Client Engineering Lead jobs at Jpmorgan in United Kingdom, London

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Enterprise Technology, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization
• Evaluate public cloud business opportunities, collaborating with internal teams to align financial strategies with organizational goals
• Manage and execute standard monthly billing processes for public cloud providers, ensuring accuracy and compliance
• Interpret financial data to understand changes in cloud spend, providing insights into the "hows" and "whys" of month-over-month variations
• Collaborate with cross-functional teams to drive data-informed decision-making and support key business initiatives

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Strong proficiency in Excel and data analysis, with the ability to handle large datasets and complex calculations
• Knowledge of public cloud providers (AWS, Azure, Google Cloud) and cloud cost management tools
• Ability to interpret and analyze financial data, providing strategic insights and recommendations
• Excellent communication skills, with the ability to convey complex financial information to diverse audiences

Preferred qualifications, capabilities, and skills

• Holding a FinOps certification as well as the AWS Cloud Practitioner certification or equivalent for Azure/Google
• Strong understanding of cloud billing processes, financial reporting, and experience with cloud cost management platforms and tools
• Proven ability to work collaboratively in a fast-paced, dynamic environment
• Demonstrated ability to lead through change and manage ambiguity effectively

As a Client Technical Onboarding Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job responsibilities

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
• Own the product implementation and training experience for your assigned clients
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary

Required qualifications, capabilities, and skills

• Applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner, and influence others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom, and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications

As a Lead Software Engineer - Front-End Engineer at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Job responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Create and maintain clean, efficient, and reusable codebase.
• Conduct thorough testing to ensure robustness and reliability of applications.
• Troubleshoot and debug issues, ensuring smooth application functionality.
• Communicate effectively with stakeholders to gather requirements and provide progress updates.
• Mentor junior developers, providing guidance on best practices and code reviews.
• Stay updated with the latest industry trends and best practices in mobile development.
• Drive continuous improvement initiatives to enhance development processes and workflows.
  

Required qualifications, capabilities and skills

• Formal training or certification on JavaScript concepts and proficient advanced experience
• Strong knowledge of JavaScript, TypeScript, and ES6+ syntax
• Ability to write testable, clean JavaScript code
• Familiarity with writing unit tests
• Ability to work in a dynamic, agile environment within a geographically distributed team
• Ability to focus on promptly addressing customer needs
• Excellent written and verbal communication skills in English

Preferred qualifications, capabilities and skills

• Proficiency in React framework
• Building applications using React Native in TypeScript or JavaScript
• Native application development across Android / iOS in Kotlin / Swift
• Understanding of REST APIs and GraphQL
• Comfortable working with projects partially or fully using TypeScript
• Using latest React features such as Suspense and Hooks
• End to end testing applications with Detox / Appium / WebdriverIO

Job responsibilities

• Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed
• Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances
• Create, maintain and review financial models and analyses (both recurring and ad-hoc)
• Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions
• Collaborate with business partners across P&A, lines of business and the firm to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives
• Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams

Required qualifications, capabilities, and skills

• Bachelors degree in Finance, Economics, or Accounting
• 5+ years of relevant FP&A experience
• Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Must be comfortable with frequently changing priorities
• The ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment
• Excellent organizational, management, and both verbal and written communication skills
• Strong quantitative, analytical, and problem solving skills
• Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros
• Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations

• Detail oriented individual with the ability to work well under pressure, handling multiple projects and initiatives simultaneously. Self-starter who is able to work in a fast paced, results driven environment

• Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management
• Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically

