication and collaboration products, empowering our 300,000+ employee workforce. We are seeking a talented Experience Design Senior Associate to drive the design of digital first solutions that empower our employees today and in the future.

As an Experience Design Senior Associate, you will play a pivotal role in shaping the user experience of our communication and collaboration products. You will leverage your advanced knowledge of experience design principles to create solutions that cater to a diverse range of users. Collaborating with cross-functional teams, you will contribute to the continuous improvement of our offerings, blending vendor products and in-house built solutions, ensuring a seamless and enjoyable experience and enhancing collaboration for our employees. You’ll be involved in various steps of the design process including defining products and features, and delivering concepts, prototypes and detailed design. You’ll do this by collaborating across product, engineering, accessibility, and through partnerships with your peers and stakeholders. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our employees.

Job responsibilities

• Design and develop elegant solutions to interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.
• Apply advanced knowledge of experience design principles and storyboarding to create user-centric designs and interactions that enhance navigation, usability, and overall user satisfaction.
• Develop user flows, wireframes, interactive prototypes, and high-fidelity mockups for applications and portals
• Create storyboards, journey maps and/or service blueprints, collaborate with UX Research in identifying pain points and opportunities for improvement, and champion new ideas in products and features of various levels of complexity.
• Conduct data-driven analyses to inform design decisions and transform raw information into valuable insights for decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, ensuring our products cater to a diverse range of users.
• Champion the user-first mindset across ‘build’ and ‘buy’ products by simplifying onboarding experience, streamlining complex workflows, optimizing core features based on user desirability and feasibility.
• Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience.
• Assist in analyzing market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
• Advocate for user-centered design principles and best practices throughout the product lifecycle.
• Communicate design rationale and facilitate design reviews with cross-functional teams.
• Stay current on trends in UX design, fintech, AI and digital to drive innovation.
• Contribute to the growth of UX maturity across the division.

Required qualifications, capabilities, and skills

• 4+ years of experience or equivalent expertise in UX/UI/Product design or similar role, dedicated to improving digital product experiences
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma)
• Solid understanding of interaction design and usability best practices
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
• Strong portfolio demonstrating design process, problem-solving, and impactful digital experiences in complex domains.
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.
• Experience planning, conducting, and applying findings from user research and usability tests
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
• Excellent communication, presentation, and collaboration skills.
• Ability to manage working both independently and within a team.

Preferred qualifications, capabilities, and skills

• Prior experience designing applications within complex business domains.
• Experience of working with SaaS, vendor products.
• Understanding of Human-Computer Interaction or related field.
• Experience working in Agile, cross-functional teams, interacting with business, product and engineering stakeholders.
• Familiarity with web and mobile interface guidelines and accessibility standards.
• Skills in facilitating workshops or design sprints.
• Experience building out or contributing to design systems.
• Examples of work that demonstrate exceptional, world-class digital experiences (through low- to high-fidelity design work) that have contributed to positive business outcome

Education

• Bachelor’s degree in HCI, Human Factors, UX Design, or a related field, or equivalent professional experience.

Job responsibilities

• Draft and negotiate agreements for key CCB strategic partnerships and engagements.
• Provide strategic, commercially pragmatic, and transparent advice to business partners.
• Provide ongoing support and assistance to business partners, other legal teams and functional partners as to contract interpretation.
• Provide early stage “seat at the table” strategy and pre-term sheet legal support, including issue-spotting, researching, and appropriately escalating risks and concerns that may exist with any potential deal type.
• Participate in cross line of business initiatives.
• Manage external counsel on discrete deals (as much of the work is done in-house as possible).

Required qualifications, capabilities and skills

• Licensed attorney with at least 5 years of legal experience.
• On-point transactional experience with strong technical drafting skills.
• The ability to stay calm when the pressure is on and the confidence to be outspoken when necessary while maintaining a good sense of humor.
• Entrepreneurial, business-minded, and a creative problem solver.
• The ability to see past the question, understand the wider strategy, and think tactically to get to the best result for all parties.
• The ability to pivot between priorities and have the perseverance and patience to see a matter through to completion.

Preferred qualification, capabilities, and skills

• Prior in-house experience, financial services experience, and/or experience with technology/digital transactions and partnership agreements would be a significant plus.

As a Commodities Client Service Account Manager Vice President within the Trade & Working Capital Client Service, you will be responsible for the servicing of Core and Structured Trade Finance products. You will also be required to use in-depth product knowledge to resolve challenging client facing issues during the product life.

Job responsibilities

• Manage life cycle of transactions after Sale
• Build relationships with the Client segment, Internal Operations, Middle and Front office colleagues
• Track the client transactions through operational steps and liaise with multiple internal parties to ensure smooth handling and fast turnaround time for the client
• Provide client reporting to help enhance their experience including discrepancy analysis, inquiry volume and type, early payment opportunities, digital solutions
• Support the operation workflow to resolve refusals, disputes, and problematic transactions
• Record all Client interactions in case management system (e.g. calls, meetings, issues, and proactive communications)
• Escalate client concerns and any issues to Sales (i.e., encryption emails)
• Understand the Commodity products lifecycle from front to back and be the “go-to” person within the team
• Partner with Trade Sales as Trusted Advisor to enable new business and solutions
• Work closely with the Client Service, Operations, and Compliance teams and other regions to close gaps and standardise processes / improve consistency.
• Communicate with clients to solve immediate day-to-day issues on live transactions as well as understand their long term needs to shape business decisions

Required qualifications, capabilities, and skills

• In depth knowledge of LC/SBLC mechanisms for Commodity Products
• Strong knowledge/understanding of the Oil & Gas and Commodities industries
• Strong familiarity with key market practices in the sector
• Ability to explain the clients’ LC requirements to internal stakeholders, assessing key risks and mitigants for the bank
• Ability to work within tight deadlines
• Ability to operate in a collaborative environment and possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization
• Proven leadership skills and capable of delivering exceptional performance under pressure
• Strong focus on client satisfaction and the building of excellent relationships with our customers

Preferred qualifications, capabilities, and skills

• Trade Finance Commodity expertise
• Excellent planning and organization skills
• Comfortable working within tight deadlines
• Ability to operate in a collaborative environment and must possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization
• Ability to develop and mobilise internal networks and resources
• Ability to effectively use and manage multiple system
• Additional European language skills