JPMorgan Employee Relations Partner - APAC 

Philippines, Quezon City 

697683718

This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As an ER Partner, primarily handling performance-related issues in the region, you will be a part of an experienced team of ER Professionals who conduct and facilitate complex, sensitive and time-critical ER Investigations. You will collaborate with HR colleagues and Business Managers to implement appropriate strategies, plans and interventions to develop and/or maintain a high performing work environment.

Job responsibilities:

• Provide guidance/advice on any ER related matters
• Document investigative paths, recommendations, and resolutions. Write investigative summaries in a clear, concise and legally defensible manner.
• Conduct climate assessments by leveraging on inclusive investigative skills to identify underlying issues.
• When appropriate, engage control partners including Global Security, Legal, Compliance, Risk & Controls, and other HR colleagues, to assist in resolving workplace concerns.
• Execute a robust risk and controls agenda.
• Provide ER Learning sessions and reporting to address emerging trends and issues.
• Perform other similar functions.

Required qualifications capabilities and skills:

• Business & HR Acumen: Knowledgeable of HR practices, understanding of financial impact of HR decisions, knowledge of the financial services industry, and a global mindset to drive JPMorgan Chase & Co. business performance.
• Consulting & Advising : Consult and partner with stakeholders to accurately diagnose issues and provide advice and solutions that maximize business results.
• Problem Solving/Decision Making & Risk & Controls: Identify issues using critical thinking, data analytics and judgment to make fact-based decisions and recommendations. Demonstrate and promote expected risk/controls behaviors by holding self and others accountable to operate within established procedures/parameters and to proactively prevent and/or address risk and control issues.
• Change/Project Management : Identify the need for and serve as a facilitator of change and innovation by using influence, an operational mindset and effective project management skills to promote engagement and participation.
• Interpersonal Skills & Persuasiveness: Strong interpersonal skills and the ability to influence and persuade others to gain support and commitment for ideas and initiatives.
• Bachelor’s Degree: in Business, Human Resources Management, Law or any related courses
• Experience: Minimum of 2 years of experience as a people manager in current function or HR experience at a supervisory level capacity, unless with relevant employee relations experience within the Firm.
• Communication Skills: Excellent written and verbal communication skills.

Preferred qualifications, capabilities and skills:

• Experience in the shared services/ BPO financial industry focusing on the handling of the end-to-end employee relations case management.
• In-depth expertise in implementing and driving compliance of policies/procedures and business practices, a requirement.
• Detailed knowledge of employment laws and regulations, highly preferred.
• Ability to make data-driven decision, a plus; comfortability working with Excel (reports processing, pivot, etc.), an advantage.
• Comfortable working in a volume-driven environment.

Internal Application Eligibility Requirements

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm

Not under Performance Coaching (formerly known as PIP)

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resources Policies and Guidelines.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.