Employee Relations Partner - Apac jobs at Jpmorgan in Philippines
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Philippines
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17 jobs found
07.04.2025
JPM
JPMorgan Client Service Analyst - APAC Solution Center Philippines, Quezon City
Provide email enquiry support and/or telephone hotline support to internal and external JP Morgan customers relating to their accounts and transactions. Maintain high level of proficiency in Treasury Services products...
Manage the various aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement, while adhering to the firm’s standards, controls, and intelligence automation...
Lead the team in ASIA hours to meet expectations of all service beneficiaries. In particular for engagement with Service Leads and escalation responsibilities but also client experience, risk and controls,...
Oversee a team of professionals investigating code of conduct matters with empathy and impartiality. Monitor case volumes and ensure adherence to service level agreements, maintaining a risk-minded approach. Manage appeals...
Provide guidance/advice on any ER related matters. Document investigative paths, recommendations, and resolutions. Write investigative summaries in a clear, concise and legally defensible manner. Conduct climate assessments by leveraging on...
Support the implementation of the firmwide Employee Opinion Survey (EOS) by managing a specific work stream. Support other surveys within the listening strategy. Partner with Centers of Excellence (COEs) to...
Serve as a case manager responsible for intaking reports of alleged employee misconduct. Use research tools and professional judgment to identify issues and potential risks associated with a given report....
Provide email enquiry support and/or telephone hotline support to internal and external JP Morgan customers relating to their accounts and transactions. Maintain high level of proficiency in Treasury Services products...
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