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Technical Success Manager - & New Zealand jobs at Jfrog in Remote, Remote

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11 jobs found
04.09.2025
JF

JFrog Senior Technical Success Manager Remote, Remote

Limitless High-tech career opportunities - Expoint
Own the customer journey, driving happiness, adoption, and value realization from JFrog products, while ensuring customer retention, satisfaction, and adoption. Collaborate with internal teams (Sales, Product, Solution Engineering, Training) and...
Description:

As a Senior Technical Success Manager in JFrog, you will...

  • Own the customer journey, driving happiness, adoption, and value realization from JFrog products, while ensuring customer retention, satisfaction, and adoption.
  • Collaborate with internal teams (Sales, Product, Solution Engineering, Training) and external stakeholders to create and maintain a Success Plan with clear metrics addressing both immediate and future customer needs.
  • Build trusted advisor relationships with customer executives, understanding their evolving strategy, industry trends, and shaping success plans accordingly. Act as the ‘voice of the customer’ to provide feedback to senior management and internal teams.
  • Proactively monitor customer health, user trends, and identify risks. Leverage CRM tools (e.g., SFDC, JIRA) to track progress and recommend actions to drive adoption and mitigate risks.
  • Conduct Business Reviews (e.g., QBRs) that focus on proving ROI and identify any potential risks and help increase customer adoption of key platform features and best practices to maximize ROI.
  • Serve as a strategy and business partner and building champions within the customer’s organization to advocate for the platform.
  • Maintain deep product knowledge, stay current with CI/CD technology trends, and manage communication channels across departments to ensure customers' evolving needs are met effectively.
To be a Senior Technical Success Manager in JFrog you need...
  • Bachelor's degree in Computer Science or Computer Engineering (or equivalent) with 7+ years of experience as a Customer Success Manager or Technical Account Manager in an Enterprise software company.
  • Customer-facing experience, including crisis and priority management for both inbound and outbound communications, with a focus on international enterprise customers.
  • Knowledge of DevOps and DevSecOps practices and familiarity with CI/CD tools (e.g., GitHub, Jenkins, Artifactory, Maven, Docker) in software development and delivery.
  • Strong problem-solving, communication, and interpersonal skills with proven ability to build rapport and trust with all stakeholders including C-suite executives.
  • Analytical mindset with the ability to interpret data and provide actionable insights.
  • Self-motivated, detail-oriented, and able to manage competing priorities in a fast-paced environment.
  • Willingness to work weekends and holidays on occasion, with a commitment to continuous learning and personal growth.

WHAT JFROG CAN OFFER…

  • Open to remote work for candidates outside a reasonable commuting distance to the Atlanta, Sunnyvale and Seattle office.
  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $165,000 to $180,000. Base salary will be based on your skills, qualifications, experience, and location.
  • This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees with comprehensive benefits including medical, dental, vision, retirement, wellness, and much more!
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04.09.2025
JF

JFrog Field Marketing Manager - & SEA Remote, Remote

Limitless High-tech career opportunities - Expoint
Design and execute diverse marketing campaigns to engage target audiences and achieve pipeline goals. Collaborate with sales leaders to align marketing plans with business objectives, integrating corporate programs with local...
Description:

Fast-Frogward Your Career to Years From Now

What you’ll be doing as a Senior Field Marketing Manager:

  • Design and execute diverse marketing campaigns to engage target audiences and achieve pipeline goals.
  • Collaborate with sales leaders to align marketing plans with business objectives, integrating corporate programs with local marketing activities to create comprehensive, multi-channel quarterly strategies.
  • Design and manage JFrog-hosted webinars, in-person events, and email campaigns targeting key accounts; select and execute sponsorships for industry events.
  • Collaborate with global campaign teams and sales development stakeholders to support account-based marketing strategies.
  • Enable regional sales and partner teams by producing and localizing digital assets and sales collateral, adapting messaging for different local audiences.
  • Measure and analyze marketing campaign outcomes and pipeline health, establishing regular reporting to marketing and sales counterparts.

If you don’t meet 100% of the requirements below – that’s okay, nobody’s perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

What you bring to the table:

  • Native Japanese proficiency and fluent English.
  • To be based in Tokyo or Singapore.
  • Minimum of 4-5 years of experience in B2B/B2D Demand Generation and/or Field Marketing roles; experience in marketing deep-tech, cybersecurity, and dev-tech products is preferred.
  • Proven track record of collaborating with sales, channels, and sales development teams to plan and execute pipeline-driving campaigns. Experience in large, distributed organizations is preferred.
  • Proficient in modern marketing tactics and best practices: persona-centric demand generation, marketing automation, pipeline acceleration, and digital funnels.
  • Strategic thinker with strong prioritization skills, attention to detail, and ability to meet deadlines while managing multiple projects in a fast-paced environment.
  • Creative and energetic self-starter with strong initiative and resourcefulness.
  • Excellent presentation skills and the confidence to communicate effectively with senior-level sales and marketing executives.

