Payments Rotational Analyst Program Class jobs at Jpmorgan in Brazil, São Paulo

Job responsibilities

• Develop new features and maintain existing ones for regional applications.
• Participate in projects and provide production support.
• Solve technical problems and propose effective solutions.
• Write secure, high-quality code; review and debug code written by others.
• Design and implement infrastructure solutions using AWS and Terraform, ensuring scalability, security, and operational efficiency.
• Contribute to a team culture that values diversity, opportunity, and respect.

Required qualifications, capabilities and skills

• Formal training or certification on Software Engineer concepts and proficient applied experience.
• Knowledge of Java, Kotlin, Spring Framework, Oracle database, Linux OS, REST APIs, and automated testing.
• Experience creating and maintaining global financial systems with low tolerance for failures, high performance, resilience, and security.
• Knowledge of AWS infrastructure and services.
• Cloud experience on AWS (including serverless components) and Kubernetes.
• Experience with Infrastructure as Code, ideally Terraform.
• Proficiency in programming languages.
• Experience working in development teams using agile methodologies.
• Strong communication skills, teamwork, and proactiveness.
• Fluent in English.

This position is ideal for professionals seeking challenges in a dynamic environment and who wish to contribute to the development of innovative technological solutions in the payments area. If you possess the qualifications and are interested in being part of a dedicated and growing team, we encourage you to apply.

Job Responsibilities:

• Review, draft, and negotiate documents related to the covered lines of business.
• Stay abreast of key regulatory agendas impacting JPMorgan's business, supporting regulators and the market innovation agenda, advising and interpreting regulations, and assessing legal risks.
• Participate in regional and global initiatives, including NBIA assessments, and the development of templates, know-how, best practices, and procedures.
• Provide support in the negotiation of facilities and deals, including lending, trade finance, supply chain finance, receivables finance, and bank guarantees.
• Support the larger banking team, when needed, with respect to other products and services, as well as various institutional matters.
• Provide legal and regulatory support in connection with the covered lines of business.

Preferred Qualifications:

• Qualified lawyer with at least 7 years of legal experience in payments, cash management, or bank regulatory, with experience in trade finance.
• Licensed attorney in Brazil.
• Fluent in English.
• Strong regulatory background.
• Strong drafting, negotiation, and legal analytical skills with attention to detail.
• Excellent communication skills, both written and oral.
• Strong interpersonal skills, team-oriented, and ability to work collaboratively with internal stakeholders.
• Ability to apply technical product knowledge and experience to complex and innovative transactions and products.
• Strong commercial focus with a solution-driven approach.
• Ability to work under pressure, prioritize, and respond to business needs and goals.
• Ability to adapt and apply legal skills in new business areas and subjects where the lawyer may not have expertise, and willingness to develop and excel beyond their comfort zone.
• Innovation mindset.

As a Trading Services Analyst, you will have the following responsibilities

Job Responsibilities:

• Monitoring the Corporate Action Events for the Foreign Investors holdings;
• Contact the Central Depositary to confirm the Corporate Actions’ details;
• Perform entitlement reconciliation against central depositary;
• Process the client´s instructions in order to participate in the Voluntary Events and Proxy Voting Meetings;
• Control the financial settlement for Foreign Investors considering Tax;
• Tax Calculation / collection
• Regulators / IRS ad hoc request
• Process and reconciliation of regulatory reports.

Required qualifications, capabilities and skills:

• Advanced / Fluent in English;
• Knowledge of MS Office package;
• MS Excel Advanced
• Team player;
• Meticulous, Attentive to details and organized;
• Focused in controls and deadline;

Preferred qualifications, capabilities and skills:

• Previous experience with custody activities
• Knowledge of VBA

Job Responsibilities:

1. Product Vision and Strategy :
   • Define and articulate the product vision and strategy, with a focus on transactional products.
   • Develop and maintain a product roadmap that aligns with company objectives and risk management strategies.
2. Stakeholder Collaboration :
   • Work closely with internal and external stakeholders, including banks, financial institutions, and technology partners.
   • Engage with diverse stakeholders to ensure alignment and successful product delivery.
   • Partner with technology teams to ensure scalable architecture, robust integration and adherence to global tech standards.
3. Customer and Market Engagement :
   • Actively gather and prioritize customer requirements and market needs.
   • Conduct market research and competitive analysis to guide product decisions.
4. Product Development and Launch :
   • Collaborate with cross-functional teams to design, develop, and launch new products and features.
   • Ensure high-quality documentation and support for client integration journeys.
5. Performance Monitoring and Optimization :
   • Monitor product performance and user feedback to identify areas for improvement.
   • Implement changes to optimize product performance and user experience.
   • Monitor product performance based on user feedback and data analytics.
6. Regulatory Compliance :
   • Ensure that payment products comply with local regulations and industry standards.
   • Stay updated on regulatory changes and adapt products accordingly.
7. Support and Training :
   • Provide support and training to sales teams and customer service representatives.
   • Address customer inquiries and issues related to payment products.
8. Innovation and Continuous Improvement :
   • Foster a culture of innovation and continuous improvement within the product team.
   • Encourage the exploration of new technologies and methodologies to enhance payment solutions.

