Client Service Senior Manager - Payments jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
290 jobs found
Yesterday
JPM
JPMorgan Client Service Manager IPB CLIENT SERVICE Latin America Philippines, Quezon City
Communicate guidance and direct CS3 to resources for delivering high-quality, high-touch service to IPB Latin America and GFG client service teams, managers, and clients. Manage team’s daily work volumes and...
Participate in sales process to position and differentiate J.P. Morgan’s implementation strengths and value. Lead implementation projects comprising of client-facing activities such as workshops to refine solutions, establish project plans...
Document and maintain a comprehensive inventory of clients’ business activities with the bank. Advise clients on and assist with account maintenance activities including signer updates, and board resolution changes. Act...
Complete operational balancing, reconciliations, and identification of breaks, including matching and sourcing breaks to the correct resolver groups. Monitor the aged breaks queue and drive closure through effective investigation and...
Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines. Manages end-to-end account activities projects including fund launches, closures, mergers, and remediation's. Manages the end to...
Evaluate and execute appropriate staffing plans to achieve site and product SLA goals. Responsible for leading and managing multiple projects. Works directly with senior managers globally to identify technology, resource...
Lead regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitor client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Communicate guidance and direct CS3 to resources for delivering high-quality, high-touch service to IPB Latin America and GFG client service teams, managers, and clients. Manage team’s daily work volumes and...
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