Here’s what our employees have to say about working at JFrog:

  • "I wanted to work in a company that takes technology forward."
  • "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers."
  • "It’s nice to work for a company with a must-have product, not a nice-to-have.”
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These jobs might be a good fit

04.09.2025
JF

JFrog Senior SDR Manager - APAC Remote, Remote

Limitless High-tech career opportunities - Expoint
Lead the inbound & outbound sales development team as a first-line manager to turn leads into opportunities and over-achieve our monthly, quarterly, and yearly targets (SQLs, Pipeline, ARR). Hire, train,...
Description:

Fast-Frogward Your Career to Years From Now

What you’ll be doing as a Senior SDR Manager:

  • Lead the inbound & outbound sales development team as a first-line manager to turn leads into opportunities and over-achieve our monthly, quarterly, and yearly targets (SQLs, Pipeline, ARR)
  • Hire, train, and mentor reps on outreach tactics, time management, objection handling, prospecting tactics, upselling, and active listening skills
  • Build efficient processes to identify and research target companies
  • Drive operational excellence through process innovation and creative incentives
  • Own and maintain ongoing analysis, forecasting, and reporting of the team’s performance and productivity
  • Partner with a variety of local and global stakeholders to optimize the strategy and execution at all stages of prospect engagement, including segmentation, personalized outreach, handoff process, prospect experience, and pipeline optimization

If you don’t meet 100% of the requirements below – that’s okay, nobody’s perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

What you bring to the table:

  • 7+ years of progressive experience in Tech B2B quota-bearing sales roles
  • 3+ years as a full-time Outbound Sales Development Manager of a team of at least 5 reps, including hiring, onboarding, coaching, and scaling teams in international companies
  • Experience working in deep-tech companies (Dev-Tech, Cybersecurity preferred)
  • Experience working with a modern SDR tech stack, including Salesforce, SalesLoft, Gong, LinkedIn Sales Navigator, ZoomInfo, or similar tools
  • Strong leadership and influencing skills with demonstrated success in leading high-performing and motivated teams in Sales Development or Inside Sales
  • Strong operational acumen with the ability to leverage data to make business decisions
  • Experience working cross-functionally with multiple departments (Marketing, Sales, etc.) in scaled organizations (+1000 employees)
  • Excellent communication and organizational skills, and superb ability to work independently, collaboratively, and cross-culturally, in a demanding environment
  • A hunter’s mentality and a track record of consistently exceeding quotas

Here’s what our employees have to say about working at JFrog:

  • "I wanted to work in a company that takes technology forward."
  • "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers."
  • "It’s nice to work for a company with a must-have product, not a nice-to-have.”
Show more

These jobs might be a good fit

04.09.2025
JF

JFrog Customer Retention Account Manager Remote, Remote

Limitless High-tech career opportunities - Expoint
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers. Manage...
Description:
Currently, this position is remote and does not require work from the office.#LI-Remote
As a Customer Retention Account Manager in JFrog you will...
  • Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
  • Manage cadence for effective renewal forecasts and projections
  • Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
  • In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
  • Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
  • Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
  • Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
  • Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
  • Identify accounts at risk and work to develop and execute mitigation plans
To be a Customer Retention Account Manager JFrog you need...
  • 5+ years of experience in Sales, Customer Success or related field
  • Proven sales experience, strong negotiation skills combined with strong interpersonal and organizational skills
  • Quota carrying experience (e.g., Renewals, Enterprise Sales, Account Management) with a track record of exceeding sales retention/growth quotas, preferably in a SaaS organization
  • Demonstrated success managing a pipeline and closing large enterprise SaaS contracts/renewals
  • Excellent time and process management skills, ensuring timely and accurate processing of renewals
  • Strong attention to detail and problem-solving skills with the ability to work under multiple deadlines
  • Ability to work with multiple dynamic teams in a fast-paced environment
  • Strong proficiency with MS Office (Excel, Word, and PowerPoint) and various databases & CRM systems - specifically Salesforce
  • Excellent verbal and written communication skills - ability to communicate company messages and value propositions
  • Takes an active interest in increasing customer happiness and deepening customer relationships
  • Must have a follow-up mindset with a proactive, creative approach and a high level of communication
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These jobs might be a good fit

