JPMorgan Client Ops Specialist IV 

Philippines, Quezon City 

308606463

As a Client Screening Analyst in the Digital & Platform Services at Global Screening Operations, you will be at the forefront of maintaining JPMorgan Chase's resilience. You will help the firm grow responsibly by anticipating risks and solving real-world challenges that impact our company, customers, and communities. Our culture encourages thinking outside the box and striving to be best-in-class.

Job Responsibilities:

• Conduct searches and gather data using specialized applications to identify anomalies related to political affiliations, negative media, and sanction hits.
• Analyze and investigate alerts generated by standard policies, procedures, and tools.
• Review daily alerts to determine matches to clients and escalate to Level 2 teams as necessary.
• Document opinions and dispositions with adequate evidence.
• Maintain individual and team throughput and quality targets.

Required qualifications, capabilities, and skills:

• Minimum of 2 years of experience in Client Screening or Know Your Customer/Client.
• Bachelor's degree required in finance or related disciplines.
• Strong verbal and written communication skills; ability to communicate effectively within a team and across departments.
• Intermediate MS Office skills.
• Self-motivated and proactive, with the ability to work accurately under pressure and meet deadlines.
• Ability to work independently and multitask in a fast-paced environment.
• Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment.
• Strong analytical ability and critical thinking skills; ability to identify issues accurately and offer solutions.
• Flexible to work variable shifts, including weekends and holidays, as per business requirements.

Preferred qualifications, capabilities, and skills:

• Experience in identifying opportunities for improvement and driving operational process changes with a focus on innovation.
• Strong controls mindset.