Legal Regulatory Change Coordinator - Cebu jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
41 jobs found
01.04.2025
JPM
JPMorgan Specialist - Fraud Customer Service Cebu Philippines, Cebu City
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Provides coaching and development plan for direct reports (Team Leaders). Ensures Team Leaders are meeting work objectives in an efficient, thorough and productive manner. Ensures employee compensation is reflective of...
Prepare, validate, and submit reports. Oversee and manage regulatory inquiries. Monitor RTB service deliveries, such as metrics dashboards. Govern reporting of RTB production metrics. Own the end-to-end incident management process....
Execute daily reporting controls to ensure completeness, accuracy, validity and timeliness of regulatory reporting. Log and track issues or control gaps identified. Work with Business and Technology to prioritize the...
Provide best-in-class customer service, through phone and chat, handling “everyday banking” issues from the customers, which includes guiding customers how to use our product and technical troubleshooting concerns. Process disputes...
Provides coaching and development plan for direct reports (Team Leaders). Ensures Team Leaders are meeting work objectives in an efficient, thorough and productive manner. Ensures employee compensation is reflective of...
Manage daily volumes / operational tasks and EOD completion within the SLA. Review staffing and volume trends to ensure the optimal capacity plan is in place. Touchbase regularly with partner...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
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