03.09.2025
JF

JFrog Senior Solutions Engineer New Logo Remote, Remote

Limitless High-tech career opportunities - Expoint
Collaborate with account executives to understand Customer requirements and develop customized technical solutions. Translate business objectives into technical requirements and solution designs. Conduct discovery sessions, technical presentations, and product demonstrations...
Description:
Currently, this position is remote and does not require work from the office.#LI-Remote
As a Senior Solutions Engineer in JFrog you will...
  • Collaborate with account executives to understand Customer requirements and develop customized technical solutions.
  • Translate business objectives into technical requirements and solution designs.
  • Conduct discovery sessions, technical presentations, and product demonstrations for prospective customers in both English and Spanish.
  • Conduct compelling Proof of Values (POVs), and product demonstrations to showcase the value and impact of JFrog solutions.
  • Support transition from pre-sales to post-sales, ensuring continuity and alignment of expectations.
  • Respond to RFPs, RFIs, and technical questionnaires, including those in Spanish-speaking markets.
  • Represent JFrog at industry events and conferences, highlighting the transformative potential of JFrog products.
  • Influence JFrog’s product roadmap by communicating customer feedback and identifying trends in the DevOps and DevSecOps landscape.
  • Stay ahead of industry trends, continuously enhancing your knowledge of emerging technologies in DevOps, cloud infrastructure, and software development.
To be a Senior Solutions Engineer in JFrog you need...
  • 7+ years of experience in technical sales, presales, or sales engineering roles (experience with MEDDPICC is a plus).
  • Fluency in German and English is required, with the ability to conduct business conversations and technical discussions in both languages.
  • Proven expertise in DevOps tools and methodologies, including Docker, Kubernetes, CI servers, Git, Artifactory, and build tools.
  • Strong experience building software pipelines using diverse DevOps tools.
  • Hands-on experience with Linux and cloud platforms (AWS, Azure, or GCP) – mandatory.
  • Familiarity with software architecture design, scalable product development, and on-premise/cloud hybrid environments.
  • Experience delivering POVs and technical demonstrations to diverse stakeholders, from technical teams to business leaders.
  • A customer-centric mindset with a "can-do" attitude and a passion for learning and solving complex problems.
  • Exceptional communication and presentation skills, capable of translating technical concepts into business value for varied audiences.
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These jobs might be a good fit

07.05.2025
JF

JFrog Sales Program Manager - APAC Remote, Remote

Limitless High-tech career opportunities - Expoint
"I wanted to work in a company that takes technology forward.". "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the...
Description:

Here’s what our employees have to say about working at JFrog:

  • "I wanted to work in a company that takes technology forward."
  • "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers."
  • "It’s nice to work for a company with a must-have product, not a nice-to-have."

What you’ll be doing as a Sales Program Manager:

  • Serves as the Program Manager on all programs, processes, and initiatives implemented to support the APAC team
  • Assist in the management of the day-to-day operations of the team
  • Own budget planning (including travel) and ongoing management, expense approvals, procurement processes, Customer gifts inventory and programs
  • Collect, track, & present metrics related to processes, team’s performance, and drive improvements
  • Build sales programs to drive business growth with end-to-end ownership from ideation to goal attainment
  • Collaborate with internal and external stakeholders to gather business requirements that drive improvements to the team’s productivity
  • Manage operational planning sessions to champion innovative ways that will scale the success of the Sales team, Running excellency program
  • Keep detailed accounts of meetings, discussions, decisions, and progress for ongoing projects, synthesize key takeaways, and actions
  • Plan and coordinate offsites, team activities, team meetings, and Sales related events (Sales events, SKO, QBRs, Offsites, roadshows)
  • Support Operations management for Sales and sales-related conferences, events, offsites, and other global initiatives.
  • Onboarding (Managers alignment, new team onboarding, distribution lists

What you bring on to the table:

  • 5+ years of program management, business analysis, EA, or similar experience
  • Experience problem-solving and communicating about issues with individual stakeholders and teams
  • Experience thinking analytically and strategically about issues and influencing internal and external stakeholders
  • Experience being a “connector” across teams and leading a program against KPIs through to completion
  • Must be highly proficient in Salesforce, Excel, and technically savvy in other key sales applications
  • Ability to quickly comprehend business requirements and define and manage the tactical plan necessary to meet them
  • Strength in identifying data patterns that need improvement with processes
  • Outcomes-oriented approach to sales and sales operations with corresponding experience managing key metrics for success
  • Ability to thrive in a fast-paced environment
  • Be a self-starter, with excellent communication and collaboration skills
Show more