Required qualifications, capabilities and skills:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• 6-8 years of Proven experience as a Product Manager, particularly with transactional products (cash management).
• Strong technical background in payment systems, APIs and infrastructure or understanding of API-based integrations and payment file processing.
• Solid experience with B2B or corporate banking products.
• Familiarity w/ escrow account structures, Siscomex operations, and regulatory frameworks.
• Knowledge of SWIFT protocols, ISO 20022 messaging standards and CNAB file layouts.
• Strong understanding of product lifecycle management and risk assessment.
• Excellent communication and leadership skills, with the ability to engage diverse stakeholders.
• Proficiency in English and Portuguese.
• Ability to work collaboratively in a fast-paced environment.
• Analytical mindset with strong problem-solving skills.
• Experience in a client-facing role.

Job responsibilities

• Executes basic software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with peer guidance
• Interprets architecture and design representations as well as nonfunctional requirements to develop secure, stable software against a defined architecture
• Actively applies automation to reduce manual toil in the Software Development Life Cycle
• Addresses basic code quality issues
• Gathers, analyzes, and synthesizes basic data sets in service of technical troubleshooting and generating insights to drive continuous improvements
• Breaks down routine technical tasks to troubleshoot and solve issues
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• At least 1 year of hands-on development experience
• Baseline knowledge of software, applications and technical processes within a given technical discipline
• Ability to work in large, collaborative teams to achieve organizational goals, with a passion to build an inclusive and innovative culture
• Demonstrable ability to code in one or more languages
• Understanding of software skills such as business analysis, development, maintenance, and software improvement
• Proficiency in developmental toolsets
• Basic knowledge of industry-wide technology trends and best practices

Preferred qualifications, capabilities, and skills

• Exposure to cloud technologies

Job Responsibilities

• Develop functional expertise in your product, its use cases, integrations, and how it supports the business as it exists today, and as it changes.
• Create and manage a product backlog for media and streaming finance products, supporting advertising sales billing for linear and digital, and program finance for payables.
• Understand and document dependencies between stories that are being written
• Manage feature roadmap, and prioritization of capabilities and features of a product
• Engage across functions with multiple stakeholders, translate requirements into well documented product features
• Facilitate grooming sessions to maintain a consistently up-to-date backlog of clearly defined features
• Fully document product features and capabilities in JIRA, ensuring all stories have acceptance criteria that is clear and can be measured
• Collaborate across teams and with architecture and solutions leaders, to identify the best technical solution for a feature or capability that meets the needs of the clients

Required Qualifications, skills and capabilities

• Bachelor’s degree in technology or related field of study.
• Experience working with development and engineering teams and products launches
• Experience using Jira or a similar system to track and maintain feature requirements and development progress
• Expertise in the SDLC process (Agile), with a focus on scoping, iteration planning, user story and acceptance criteria writing, and rollout management

As a Client Services Manager Brazil Head your role and responsibility include:

• Manage a team of Client Service Account Managers (CSAM) with the expectation to hire, train, motivate and coach them as they provide attentive, efficient service to clients, assessing employee performance and providing helpful feedback, training opportunities and career development.
• Understands how to navigate the organization to drive outcomes for internal and external clients and stakeholders.
• Schedule and deliver weekly staff meetings as well as quarterly check-ins with the Payments country Heads and Sales partners (i.e., review Sales priorities, discuss Service priorities, etc.).
• Act as a customer advocate and liaison to improve the overall quality of service provided to customers by all product and operational areas.
• Direct relationships with clients and internal service providers, resolves issues, directs production and establishes and monitors client SLAs.
• Drive 100% clients’ requests tracking in near real time, and improve case data quality to reduce transactional inquiries as a result of proactive client engagement, digital adoption, and reducing pain points.
• Owns and drives exceptional client and team outcomes - considers the bigger picture to identify long term solutions for the client, analyzing and interpreting client data to identify trends and develop strategy.
• Perform quality controls and monitor KPI’s.
• Direct root cause analysis and guide product quality control by coordinating resolution and escalation of customer issues, application bug reports and enhancement requests.
• Serves as high-level point of contact and demonstrates strong product knowledge while assisting in the development of product enhancements through active participation on line of business.
• Provide high-level guidance to the team and ensure that Client Satisfaction and SLAs are met or exceeded.
• Works closely with Operations and Product areas on behalf of client to deliver proactive solutions through targeted client outreach and programs as well as providing new product enhancement ideas and market (End user) intelligence.
• Leverage existing MIS to track customer volume and revenue activity, escalating any drop off to sales for action, while recognizing new and extended product opportunities.
• Project management skills required to support roll out of new products or business for Payments.
• Ensure that all processes are performed in a correct and timely manner in alignment with specifications and procedures requirements.
• Assess existing capacity and define capacity needs.
• Meet/beat financial and headcount targets.
• Enhance capacity model with greater data precision to ensure balanced portfolios and appropriate staffing.
• Certify Policies & Procedures (P&Ps) without missing any recertification due dates.
• Prioritize diverse and inclusive environment.

• Provide back up for all activities when necessary.

Qualifications

• Have a minimum of 10 years of managerial/leadership experience.
• Demonstrated strong people, project, risk management skills and a passion for excellence.
• Comprehensive understanding of Wholesale Payments products, processes and relevant market knowledge.
• Ability to act with authority and influences others to take appropriate action; drives decisions and manages through conflict and change.
• Negotiation and Strategic planning skills.
• Strong oral and written communication skills.
• Multi-tasking, Time management and Organizational skills.
• Excellent problem solving, analytical skills and attention to detail.
• Working knowledge of MS Office and Business Applications.