Account Specialist Ii - Merchant Services Corporate & Investment Banking jobs at Jpmorgan in Philippines, Quezon City
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Job type
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Job title (1)
Philippines
Quezon City
164 jobs found
21.09.2024
JPM
JPMorgan Account Specialist II - Merchant Services Corporate & Invest... Philippines, Quezon City
Advocating Merchants – Putting Customers first and being there for our Customers. Answer and resolve calls from our merchants. Be the First contact resolver for our Merchants. Identify, analyze, and...
Respond to and handle incoming emails and CC cases from internal departments. Assist frontline specialists with escalations and general support needs via assist queue and other means (e.g. chat, email,...
Monitor Chase Advanced Support Associates and Specialists activities and key performance indicators. Coach and develop Advanced Support Associates and Specialists for continuous skill refinement through various mediums to isolate individual...
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Analyze client fee schedules and applying them in the billing platform accurately and timely. Performs thorough review of the set up cases assigned and complete these within a defined SLA....
Produce accurate and timely Net Asset Values and assist management and global business partners with relevant inquiries. Ensure global business partners meet agreed upon processing deadlines. Partner with Client Service...
Performs Stakeholders/Merchants facing activities through various mediums (Zoom/Email/Phone calls), to successfully execute a request by explaining policies and procedures. Monitor account specialist activities and key performance indicators. Coach and develop...
Advocating Merchants – Putting Customers first and being there for our Customers. Answer and resolve calls from our merchants. Be the First contact resolver for our Merchants. Identify, analyze, and...
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