These jobs might be a good fit

07.05.2025
JF

JFrog Deal Desk Manager Remote, Remote

Limitless High-tech career opportunities - Expoint
Be the trusted advisor to the Sales leadership and team, collaborating on pricing and commercial terms for non-standard transactions. Collaborate with Sales leadership and Account Executives to develop pricing strategies,...
Description:
*Residency in Munich, Stuttgart, Cologne, Frankfurt, Dusseldorf area is required. Currently, this position is remote and does not require work from the office.#LI-RemoteAs a Deal Desk Manager at JFrog you will...
  • Be the trusted advisor to the Sales leadership and team, collaborating on pricing and commercial terms for non-standard transactions
  • Collaborate with Sales leadership and Account Executives to develop pricing strategies, dynamic Excel models, and terms as part of the proposal building process for Strategic Accounts
  • Be a subject matter expert on sales and revenue compliance policies and advise Account Executives on alternative compliant contract options
  • Partner with the Revenue, Finance, Legal, Sales Ops teams, to review or address revenue recognition concerns, Finance and billing issues, special terms, and pricing for non-standard deals
  • Own day-to-day quote management and pricing approvals, ensuring compliance with sales and business approval policies
  • Perform analysis on all nonstandard and discounted deals in each territory
  • Present analyses of deals to decision-makers in a clear and concise fashion that enables them to make a quick and informed decision
  • Acts as a point of escalation for deal-related matters
  • Serve as a gatekeeper to the senior management by reviewing requests before they are escalated
  • Facilitate the sales approval and standardized quote generation processes and ensure compliance with sales approval policies
  • Outline approver roles and responsibilities, approval routing and workflow design simplify exception alerting and communications processes
  • Create and maintain a hierarchy of special terms that could be used in non-standard deals
  • Develop robust and repeatable deal processes, identifying process improvement, automation, simplifying
  • Provide sales training and enablement of quoting, pricing, and processes
  • Support in developing training materials, sales examples and conduct regular contract training sessions – to reduce contract variations between similar deals
To be a Deal Desk Manager in JFrog you need...
  • 8 years of proven success managing a Deal Desk function or other direct sales support role
  • MBA or Master’s Degree in Finance or Economics
  • Experience with Salesforce and CPQ
  • Strong understanding of Annual Recurring Revenue (ARR), revenue recognition and order process principles
  • Experience working with enterprise software sales teams
  • Excellent team player and effective communicator with all levels of management and cross-functional organizations
  • Strong business acumen, strong reporting and analytics, troubleshooting, problem-solving, and project management skills
  • Customer facing experience developing and explaining deal structures and principles
  • Highly organized, customer-focused, innovative and strong attention to detail
  • Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter
  • German Native Speaker- advantage
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Own the customer journey, driving happiness, adoption, and value realization from JFrog products, while ensuring customer retention, satisfaction, and adoption. Collaborate with internal teams (Sales, Product, Solution Engineering, Training) and...
Description:

As a Senior Technical Success Manager in JFrog, you will...

  • Own the customer journey, driving happiness, adoption, and value realization from JFrog products, while ensuring customer retention, satisfaction, and adoption.
  • Collaborate with internal teams (Sales, Product, Solution Engineering, Training) and external stakeholders to create and maintain a Success Plan with clear metrics addressing both immediate and future customer needs.
  • Build trusted advisor relationships with customer executives, understanding their evolving strategy, industry trends, and shaping success plans accordingly. Act as the ‘voice of the customer’ to provide feedback to senior management and internal teams.
  • Proactively monitor customer health, user trends, and identify risks. Leverage CRM tools (e.g., SFDC, JIRA) to track progress and recommend actions to drive adoption and mitigate risks.
  • Conduct Business Reviews (e.g., QBRs) that focus on proving ROI and identify any potential risks and help increase customer adoption of key platform features and best practices to maximize ROI.
  • Serve as a strategy and business partner and building champions within the customer’s organization to advocate for the platform.
  • Maintain deep product knowledge, stay current with CI/CD technology trends, and manage communication channels across departments to ensure customers' evolving needs are met effectively.
To be a Senior Technical Success Manager in JFrog you need...
  • Bachelor's degree in Computer Science or Computer Engineering (or equivalent) with 7+ years of experience as a Customer Success Manager or Technical Account Manager in an Enterprise software company.
  • Customer-facing experience, including crisis and priority management for both inbound and outbound communications, with a focus on international enterprise customers.
  • Knowledge of DevOps and DevSecOps practices and familiarity with CI/CD tools (e.g., GitHub, Jenkins, Artifactory, Maven, Docker) in software development and delivery.
  • Strong problem-solving, communication, and interpersonal skills with proven ability to build rapport and trust with all stakeholders including C-suite executives.
  • Analytical mindset with the ability to interpret data and provide actionable insights.
  • Self-motivated, detail-oriented, and able to manage competing priorities in a fast-paced environment.
  • Willingness to work weekends and holidays on occasion, with a commitment to continuous learning and personal growth.

WHAT JFROG CAN OFFER…

  • Open to remote work for candidates outside a reasonable commuting distance to the Atlanta, Sunnyvale and Seattle office.
  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $165,000 to $180,000. Base salary will be based on your skills, qualifications, experience, and location.
  • This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees with comprehensive benefits including medical, dental, vision, retirement, wellness, and much more!
Show more
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