Preferred qualifications, capabilities, and skills

• CFA, CPA, MBA a plus
  

Description

Job responsibilities

• Execute software engineering solutions, including design, development, and technical troubleshooting with the ability to apply knowledge of existing solutions to satisfy security requirements for Cyber Operations users and stakeholders (e.g., clients, users, product, platform, application owners).
• Lead the strategy for our UI estate, driving best practices on UX, architecture and integration with our back-end components.
• Design and implement user interfaces using modern JS frameworks (e.g. React, Angular, or Vue.js).
• Architect and implement cloud-based solutions on AWS, ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to understand requirements, develop solutions, and deliver high-quality software solutions.
• Troubleshoot and debug issues, perform root cause analysis, and implement effective solutions.
• Write clean, efficient, and maintainable code in production following best practices and coding standards, such as Test Driven Development and implementing rigorous unit/integration testing.
• Conduct code reviews, provide constructive feedback, and mentor team members.
• Stay up-to-date with emerging technologies, trends, and best practices in software engineering, cloud computing, and Cybersecurity.
• Add to a team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Bachelor's degree in Computer Science, Engineering, or a related field and/or proven work experience as a Software Engineer, preferably in a cloud-based environment.
• 5+ years of work-related experience in a professional software engineering role.
• Knowledge of JavaScript frameworks, such as React (preferred), Angular, and Vue.js.
• Knowledge of CSS frameworks, such as Bootstrap, Material UI, and Tailwind CSS.
• Strong experience in building performant, scalable and reliable micro services.
• Hands-on experience with AWS services such as S3, Lambda, Athena, EC2, SQS, RDS, DynamoDB, etc.
• Strong proficiency in SQL, with experience of building data pipelines, data models, and data transformation within data warehouses, knowledge of tools such as DBT is desired.
• Strong proficiency in Python, with a deep understanding of object-oriented programming principles.
• Strong understanding of API protocols and standards, including REST and GraphQL.
• Experience with CI/CD pipelines, automated testing, Git and GitHub, containerization, and infrastructure as code (IaC) tools like Terraform.
• Solid understanding of agile methodologies and DevOps best practices, such as CI/CD, application resiliency, security, and Test Driven Development.
• Excellent problem-solving skills, attention to detail, and ability to work independently or as part of a team.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels, provide training, and solicit feedback.

Preferred qualifications, capabilities, and skills

• Experience with big-data technologies, such as Splunk, Trino, and Apache Iceberg.
• Data Science experience.
• AI/ML experience with building models.
• AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified Developer).

As a Commodities Client Service Account Manager Vice President within the Trade & Working Capital Client Service, you will be responsible for the servicing of Core and Structured Trade Finance products. You will also be required to use in-depth product knowledge to resolve challenging client facing issues during the product life.

Job responsibilities

• Manage life cycle of transactions after Sale
• Build relationships with the Client segment, Internal Operations, Middle and Front office colleagues
• Track the client transactions through operational steps and liaise with multiple internal parties to ensure smooth handling and fast turnaround time for the client
• Provide client reporting to help enhance their experience including discrepancy analysis, inquiry volume and type, early payment opportunities, digital solutions
• Support the operation workflow to resolve refusals, disputes, and problematic transactions
• Record all Client interactions in case management system (e.g. calls, meetings, issues, and proactive communications)
• Escalate client concerns and any issues to Sales (i.e., encryption emails)
• Understand the Commodity products lifecycle from front to back and be the “go-to” person within the team
• Partner with Trade Sales as Trusted Advisor to enable new business and solutions
• Work closely with the Client Service, Operations, and Compliance teams and other regions to close gaps and standardise processes / improve consistency.
• Communicate with clients to solve immediate day-to-day issues on live transactions as well as understand their long term needs to shape business decisions

Required qualifications, capabilities, and skills

• In depth knowledge of LC/SBLC mechanisms for Commodity Products
• Strong knowledge/understanding of the Oil & Gas and Commodities industries
• Strong familiarity with key market practices in the sector
• Ability to explain the clients’ LC requirements to internal stakeholders, assessing key risks and mitigants for the bank
• Ability to work within tight deadlines
• Ability to operate in a collaborative environment and possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization
• Proven leadership skills and capable of delivering exceptional performance under pressure
• Strong focus on client satisfaction and the building of excellent relationships with our customers

Preferred qualifications, capabilities, and skills

• Trade Finance Commodity expertise
• Excellent planning and organization skills
• Comfortable working within tight deadlines
• Ability to operate in a collaborative environment and must possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization
• Ability to develop and mobilise internal networks and resources
• Ability to effectively use and manage multiple system
• Additional European language skills