Account Specialist Ii - Lease Loan jobs at Jpmorgan in Philippines
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Company (1)
Job type
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Job title (1)
Philippines
City
189 jobs found
04.01.2025
JPM
JPMorgan Client Service Account Management - Associate Philippines, Quezon City
Key advisor to the client, providing advice and consultation on decision making. Serves as the client’s central point of resolution and escalation for service issues, liaises with bank partners to...
Answer customer service calls, research and respond to inquiries and requests for information, and resolves problems and complaints. Perform timely and accurate system input of new loans and loan payments...
Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicates with customers in a...
Work Chargeback cases within strict timeframes; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability given...
Conduct detailed review and analysis of transactional data. Determine appropriate actions based on specialist reviews and case dispositions. Communicate with merchants both verbally and in writing to support case work...
Daily responsibilities include managing direct reports, coaching directs, call monitoring, upskilling, resolving client concerns/complaints and coordinate with internal contact point for complex escalations, and serve as SME for Fraud processes....
Work with Credit Coordinators, Bankers, Underwriters, Compliance, internal and external legal counsel and outside vendors to complete the request. Performs documentation preparation and documentation review for existing customers and new...
Key advisor to the client, providing advice and consultation on decision making. Serves as the client’s central point of resolution and escalation for service issues, liaises with bank partners to...
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